Nationwide Claims Service Reviews 

391
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

This company sent me a letter about unclaimed funds. Happily they were correct. I went to moneysmart.gov.au and searched through the ASIC site, then through all the state registries linked from... Toon meer

Beoordeeld met 5 van de 5 sterren

Thank You NCS! We had written off any chance of receiving any monies back from a failed company we had invested in many years ago. Then we received a letter from NCS advising us that we could be enti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Your agent is professional, respectful, trustworthy, patient & very courteous. I was at ease, knowing the processes & proceedures broken down for me, which were clear & easy to understand from the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Would have scored 5 stars if FULL amount of monies owing was paid to Robert, as he was and still has 100% of said trust fund, despite Genders and then my name on title. I was concerned re the amount... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financieel adviseur

Informatie afkomstig van verschillende externe bronnen

Australia's biggest and most experienced Unclaimed Money Agents


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

391 reviews

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4,5

Alle reviews

(391)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Considerate and helpful staff who…

Considerate and helpful staff who followed through with queries etc Far kinder and more professional than other companies/ groups I was dealing with with similar circumstances/ Problems.

30 november 2020
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Antwoord van Nationwide Claims Service

Hi Fiona
We intentionally treat our clients how we would want to be treated. It seems so obvious I am not sure why other companies just don't get it. Our staff are all mature and well grounded who are genuinely nice people. And as we invite every one of our customers to leave feedback, it is vitally important that everyone has a positive experience - Maurice

Beoordeeld met 5 van de 5 sterren

Great communication

4 november 2020
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Antwoord van Nationwide Claims Service

Thankyou Helen. Communication is absolutely important and certainly something that is not seen often enough. Have a great day - Maurice

Beoordeeld met 5 van de 5 sterren

I would never have known the money was…

I would never have known the money was there to claim if you had not written to me. I found the instructions to claim the money was easy, the whole process been painless. Thanks for all your help.

3 november 2020
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Antwoord van Nationwide Claims Service

Hi Carol
I am so pleased that we were able to make this claim as easy as possible for you. We constantly review our letters and instructions to make sure they are accurate and easy to understand as possible. So I am glad to hear that you found it easy. It was our pleasure to be able to help you through this process - Maurice

Beoordeeld met 4 van de 5 sterren

Nationwide claim is very efficient and…

Nationwide claim is very efficient and trustable!
Very appreciate for their help!
Well done
Thank you to all Nationwide staff!

2 november 2020
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Antwoord van Nationwide Claims Service

Hi Nhu
Thanks for the wonderful words. It is easy for us to say that Trust is the core to everything we do but it means a lot to us to hear that it is recognised by our clients! I have passed your thoughts on to our office staff - Maurice

Beoordeeld met 5 van de 5 sterren

Highly recommended

I had a very positive experience with this company & found the staff to be very professional & helpful.

2 november 2020
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Antwoord van Nationwide Claims Service

Hi Cat
I am so glad you were very happy with our work. All credit to our front line staff Paula and Jim who are very focused on providing the best service we possibly can - Maurice

Beoordeeld met 5 van de 5 sterren
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Antwoord van Nationwide Claims Service

Hi Patricia
It was a pleasure working with you, successfully recovering the money for you.
I am very lucky to have the staff I have, with the exceptional skills they have. We each genuinely love our work and I think it shows by how we interact with our clients.
All the very best - Maurice

Beoordeeld met 5 van de 5 sterren

Quick and easy service

I was very pleased with the service I received. The service fee is a bit expensive but you pay for what you get.

24 oktober 2020
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Antwoord van Nationwide Claims Service

Hi Peter
Thanks for taking the time to provide your feedback. I am really pleased your were happy with the service we provided. We are one of the most experienced agents in Australia and as you can see by the feedback rating of 4.8, we are also the most trusted. As you said, you get what you pay for, particularly in this situation.
Kind regards - Maurice

Beoordeeld met 5 van de 5 sterren
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Antwoord van Nationwide Claims Service

Thanks Huddo for your 5 star review and great feedback.
I have read your thoughts out to the staff here in the office and they were very pleased.
Many thanks - Maurice

Beoordeeld met 5 van de 5 sterren
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Antwoord van Nationwide Claims Service

Thank you Jason for providing such a great rating and feedback. It is encouraging to see that our customers are happy with the work that we do - Kind regards Maurice

Beoordeeld met 5 van de 5 sterren

Excellent service wonderful and helpful…

Excellent service wonderful and helpful staff

18 oktober 2020
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Antwoord van Nationwide Claims Service

Hi Barry
Thank you for taking the time to provide feedback on your experience working with NCS. I agree that the staff are excellent at what they do and I am lucky to have them work for me. Kind regards Maurice

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, very efficient. Any queries I had were answered promptly.

16 oktober 2020
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Antwoord van Nationwide Claims Service

Hi Elizabeth.
I really appreciate the score and feedback that you provided.
Your case was a bit more difficult than usual given it involved other parties and a deceased estate. The government requirements in situations like yours are a bit more onerous then the typical claim but I am really pleased that the claim was successful for you. All the very best - Maurice

Beoordeeld met 5 van de 5 sterren

Contacted me were very helpful got my…

Contacted me were very helpful got my money great job

16 oktober 2020
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Antwoord van Nationwide Claims Service

Hi Alexander
I am glad that the process and the outcome worked out so well for you. For us it is not just about the claim being successful but that the journey for you is as pleasant and seamless as possible. Kind regards - Maurice

Beoordeeld met 5 van de 5 sterren

Thank You NCS

Thank You NCS! We had written off any chance of receiving any monies back from a failed company we had invested in many years ago. Then we received a letter from NCS advising us that we could be entitled to some form of settlement. After agreeing to the provision of their services NCS followed through and after just a few short weeks they sent us a cheque as our proportion of the winding up monies. Seamless, straightforward and honest. Highly recommend Maurice and NCS for his valuable work.

16 oktober 2020
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Antwoord van Nationwide Claims Service

Hi Robert & Sylvia
It must have been very disappointing for you thinking that you had lost your investment. I am really pleased that we have been able to get some of that money back for you.
Thanks for taking the time to write up the review and giving NCS 5 stars
Kind regards - Maurice

Beoordeeld met 5 van de 5 sterren

Excellent Service!

22 september 2020
Review zonder uitnodiging
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Antwoord van Nationwide Claims Service

Thanks Joseph. That is what we aim for.
I am pleased that we exceeded your expectations.
Kind regards - Maurice

Beoordeeld met 4 van de 5 sterren

Just a lot to go through to get back my…

Just a lot to go through to get back my money, less the 22% of course. Proving I lived at my address from 25 years ago took some effort.

But Paula was great, very friendly and very professional. Australia Post weren’t exactly the most efficient, taking 2 weeks to receive my cheque in the mail was a bit of a concern but I guess during Covid times that is the new normal.

All good in the end. Thank you Nationwide Claims, the money couldn’t have come at a better time with finances being tight now.

21 september 2020
Review zonder uitnodiging
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Antwoord van Nationwide Claims Service

Hi Phil
Thanks for your feedback and I agree with you 100%!

The government is very careful to make sure that the documents submitted prove that the money was yours - we wouldn't want them to give your money to someone else with the same name!

Paula is wonderful and I am very lucky to have her working for me.

Yes Australian Post frustrates us as well. It seems as though the delivery times are taking longer. Unfortunately I think that it will stay this way even after Covid.

I am glad that the outcome was successful for you and that you now have the money back.

Kind regards - Maurice

Beoordeeld met 5 van de 5 sterren

Very Friendly an helpful

Very Friendly an helpful. Great outcome.

21 september 2020
Review zonder uitnodiging
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Antwoord van Nationwide Claims Service

Hi Debrah. Thanks for taking the time to provide some thoughts on your experience. It is really important to us that you have had a positive experience and that we were able to resolve this issue for your family.
All the very best - Maurice

Beoordeeld met 5 van de 5 sterren

Nationwide Claims Service provided a…

Nationwide Claims Service provided a quick and efficient service, were easy to deal with from overseas when sorting out the selling of shares.

21 september 2020
Review zonder uitnodiging
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Antwoord van Nationwide Claims Service

Kia Ora Allan
Appreciate your thoughts and star rating.
I am pleased that we could sell your shares for you and get the funds to you so quickly.
Kind regards - Maurice

Beoordeeld met 5 van de 5 sterren

Thanks nationwide claims service we…

Thanks nationwide claims service we received the Cheque ! great job and great service. ! Appreciate all your responds and follow up calls. We would not have know about our claims should you not inform us. Thanks you !

16 september 2020
Review zonder uitnodiging
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Antwoord van Nationwide Claims Service

Hi May.
It has been our absolute pleasure in working with you. Thanks for trusting NCS to work with you and we are glad the funds got to you ok.
Kind regards - Maurice

Beoordeeld met 5 van de 5 sterren

Impressed by your company

Impressed by your company. Very easy process to cash in my shares, and the person who rang me was friendly and helpful. Money came through within a few weeks, as advised.

14 september 2020
Review zonder uitnodiging
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Antwoord van Nationwide Claims Service

Hi Heather
Thanks so much for providing a review of our services.
We are specialists in this area and have sold shares for a number of years. I am glad you have been able to benefit from our experience.
All the very best - Maurice

Beoordeeld met 5 van de 5 sterren

Fantastic communication and helpful…

Fantastic communication and helpful through the process

30 augustus 2020
Review zonder uitnodiging
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Antwoord van Nationwide Claims Service

Hi.
Thank you for the fantastic feedback and trusting NCS in recovering these funds for you. We work hard to make sure that our customers have all the support they need and know what is going on.
Kind regards - Maurice

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