The Neem shopping experience was fantastic. I live in USA, so it's not like I could pop into a shop and try something on...but I asked about sizing and styles, and got excellent customer service and h... Toon meer
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We've bought a few pieces from NEEM now and we're really pleased with them. The products are really well made and fit well, and all our interactions with customer services have been fast and exception... Toon meer
Excellent genuinely personal service as soon as you walk in the door. Small company with a committed team and cause and most importantly the products are stylish and good quality. Support companies li... Toon meer
Literally exemplary in their customer service. The product offering is very special and is one of those rare finds that actually you are not sure if you want to raise their profile as you want to kee... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We sell stylish menswear made from recycled materials and make clothing waste good again. We focus on menswear tailoring that is soft, comfortable using recycled yarns that biodegrade. Our men's shirt use 93% less water and emits 40% less green house GHG emissions than a standard shirt. This is a new way for menswear. We believe in modern sustainable style. We design and make stunning menswear from recycled materials. An end-to-end production system that’s 100% carbon neutral. Obsessively sustainable. Forever stylish. Neem London. Sustainable style for modern life. We’re designing with our future in mind, and the knowledge that our choices can lead to a positive outcome. By providing positive calls to action and encouraging our customers to consume responsibly, I want to create a welcoming environment where sustainability and education is our priority. Buy something that emits less CO2e, look great and still enjoy a cheeky weekend away. We’re talking about being well put together. When clothes fit, when they’re tailored and complement your body, made from fabric which feels good against the skin and hangs well. If you are smartly dressed in this way, you are never over dressed and rarely under dressed, but cut a figure of confidence, assurance, and style. Dress smartly so when you run into an old teacher from school, the one that got away, or a parent from the school-run, you will always feel like they have seen your best self. When you dress smartly in Neem clothes, you never sacrifice comfort either.
Contactgegevens
38 Lamb's Conduit Street, WC1N 3LD, London, Verenigd Koninkrijk
- +44 7818 066 652
- trustpilot_free@neemlondon.com
- neemlondon.com
4,8
Uitstekend
186 reviews
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Excellent customer service!
For a smaller boutique brand the customer service is A+++++
I will look forward to ordering from Neem again.
23 mei 2023
Love the attitude towards climate.
15 mei 2023
Great quality clothes
Great quality clothes. The parcel was dispatched on the afternoon that I placed my order and arrived next day
26 april 2023
The product is great quality and the…
The product is great quality and the design slightly different to anything else out there. The service including delivery was particularly slick.
I will certainly be looking to buy more products.
9 maart 2023
Nice garments
Nice garments. Good quality and not so run of the mill. Very quick delivery.
7 maart 2023
Definitely will be buying more
The fit and quality of the garments are fantastic and had to exchange 1 shirt for the next size up. This was handled impeccably and received the new shirt in a matter of days.
Will definitely be ordering more Neem wonderful clothes.
14 januari 2023
There was a delay but even still …..
There was a delay with the sourcing but I got a message from nick the founder to explain the situation so 10/10 for personal experience. I have now have 2 shirts / over shirts and love them. The sizing does seem to vary though - S in one feels like and M in the other but maybe that’s just the styling. I will be buying more from here though. It’s lovely stuff.
15 december 2022
Ordered a shirt in October
Ordered a shirt in October. Aware would take a while to be in stock but heard nothing for a month. Didn’t want it to arrive when we were away, so emailed customer service to say if you’re going to send it, please not before 28/11. No acknowledgment or reply to this. So what happens? The shirt is sent for delivery exactly when I didn’t want it to come. I was able to divert the delivery so could be picked up later elsewhere. But basically, no one is looking at customer emails.
28 november 2022
Converted
Now on my fourth Neem product, very happy. Regardless of all the known environmental/social aspects and design you see on the Neem site, it's actually the comfort and feel of the fabrics which wows me.
28 september 2022
Great service, great product
This was the start time i had purchased from Neem, London. I received a great level of support when requesting information about the correct size of project i should order, the advise was spot on. When the garment arrived it was the prefect size.
The quality of the product is exceptional and i will be purchasing from this brand again. Cheers, David T
5 september 2022
Antwoord van NEEM LONDON
Thanks David, that's lovely to hear, we look forward to styling you in more Neem very soon. Team Neem
Fast service and an excellent product
21 september 2022
A brand that cares about the planet and its customers
Bought a shirt for a friend which came the next day! He's really pleased with it - loves the soft feel of the fabric and the ethos of the brand. Would highly recommend Neem.
18 september 2022
Great looking clothes with a purpose
I was drawn to Neem because of its purpose and values but am also very impressed how well made the items are.
19 juli 2022
Great Concept which failed on delivery
The concept behind Neem is laudable which was why I placed an order for a shirt and neck scarf.
Although the ordering process was simple the delivery process was anything but straightforward. The scarf arrived - in the wrong colour. This was returned and replaced. The shirt took much longer to arrive despite numerous emails and promises of a pair of socks - subsequently raised to three pairs of socks as compensation for the delay. These have failed to arrive...
Although the products are well made - if expensive (small size shirt slightly long in the arm) and the idea behind the company is good I will not be ordering again. Neither could I recommend based on my experience.
11 juli 2022
Antwoord van NEEM LONDON
John, We have sent you the socks, I'm very sorry we have let you down, We work with small batches with makers that care. We are tiny and doing all we can to change the system. Nick
Almost unwearable ..... it's more like…
Bought a 'light' summer neck-scarf but it's more like a kipper tie. The use of so much material (by an eco firm, apparently) makes it almost unbearably hot. Nice idea at half the length and width.
10 juli 2022
Antwoord van NEEM LONDON
Great feedback. We will look to shorten the length slightly on future orders. Thanks Nick
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