Prompt Delivery. Items received in intact condition.working perfectly even lights not fixed at place directly exposed to sun, yet gets charged perfectly
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Their response , attitude of behaviour with customers is very high very prompt so business class of responsibility is high i am happy with doing business with them.tq once again
Bedrijf heeft geantwoord
Jab product milega tab review do ga na when I will receive product then only I will give you review more over the lady called priya call me twice from last one and half month for the delivery but noth... Toon meer
Bedrijf heeft geantwoord
Totally loved the support provided by NeoElect Have purchased many products from them like Solar Fence Lights, Motion Sensor Lights and many more
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Neo Elect is the one of the leading consumer electronics in India.
Contactgegevens
3,6
Gemiddeld
38 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Received broken lights
Received broken lights. Despite complaining not replaced. Few lights stopped working in one week
24 januari 2025
Antwoord van Neoelect
Dear Sir,
As discussed with you on Whatsapp, the broken lights have happened during unboxing since all of our products that we send are checked for quality always.
However, in good customer faith, we have sent you the replacement units.
Thanks and Regards,
Team NeoElect
Not working despite 2 full days charging
5 januari 2025
Antwoord van Neoelect
Dear sir,
We are very sorry for the inconvenience caused to you.
We recommend you that you turn on the light with the Sliding Switch (its the colored one) on the back and then press the push button to change the modes.
It has three modes. You can change the mode once you keep pressing the Black button on the back.
1. Mode 1 - Dim light (when no-one is around), Bright light (when someone comes near)
2. Mode 2 - Off (when no-one is around), Bright light (when someone comes near)
3. Mode 3 - Constantly ON in mid-light (irrespective who is around)
We are always here to help you. You can email us at support@neoelect.com or call us at 95821-01894
Thanks and Regards,
Team NeoElect
Antwoord van Neoelect
Dear Mr. Atul,
We are very sorry for the inconvenience caused to you.
As we just discussed over the call just now, we recommend you that you turn on the light with the Sliding Switch (its the colored one) on the back and then press the push button to change the modes.
It has three modes. You can change the mode once you keep pressing the Black button on the back.
1. Mode 1 - Dim light (when no-one is around), Bright light (when someone comes near)
2. Mode 2 - Off (when no-one is around), Bright light (when someone comes near)
3. Mode 3 - Constantly ON in mid-light (irrespective who is around)
We are always here to help you. You can email us at support@neoelect.com or call us at 95821-01894
Thanks and Regards,
Team NeoElect
Good Product
Prompt Delivery. Items received in intact condition.working perfectly even lights not fixed at place directly exposed to sun, yet gets charged perfectly
26 november 2024
Antwoord van Neoelect
Thank you sir.
Antwoord van Neoelect
Thank you sir.
I like the design but unfortunately…
I like the design but unfortunately some of them work is some of them don't, I received 1 damaged lamp as well and also reported it but was asked to see if it works first and then a replacement will be sent , the screws sent with the lamps rusted in 10 days
22 september 2024
Antwoord van Neoelect
Dear Sir,
We have taken your comments to the hard. We have worked internally and improved the design of our lamps now sir.
Now our lamps come with a much stronger battery and they work much longer now. Exactly as committed.
We have also improved the packaging of the product, so that they do not break in transit.
Also, you are always protected with a 7 day free return / replacement that we offer. As per our records, you have received the replacement for the broken lamps.
Thanks and Regards,
Team NeoElect
Good product
Good product
Eco friendly
Regeneration power factor
Need to spred everyware
20 september 2024
Antwoord van Neoelect
Thank you sir.
Antwoord van Neoelect
Thank you sir.
Antwoord van Neoelect
Dear Sir,
We have taken your comments to the hard. We have worked internally and improved the design of our lamps now sir.
Now our lamps come with a much stronger battery and they work much longer now. Exactly as committed.
Also, you are always protected with a 7 day free return / replacement that we offer.
Thanks and Regards,
Team NeoElect
"Love the product and the price
"Love the product and the price! Amazing value, especially since I got two for the price of one. Thanks for the great work; keep it up!"
8 augustus 2024
Antwoord van Neoelect
Thank you Mr. Vishal for your purchase.
We look forward to serving you again in future.
Totally loved the support provided by…
Totally loved the support provided by NeoElect
Have purchased many products from them like Solar Fence Lights, Motion Sensor Lights and many more
22 juli 2024
Review zonder uitnodiging
Antwoord van Neoelect
Thank you sir.
Their response
Their response , attitude of behaviour with customers is very high very
prompt so business class of responsibility is high i am happy with doing business with them.tq once again
8 juli 2024
Antwoord van Neoelect
Thank you sir.
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