We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I love the products! My mother and I absolutely love the lip plumber it seriously last for hours when I mean hours I mean they the morning until dinner time 😍 and you still have the plumpness shine!

Beoordeeld met 1 van de 5 sterren

Not merely a tingling sensation or mild irritation. This product caused an intense, painful burning sensation that lasted for a considerable amount of time. There was a very minimal increase in lip... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered the lash serum, the Black Tea eye patches, and the Hyaluronic Lip Plumper. And honestly, I’m impressed with all three!! You can really tell that Nelux puts thought into both their ingredie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I keep seeing reviews about intense burning and pain, but I didn’t experience any of that. I don’t have sensitive skin, I didn’t feel like my lips were on fire, and I definitely didn’t need to grab ic... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmeticawinkel
  2. ook in
  3. Schoonheidswinkel

Geschreven door het bedrijf

Nelux is a premium cosmetic brand that harmoniously blends modern elegance with natural purity. Known for its innovative packaging and commitment to eco-friendly practices, Nelux offers luxurious beauty products that stand out in quality and design. Catering to sophisticat-ed women seeking reliable and exclusive beauty solutions. Nelux ensures every product shows their commitment to natural luxury and timeless elegance.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

141 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 10% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(141)

112 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I’m obsessed with Nelux 😍

I’m obsessed with Nelux 😍 The lip plumper is honestly the best I’ve tried. it gives a natural plump without feeling uncomfortable. Shipping was fast and the packaging is beautiful. Definitely ordering again!

11 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Lip plumper

The results of the lip plumper were incredible! I loved it…it was very uncomfortable and had an intense burn

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely loved all the products

I absolutely loved all the products! The quality is amazing. My favorites are definitely the lip plumper and the lip tint, I use them every single day. They make my lips look so fresh and natural, and the plumper gives such a nice effect. I’m really happy with everything and will keep using them in my daily routine🩷🎀

16 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM company

BOGO option was purchased. when I tried the product it caused me so much excruciating pain that I had to remove it immediately from my lips; it still caused me pain thereafter. I requested a refund and they told me because I used one of the products that I can't get any money back because it was a BOGO deal. Also, they said that since they detailed what the products were made out of that I was made aware ahead of time. How in the hell am I supposed to know if those products were going to cause me a seriously terrible reaction? These were lip plumping products in two separate containers. I only used one of the containers and clearly I'm not going to know what kind of allergic reaction I'm going to have until I use it. The fact that they couldn't even offer me half back considering that I was a buy one get one free is just a scam. No legit business especially for a brand new customer would do business like this. My cheap lip gloss plumping products looked way better on my lips than this crap. I've had lip injections before. I've had micro needling. I thought all sorts of things to my face including fillers. Nothing compared to the excruciating pain that this product caused my lips and it looked like s*** afterwards. Do not purchase!

4 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you

Thank you, Janice, for your polite and clear instructions. I am going to make a return, but only due to timing of an event and the estimate time of arrival of the order. Looking forward to doing business again, 10/10 customer service. Thanks again, Janice. Looking forward to consulting with Nelux Cosmetics in the near future.

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Obsessed with Nelux 💄✨

I’ve tried all the products from Nelux and I’m honestly obsessed. Everything is amazing, but the lip plumper is definitely my favorite — it gives such good results! My lips look fuller, smoother, and super glossy. Highly recommend if you want that perfect plump effect 💋✨

31 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service!

I reached out to customer service because I hadn’t received my item yet. I was lucky enough to get Janice who helped not only identify the issue(I mistakenly put avenue instead of place for my address) but she resolved my issue by offering to re-ship my items to my correct address. Mind you, this was all in one day! I emailed, got a response, and received a resolution! Thank you again Janice and I look forward to receiving my product that also has amazing reviews!

29 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Handled

I had a great experience with customer service. They responded very quickly to my request and handled my order cancellation smoothly and professionally. The process was easy, and I really appreciated the clear communication. Excellent service overall, thanks to Janice from Nelux Support!

29 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please do not buy the hyaluronic acid…

Please do not buy the hyaluronic acid for lips; it doesn't work. It only makes your lips burn and produces no effect whatsoever.There is no option to give 0 stars—I had to give 1—but they are a fraud

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a great experience with Janice

I had a great experience with Janice! She was very quick to respond, she assisted with everything I needed and was more than pleasant throughout our communication!
I can’t wait to receive my lip plumper and leave another review!
Thanks Janice!

26 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lip products NELUX 🌟

I recently tried the lip stain in all three shades, and I’m honestly so impressed. They adapt beautifully to the same skin tone, making them perfect for different occasions. Plus, it truly lasts all day without needing any touch ups.

I also tried the lip plumper, and it’s truly a game changer. I’ve never used a plumper that works this fast and this well. You feel the effect instantly, and it’s definitely strong, but in the best way. Just make sure to apply a small amount, because it’s actually very powerful.

Top products!!

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

So disappointed with the lip plumper

So disappointed with the lip plumper! It burned but most plumpers do so not even talking about that - but what I was sad about was there was NO plumping to be seen. After 10-15 minutes my lips were bright red and looked angry but the exact same size they were preapplication. They stayed red for several hours and did not change in lip size. Total waste of money.

8 maart 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer