Neigshop Global Scam – ₹60,000 Fraud Website & App Development (8 Months Delay). blocked my number
I had a very bad experience with Neigshop Global. I paid ₹60,000 for website and mobile app development with e-commerce features for my business, PetNex. At the time of agreement, they promised to complete the project within 1 month, but even after 8 months, the project has not been delivered.
Instead of providing a fully functional website and application, they only shared a dummy code which is not usable for any business purpose. After repeated follow-ups, they stopped responding to my calls and messages and eventually blocked my number.
When I requested them to either complete the project or refund my money, they started threatening me with legal action instead of resolving the issue. This behavior appears to be highly unprofessional and misleading.
Due to this, I have suffered a financial loss of ₹60,000, along with mental stress and serious disruption to my business operations, as I had already started marketing activities.
A cybercrime complaint has been filed regarding this issue. I strongly advise others to be extremely careful before dealing with Neigshop Global.
Antwoord van Neighshopglobal
We take all client feedback seriously, but we must clarify that the claims made in this review are misleading and do not reflect the actual course of the project.
The project was executed in a milestone-based structure, and all payments were made by the client only after reviewing and approving each stage of work.
The timeline was significantly impacted due to frequent scope changes and additional feature requests introduced during the development phase. We remained flexible and continued accommodating these changes in good faith.
Deliverables, including working modules and codebases, were shared progressively as per agreed milestones.
It is also important to note that:
Our team has faced repeated personal threats and inappropriate communication, for which we have documented evidence.
There have been attempts to contact our employees directly in a disruptive manner, which is highly unprofessional.
We remain open to resolving any genuine concerns through a formal and documented discussion, as we always have. However, public misrepresentation and intimidation are not constructive ways to address project disagreements.
We stand by our work, our process, and our commitment to professional conduct.