I thought I was paying my dad's registration at the official dmv website but turns out it was a third party website that charges way more than the official dmv. I paid more than a hundred and by the t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent customer service and communication. The only thing to be aware of was a required piece of information was missed in the reviews (at the end it was caught), which was the mileage and my signa... Toon meer
In my first instance involving another vehicle, I missed signing all the required signatures in the title. The representative assisted me and was extremely helpful in resolving the issue. I reciev... Toon meer
Excellent support and guidance! This team was incredibly responsive and knowledgable. My tile transfer was stuck, but the team diagnosed the problem and gave me clear guidance so we could get the pro... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
Contactgegevens
Verenigde Staten
- needtags.com
3,6
Gemiddeld
270 reviews
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Terrible
Terrible. Took forever to reply to me about my status. Got late fees for this reason. Money grab. Go in person and wait in line. Much better. I had to pay $900 in total for a Sudan.
26 december 2025
Review zonder uitnodiging
Antwoord van NeedTags
Thank you for your review Cher Che Moua. We appreciate your time. Although we cannot give specific details in this public response, there are situations which require customers to fulfill certain DMV requirements, which if not done in a timely manner may delay receipt of renewed registration. With regards to Title Transfer services, it is true that NeedTags charges service fees for expedited DMV title transfers with concierge level first class support. The cost of the actual transfer itself, i.e. DMV registration fees, are finalized/collected only after your paperwork is received by our office. These fees are disclosed and explained in detail prior to checkout, along side a full explanation of the process. Title transfers can be tedious, and it's best to have a trusted DMV registration service provider on your side.
Please contact our customer care department so we can further assist.
Excellent support and guidance
Excellent support and guidance! This team was incredibly responsive and knowledgable. My tile transfer was stuck, but the team diagnosed the problem and gave me clear guidance so we could get the process moving forward again. The process took weeks but the team was patient and responsive throughout. Thank you, NeedTags!
10 december 2025
Review zonder uitnodiging
SAVED ME!!!
You were very helpful with my order. I really appreciate your assistance in what I needed to do to get this taken care of asap. Also appreciate the copy of my last registration of my vehicle. The fact that emails were responded to quickly and the assistance over the phone was very efficient it was a less stressful situation for me. Very much appreciated. Thank you again. Will definitely recommend you to friends and family.
5 december 2025
Review zonder uitnodiging
They made a complicated transfer easy &…
They made a complicated transfer easy & fast
26 november 2025
Review zonder uitnodiging
The process was quick and easy
The process was quick and easy. Called for help once, phone was answered promptly and I got the answer to my questions
19 november 2025
Review zonder uitnodiging
Esperanza from the Customer Care…
Esperanza from the Customer Care Department was extremely helpful and efficient! Associates like Esperanza better the DMV workflow!
2 december 2025
Review zonder uitnodiging
My Experience with NeedTags
My experience with NeedTags was phenomenal, I was cared for by Jane from the customer care department, and she was so helpful and patient. Whenever I had questions, she always had a speedy response back. I totally am satisfied with the customer service NeedTags provided for me.
1 december 2025
Review zonder uitnodiging
Once I realized I could use this to…
Once I realized I could use this to register the car it went very smoothly and actually quite quickly. I never had to call but honestly felt I could. Highly recommend.
21 november 2025
Review zonder uitnodiging
Great service
I was in contact with Jane throughout the process of replacing a lost pink slip. Any questions or concerns I had we met quickly and clarity. I appreciated being able to write to Jane and knew I would receive the information I needed.
17 november 2025
Review zonder uitnodiging
Jane was super helpful and quick to…
Jane was super helpful and quick to respond to all my questions and inquiries. I had a lot of them and she was very patient and kind.
14 november 2025
Review zonder uitnodiging
had a terrible experience with…
had a terrible experience with NeedTags.com. They charge a $50 fee just to process your tags, and the service felt shady from the start. I used this site thinking it was the official DMV—it looks very similar—but it is not. Always check for .gov before paying anything.
My car needed a smog test, and the DMV allows you to pay registration on time and complete the smog within a month with no late fees. I assumed NeedTags would send my payment to the DMV immediately. Instead, they held onto my money for three weeks until the smog was done, and because of that delay, my registration became late.
When I called, they said I now owed an extra $100 in late fees to get my tags. I demanded a refund and paid the DMV directly—still $120 cheaper than what NeedTags was trying to charge me. Their delay caused me to owe an extra $100 even with the DMV.
In my experience, this site is basically a scam. Beware.
30 oktober 2025
Review zonder uitnodiging
Antwoord van NeedTags
Thank you for your review. We appreciate your time. The NeedTags' website displays to all customers, before they are asked for any payment information, all fees due, including DMV fees, our service fees, and a detailed explanation of the processes required for order completion. It is impossible to bypass these requirements. Although we cannot give specific details in this public response, there are situations which require customers to fulfill certain DMV requirements, which if not done in a timely manner may delay receipt of renewed registration. The customer in this case was issued a full refund after cancellation. They delayed getting their smog inspection for 30 days after they placed their order. The customer was given detailed instructions from us when they placed their order. Please contact our customer care department if we can be of any further assistance.
Jane was extremely helpful and…
Jane was extremely helpful and knowledgeable. We need more people like her
12 november 2025
Review zonder uitnodiging
Going through online was convenient
Going through online was convenient. The person in charge of my request was very helpful, and helped me get the information needed for my replacement Title. Beats going to the DMV office and battling the crowd. Thank you!
13 november 2025
Review zonder uitnodiging
So much easier than DMV
So much easier than DMV. Even though its paper, it makes it a lot easier.
7 november 2025
Review zonder uitnodiging
Easy communication
4 augustus 2025
Review zonder uitnodiging
Title Transfer Process
Adriana made the transfer of title process very easy and streamlined. She responded to my questions and provided feedback in a timely manner. I would recommend her for any transfer or title changes or any other services related.
30 oktober 2025
Review zonder uitnodiging
2nd Experience
In my first instance involving another vehicle, I missed signing all the required signatures in the title. The representative assisted me and was extremely helpful in resolving the issue. I recieved all my documents by email and snail mail timely.
Learning from my earlier time, no hiccups this time around. It was quick and easy.
Definitely beats having to go to DMV.
29 oktober 2025
Review zonder uitnodiging
Ease and simplicity of the site as well…
Ease and simplicity of the site as well as your customer service team was phenomenal when I called to ask a few questions. They answered them quickly and honestly. Thank you
17 oktober 2025
Review zonder uitnodiging
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