We were served today by sue who spent so much time fitting my daughters new hats and boots and making sure everything was perfectly fitted for them and then took the time to advise how to care for the... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF Cannock, Staffordshire, GB
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Lees wat reviewers zeggen
We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic service from Naomi at Cannock today. We went in for yard boots. She went and got several pairs out for my daughter to try. Even offered price match on boot when found online... Toon meer
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Visited the store to purchase a new riding hat. I wanted try on a few in store having being unsuccessful choosing one that fitted correctly online. I was very pleased to see lots of hats with differen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Naylors - Cannock
Geschreven door het bedrijf
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareContactgegevens
Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF, Cannock, Staffordshire, Verenigd Koninkrijk
- 01543 479540
4,9
Uitstekend
883 reviews
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Antwoord van Naylors - Cannock
We are very pleased to learn that you are happy with both our prices and our delivery speed.
We truly appreciate your positive feedback.
Kind regards,
Naylors Customer Care Team
We were served today by sue who spent…
We were served today by sue who spent so much time fitting my daughters new hats and boots and making sure everything was perfectly fitted for them and then took the time to advise how to care for their new purchases.. thank you
29 augustus 2026
Review zonder uitnodiging
Antwoord van Naylors - Cannock
We appreciate you sharing your positive experience with us.
It is wonderful to know that Sue assisted you in finding and fitting a new riding hat and boots for your daughter. We always strive in providing the best customer care to our customers. We hope to see you and your daughter back in store again soon.
Kind regards
Naylors Customer Care Team.
Ordered a riding coat for my daughter
Ordered a riding coat for my daughter, it was easy to order online, picked it up at the Cannock store.
The lady in the shop was helpful and helped me open the bag so my daughter can try on for size, it fitted perfectly.
Had a quick look in the shop and it was a well stocked.
Will use again,
6 augustus 2026
Antwoord van Naylors - Cannock
We are glad to hear that your online ordering experience was easy and that our team member at the Cannock store was helpful in ensuring the riding coat fit your daughter perfectly.
We appreciate you noticing our well-stocked shop and look forward to your next visit.
Kind regards,
Naylors Customer Care Team
Good service and delivery of reasonably…
Good service and delivery of reasonably priced Aigle wellington boots
8 augustus 2026
Antwoord van Naylors - Cannock
Thank you for 5-star review.
We are pleased to hear that you experienced good service and received your Aigle wellington boots at a reasonable price.
We appreciate your positive feedback.
Kind regards
Naylors Customer Care Team
Great customer service!
Pip went above and beyond to make sure my daughter had the right fit boots.
19 juli 2026
Review zonder uitnodiging
Antwoord van Naylors - Cannock
Thank you for taking the time to share your review with about your recent visit to our Cannock store.
It is brilliant to know that Pip went above and beyond in making sure that your daughter found the right boots for her. We strive to provide our customers with an excellent service both online and in store.
We look forward to seeing you in store again soon.
Kind regards
Naylors Customer Care Team.
Pip was fantastic with her advice when…
Pip was fantastic with her advice when fitting my daughter’s new body protector. Very considerate and thorough - a great experience! Thank you :)
28 juni 2026
Review zonder uitnodiging
Antwoord van Naylors - Cannock
Thank you for taking the time to leave a review for Pip and your recent visit to Cannock. Our teams are highly knowledgeable and we are super pleased you had a great experience. We hope to see you again soon.
Kind Regards
Naylors Customer Care.
Tidy organised store with staff on hand…
Tidy organised store with staff on hand to help if required
3 juni 2026
Antwoord van Naylors - Cannock
Thank you for taking the time to leave your review.
We are pleased to hear that you found the Cannock store tidy and organised and that the staff were available to offer help when required.
We hope to see you in store again soon.
Timely delivery and well packaged item
Timely delivery and well packaged item. Love Blue Light discount!
9 juni 2026
Antwoord van Naylors - Cannock
We appreciate your positive review about your recent purchase. We are delighted to hear your order arrived quickly and well-packaged. We look forward to having the opportunity to provide this experience in the future again.
Antwoord van Naylors - Cannock
Thank you for taking the time to leave us a five star review.
It is great to know that you found our site easy to navigate and the products offered good value for money.
We hope to be able to assist you again in the future.
Easy a great experience.to order
Easy to order. Kept me up to date and delivered on time.
My Hoggs of Fife hat is the business 🤠
24 mei 2026
Antwoord van Naylors - Cannock
Thank you for taking the time to leave your review.
We are pleased to hear that you are happy with your hat and that it was delivered promptly.
A good selection of clothing and boots…
A good selection of clothing and boots and plenty of equestrian every day items also good selection of horse feeds , everything really on stop shopping
Staff always helpful and pleasant.
Stores are always well stocked
21 mei 2026
Antwoord van Naylors - Cannock
We appreciate the time taken to leave a review following your visit to Cannock. We are happy to hear that you were happy with the range of products on offer and found our in store team helpful and pleasant. We do hope you will visit us again soon.
Kind Regards
Naylors Customer Care.
Collected item from store
Collected item from store, never been in there before and throughly enjoyable experience, pleasant and attentive staff
8 mei 2026
Antwoord van Naylors - Cannock
Thank you for feeding back your experience following your click and collect order picked up in store at Cannock. We do hope to be of assistance again in the future.
Antwoord van Naylors - Cannock
Thank you for the 5* review regarding your recent purchase, we are happy to hear that you have received great communication in regards to updates on your order and the delivery was efficient.
We hope to be of assistance again in the future, we appreciate your feedback.
Kind Regards
Naylors Customer Care.
Reliable Quality & Great Value
I’ve had a great experience shopping with Naylor’s Equestrian, and it’s quickly become a go-to for both riding gear and everyday equestrian wear. The range they offer is impressive—whether you’re after practical yard wear or something a bit more polished for riding, they’ve got it covered.
The quality of the clothing really stands out. Everything feels well-made, durable, and comfortable, which is exactly what you need when you’re spending long hours around the yard or in the saddle. Sizing has been consistent, and the fit is both functional and flattering.
Ordering was straightforward, delivery was quick, and everything arrived well packaged. It’s also great to see a good mix of well-known brands alongside more affordable options, making it easy to find something that suits your budget without compromising on quality.
Overall, Naylor’s Equestrian offers a reliable, hassle-free shopping experience with gear you can trust. Definitely worth checking out whether you’re new to riding or have been in the saddle for years
21 december 2025
Antwoord van Naylors - Cannock
We're happy to hear that you had a great shopping experience with us! It's wonderful to know that our range of riding gear and equestrian wear met your needs. We appreciate your positive feedback on the quality, sizing, and delivery. Thank you for your kind words and we hope to be of assistance in the future.
Kind Regards
Naylors Customer Care
Purchased lovely boots but…
Purchased lovely boots but unfortunately didn’t fit..sent them back just waiting for refund but very good service
25 april 2026
Antwoord van Naylors - Cannock
We appreciate your feedback and are glad you found our service very good, such a shame that they did not fit, rest assured as soon as your return arrives back we will process a refund. If you need to contact us at any point regarding your return please feel free to reach out on 01706 507 555 or customercare@naylors.com and the team will be happy to help.
Helpful Louise …
Helpful Louise the said lady was most informative about sizes and also explained about how the purchase of a bag was also helping charity's 👍
7 april 2026
Review zonder uitnodiging
Antwoord van Naylors - Cannock
We are happy to hear that you found our team member helpful and informative regarding sizes.
We appreciate your positive feedback. We hope to see you in store again soon.
Easy to order
Easy to order and reasonably priced. Speedy delivery as well, great fit.
12 januari 2026
Antwoord van Naylors - Cannock
We are pleased to know that you found our ordering system easy to navigate and that your order arrived quickly.
We appreciate you taking the time to leave your review.
Antwoord van Naylors - Cannock
We are pleased to hear you found our ordering process easy and that the order arrived promptly. We hope we can be of assistance in the future.
I still haven’t had my delivery you…
I still haven’t had my delivery you used Evri and they are shocking. Expensive order needed for a show which has past. Please stop using Evri
I rang naylors and they have refunded me but please stop using Evri
13 januari 2026
Antwoord van Naylors - Cannock
We apologise that you have experienced an issue with the non delivery of your order this is disappointing to hear.
I am pleased to hear that you have contacted our customer care team and they have resolved this quickly and efficiently for you.
Your feedback regarding the carrier service will be passed onto the relevant management team. We appreciate you taking the time to leave a review and hope that Naylors can be of assistance in the future.
Antwoord van Naylors - Cannock
We appreciate you taking the time to review your recent online shopping experience, we strive to provide a seamless online shopping experience and competitive prices. We do hope that Naylors can be of assistance in the future.
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