We are very pleased with the look of our new wall panels. They are well-made, light-weight and scratch resistant. Delivery was very fast too. Would definitely recommend. I have given 4* as I feel the... Toon meer
Bedrijf heeft geantwoord
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I chose Neowall as the decking looked great and the website was laid out easily for me to see and order what I needed. I had a few questions, so called up and Jake was extremely helpful. The websi... Toon meer
Bedrijf heeft geantwoord
Absolutely Amazing service. Ordered my Decking yesterday morning, delivered this morning. Great product too! Came wrapped and no damage. Can't actually believe how good my experience has been with Neo... Toon meer
Bedrijf heeft geantwoord
After searching many sites for composite decking in 5 metre lengths, i chose Neowall for the following reasons: 1. Their product looked superior to other sites. 2. Their composite decking was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
NEOWALL is a contemporary product for interior spaces that has taken the market by storm. It is what we call a Fluted Panel, (three-dimensional vertical channels that create a stylish effect with light and shadow). Fluted panels are a global phenomenon that brings a high-end styling take on decorative paneling. Whether you are a design professional or take an interest in modern-age interiors for your living spaces.
Contactgegevens
107-109 St. Barnabas Road, LE54BW, Leicester, Verenigd Koninkrijk
- info@neowall.co.uk
- neowall.co.uk
4,6
Uitstekend
100 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Neowall service and communication
I ordered 60 x 5 metre lengths.
I had telephone conversations with the business owner and he was very helpful and kept me updated on delivery times.
Within a week they were delivered to my driveway and the driver unloaded them,no problems whatsoever.
I highly recommend Neowall.
Good communications and excellent service.
Thank you again
29 april 2025
Review zonder uitnodiging
Antwoord van Neowall
Hi,
Thank you so much for the great feedback! We're really glad to hear you were happy with the service, communication, and smooth delivery process.
It was a pleasure assisting you with your order, and we truly appreciate your recommendation. If you need anything else in future, we're always here to help.
Kind Regards,
Customer Support Team
Neowall
Decking
Ordered 47, 5mtr decking boards up to Scotland.
Excellent quality, good delivery even left a spare board just incase any damage. This will not be my last order, as a landscaper I'm always looking for a reliable supplier, with good delivery times and reasonable prices, definitely found it here, well done guys, keep it up.
19 maart 2025
Review zonder uitnodiging
Antwoord van Neowall
Hi,
Thank you for the fantastic review! We’re so pleased you were happy with the quality, delivery, and service — and it’s great to hear the spare board was a helpful touch.
As a landscaper, your feedback means a lot to us, and we’re glad to be a supplier you can rely on. We look forward to supporting your future projects!
Best regards,
Customer Support Team
Neowall
can get the samples delivered to me
can get the samples delivered to me. Paid for delivery and customer service takes ages to answer to finaly say it has been left somewhere behind the bins
6 januari 2025
Antwoord van Neowall
Hi Konrad,
We’re sorry to hear about your experience and completely understand your frustration. We’ve tried reaching out to you via email and phone to resolve this, but we haven’t been able to get in touch.
Regarding your delivery, our courier partners had to leave your parcel behind a safe space as no one was available at the address. This is a common practice throughout all couriers, and we always aim to improve our services for all our customers.
Customer satisfaction is very important to us, and we’d love the opportunity to make things right. Please contact our team at info@neowall.co.uk, and we’ll do our best to resolve this for you as quickly as possible.
Looking forward to hearing from you.
Thanks,
Neowall Team
Great quality product, unannounced delivery
Great quality product, usually fast delivery (a few days), good price and free delivery. We have ordered on 3 separate occasions and each time the delivery, although usually fast, has been unannounced!
We have used the Neowall Acoustic Panels on our kitchen ceiling and on a Media Wall - looks really good.
Vertical cuts are best done with a sharp craft knife, cross cuts I used a table saw, a circular saw and a multitool depending on the need. The material in not wood but a form of plastic with the slats able to twist which can bind the saw blade so some care needed.
6 januari 2025
Antwoord van Neowall
Hi,
Thank you for your detailed review and for choosing Neowall multiple times — we really appreciate your continued support! It's great to hear that you're pleased with the product quality, pricing, and how the panels have transformed your kitchen and media wall.
We also appreciate your honest feedback about delivery. While we aim for prompt service, we understand how important advance notice is and will look into how we can improve this aspect going forward.
Thanks again for your kind words and for sharing your installation tips — very helpful for others!
Best regards,
Customer Support Team
Neowall
Goods not received
Goods not delivered. Very poor communication. Ordered on 2nd, chased up a week later when not delivered. No response, so chased up again, this time told my email had been in spam and order would be looked into. Several days later and still no update or delivery. Very poor service.
10 september 2024
Very helpful and accommodating
Very helpful and accommodating. We had great communication with Tolani who sorted out our order. The product itself is great and just what we needed. The availability of 5m lengths was very helpful as it left no joints in our 4.9m garden room.
Many thanks 👍
19 augustus 2024
Review zonder uitnodiging
Ordered one day delived the next Tolani was very helpful and made sure…
Tolani was very helpful and made sure the decking was ordered and paid for one day and was delivered the next
Delivery was included in the price advertised. The delivery driver had travelled over 150 miles but was more than happy to drive up a small back lane to the rear of our house. The colour and texture were exactly as advertised and we are very pleased with our purchase
22 augustus 2024
Review zonder uitnodiging
Very good service and prices on…
Very good service and prices on products. I must say Tonali has been really helpful to my Grandad who has been dealing with him. Brilliant service and great to see a company go the extra mile to help the elderly.
7 augustus 2024
Review zonder uitnodiging
Great experience
Great experience. Didn’t originally deliver to my area but and they sorted the situation out right away! I also asked if I could pay cash on delivery which they were more than accommodating for. Products were just as shown and described and I’m over all really happy. Especially for price and quality.
8 augustus 2024
Review zonder uitnodiging
Quality of product was poor
12 juni 2024
Fantastic product and fantastic…
Fantastic product and fantastic service. The decking is very good quality and we recommend this company for there friendly efficient service.
Thank you
14 juni 2024
Review zonder uitnodiging
damaged panels
Package had damaged panels whilst halfway through a job. Called to inform them, they seemed ok, agreed to replace, said I’d missed that days delivery so said would deliver the following week on the Tuesday. Job delayed until Tuesday, waited until 3pm with no sign of the delivery. Called and spoke to a lady who said she will find out and call back in a few minutes. Never had a call back so called again the following day, given a sorry for not calling back but no reason provided. Then told it would be Thursday for the delivery, job delayed again with time and money lost. No offer of any compensation just a sorry and passing the blame into the original caller. Not impressed!!
12 juni 2024
Ordered outdoor slatwall couple weeks…
Ordered outdoor slatwall couple weeks back and just finished the project. Lovely product and great service.
22 mei 2024
Review zonder uitnodiging
Meow all composite decking
Friendly helpful staff available
Ability to view product at local company
Good quality product and prices
3 juni 2024
Great company
Great company, good communication very helpful delivered when they said it would be good price and good quality merchandise would recommend them to everbody
3 juni 2024
Good customer service experience
After some initial issues with ordering, the company made an effort to understand and resolve our issues and we are now well underway with a lovely decking project and looking forward to seeing the end results
10 mei 2024
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