National Utility Hub Reviews 

165
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Katharine Russell and Harry Chirnside have straightened out the energy estate of Kimberley Caravan Centre efficiently and effectively. Years of adding new sites with a variety of meters all on dif... Toon meer

Beoordeeld met 5 van de 5 sterren

Angela is fantastic great customer service been with her a few years now and always gives me good advice and saves me money

Beoordeeld met 5 van de 5 sterren

Wayne has been brilliant from start to finish. He's been efficient, knowledgeable and really easy to deal with throughout the whole process. He got our meters sorted quickly and the savings were notic... Toon meer

Beoordeeld met 5 van de 5 sterren

Really helpful and indeed resolved an issue whereby we had been paying 2 suppliers for our gas supply! A full refund for these overpayments is in the process of being made - over the moon with the ex... Toon meer

Bedrijfsgegevens

  1. Nutsaannemer
  2. Elektriciteitsbedrijf
  3. Prijsvergelijkingswebsite

Geschreven door het bedrijf

National Utility Hub is built on long-term partnerships, not short-term transactions. While many providers focus solely on price comparison at renewal, we provide structured oversight that continues long after contracts are signed. Ongoing Support We proactively manage renewals, monitor supplier performance and adapt services as your business evolves. Named Account Managers You have a dedicated point of contact who understands your portfolio and provides clear, consistent communication. Compliance & Transparency We ensure contractual clarity and help you navigate industry regulations with confidence. Operational Visibility We provide insight into your utility performance — helping you understand usage trends, cost drivers and improvement opportunities. Our objective is simple: provide strategic control across all your business utilities.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

165 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(165)

45 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great customer service!

Having a busy schedule meant I didn't have time to keep checking new deals for gas and electric.
Lisa made this really easy for me with just a couple of emails.
We now have 4 of our dental practices on board with national utility hub and would recommend to anyone.

21 april 2023
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for the review, we're pleased Lisa has been able to take the hassle away for you and help you secure your new energy contracts.

Beoordeeld met 5 van de 5 sterren

Lee gave me the chance to read up on his advice

Our account manager is Lee Brown, Lee has been really helpful in getting our church the best prices for electricity (November 2022). I had a LOT of questions and was unsure about the decisions I needed to make. Lee was very patient .... He gave me the chance to read up on his advice. Had several follow up calls and as a result of these we have been able to get additional reductions in the cost. Thank you Lee

24 januari 2023
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for the review of the great service you receive from Lee!

Beoordeeld met 4 van de 5 sterren

Natalie Hudson is our account manager

Natalie Hudson is our account manager, after we switched using national utility hub. So far she has been accessible, professional, efficient and friendly. A different experience so far compared to when we have used brokers in the past

17 januari 2023
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for providing feedback on the service you're receiving from Natalie!

Beoordeeld met 5 van de 5 sterren

We set up our contracts way back in…

We set up our contracts way back in 2021 but contacted Lisa last week with a query (Jan 2023). She was happy to speak with us and was very helpful. So unusual in this area of work where sales staff usually drop you after you've signed a contract. Very refreshing.

11 januari 2023
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for the feedback, we're pleased Lisa has been able to continue to help you with your energy accounts and any queries that have arisen since securing your deal!

Beoordeeld met 5 van de 5 sterren

Sarah Falls is always really helpful…

Sarah Falls is always really helpful and will contact me with opportunities to look at saving money for my charity both for now, and in future. She explains everything in a way that is easy to understand so I can make choices which are right for my situation.

17 januari 2023
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for taking the time to provide a review on the service you receive from Sarah, we're please she is able to help you and provide you with all the information you need.

Beoordeeld met 5 van de 5 sterren

Excellent customer service - even after you sign up!!

I have had excellent service from Amjad Tariq. We signed a new contract with Amjad, and afterwards our previous supplier wacked on a load of prices and refused to take off the government scheme amount - I emailed Amjad and he dealt with the whole thing start to finish, which took weeks!!! Got back to all emails daily and got our bills reduced significantly!
Amazing service, thank you

16 januari 2023
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thanks for the great feedback about the service you've received from Amjad! We're pleased he's been able to help you!

Beoordeeld met 5 van de 5 sterren

Highly recommend

Was very refreshed to speak with Sarah (Denham-Kelly). Who was very helpful, informative and patient. We spoke regularly for a year before setting a transfer for our Utilities with her. Not once did i feel pressured, like some make you feel. She has also being helping with changing to Smart meters even before our account switches to them. Could not recommend them enough.

17 januari 2023
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for the great feedback about the service you receive from Sarah!

Beoordeeld met 5 van de 5 sterren

Great helpful sales advice from Nathan…

Great helpful sales advice from Nathan , enabled me to save money moving to another provider.
Gave me the impression he genuinely wanted to help.

14 september 2022
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for your feedback, we're so pleased Nathan is helping you make savings!

Beoordeeld met 5 van de 5 sterren

Spoke to Lee Such a friendly chap and…

Spoke to Lee Such a friendly chap and always does as he says with ring backs and sorting things out for us Highly recommend

16 januari 2023
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for your feedback. Glad to hear you have Lee helping you with your energy accounts!

Beoordeeld met 5 van de 5 sterren

Highly Recommend

We have only recently started working with National Utility Hub, but so far the customer service has been second to none.
Our account advisor, Mathew Hall has explained in detail the process of switching suppliers, checked the market for current prices and has been in constant contact along the way. I have already recommend the company and Mathew to colleagues.

16 januari 2023
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for the feedback on your experience, we're pleased Mathew is helping with your energy accounts and we appreciate the recommendation!

Beoordeeld met 5 van de 5 sterren

Very good professional advice & customer support

Provides a very good, reliable professional advice about competitive pricing available, that's both up to date and relevant. Assisted with issues with incorrect energy account bills, dealing direct with the energy companies, saving me precious time. Handled a smooth transition from my previous broker that had gone out of business. Sarah (Denham-Kelly) is always available via phone or email and is not just a name/voice; she's is an excellent example of what customer support should be.

27 september 2022
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for leaving feedback on the great service you've had from Sarah!

Beoordeeld met 5 van de 5 sterren

Victoria Moon

Fast & Efficient service from Victoria sorting out our query with our massively overcharged gas bill & securing us great contracts moving forward

15 december 2022
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

We're pleased Victoria's been able to help secure you a better deal for your gas! Thanks for the review.

Beoordeeld met 5 van de 5 sterren

Rachel and Angela have been extremely…

Rachel and Angela have been extremely helpful finding us a competitive new supplier. They are quick to respond and keep in contact to ensure we are happy.

16 januari 2023
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for the review, we're glad Rachel and Angela have been able to help you find a more competitive supplier for your energy needs!

Beoordeeld met 5 van de 5 sterren

New contracts.

I was contacted by Rachel Cummings offering to help to renew our electricity contracts. Although I was a little cautious at first, she encouraged me to use the company and she was very helpful, as was her colleague, Angela. We now have contracts in place ready for later in the year when our current ones expire. I don't think I would have been able to get such competitive prices myself.

13 januari 2023
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

We're so pleased Rachel and Angela were able to help you find a good deal for your future contracts! Thank you for taking the time to leave a review!

Beoordeeld met 5 van de 5 sterren

We have used this company for over 3…

We have used this company for over 3 years now. We have over 30 gas and electric meters in total. We always look to the market when a contract is due but they always offer the best deal. Their aftersales service is excellent.

4 januari 2023
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for your feedback Peter, we're pleased to be helping you manage your energy accounts!

Beoordeeld met 1 van de 5 sterren

Do not use this company

Do not use this company. We were dealing with Lisa Marriott. She tried to get us to sign a second contact telling us she could cancel the first one. Turns out it was all lies just to get us to sign. We nearly got stuck paying two companies fees. Also the prices on the contract were higher than what she told us over the phone.

24 november 2022
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Good afternoon,
I am sorry to hear that your experience dealing with a member of our team has been dissatisfactory. We always aim to get things right here and we always value feedback to give us an opportunity to improve. One thing I can say for certain is that none of our staff would ever mislead a potential customer deliberately. If there have been some issues in service in your instance, I am certain this has been down to a mistake rather than a deliberate act. I will take a look in to this further and ensure feedback/training is provided to all staff involved where appropriate.

Kind Regards
Ryan

Beoordeeld met 5 van de 5 sterren

We have been sorting out our energy…

We have been sorting out our energy with Victoria and I’m not going to lie it’s been so easy and painless it’s been honestly so stress free in the mind field of energy

22 november 2022
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for the great feedback for Victoria! We're please she was able to make dealing with your energy easier!

Beoordeeld met 1 van de 5 sterren

I asked them what the did as I was…

I asked them what the did as I was interested and was told to look on Google and hung up on me, very rude customer service would not recommend

14 oktober 2022
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Hi Josh,

Thank you for taking the time to provide us with this feedback.

I have to say that I find the information provided very strange as we work in an outbound calling environment. For a member of staff to contact you and then for you to show an interest in what we do to be met with the response you claim to have received would be a complete waste of time.

Please provide some evidence of your call in the form of time/date received and we will happily investigate further as all of our calls are recorded for quality & compliance purposes.

Kind Regards.

Beoordeeld met 5 van de 5 sterren

Helped at last .After so long I finally got some help…

After so long I finally got some help from a truly helpful company.
Now locked into a contract and nearly half price of present contract for my electric.
True people at end of phone.
I recommend 100%
Thank you all

6 oktober 2022
Review zonder uitnodiging
Logo National Utility Hub

Antwoord van National Utility Hub

Thank you for your feedback Clare, we're so pleased we could help you secure the best deal for your business!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer