Nerofabric Reviews 

70
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 3 van de 5 sterren

Review nearly 1 year later after purchase. Order: #14099 I bought one pair with the merino liner and one without. I was really happy with the fit and feel of these shorts upon arrival... Ho... Toon meer

Beoordeeld met 5 van de 5 sterren

I was looking for 100% underwear, and I recently purchased the All Natural Organic Cotton Boxers and I'm really happy with them! The quality is excellent, the cotton feels very comfortable, and the... Toon meer

Beoordeeld met 5 van de 5 sterren

Speaking the truth is the only way forward and the products at Nero are hands down the best quality I've experienced so far. Dont worry about boujee brand names! If you want comfortable, soft ,breatha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordering process was quick and easy, delivery was speedy when delivered my partner was obsessed was quality than ever expected I ordered my partner 2 pairs of shorts and 2 tops and some boxers for a m... Toon meer

Bedrijf heeft geantwoord

4,2

Goed

TrustScore 4 uit 5

70 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Reageert doorgaans pas na meer dan 1 maand

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4,2

Alle reviews

(70)

65 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Outstanding shorts

I purchased the shorts , inner lining( 5 inch inner seam). The fit is great and lives up to the promise. The breathability factor and the no plastic is just fantastic.

19 juni 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your wonderful review. We're delighted to hear the fit, breathability and natural fibres have lived up to your expectations. We truly appreciate your support.

The Nero Team

Beoordeeld met 3 van de 5 sterren

Not athletic shorts

Nice shorts. Very comfortable and lux feeling. But not good for vigorous and/or inverted activity; no good for yoga or pilates; and, whoever in the Nero marketing team suggested you could run in these without underwear is either a female or eunuch. The liner is very comfortable, but wool is not very supportive and everything tends to flop about. It’s a good reminder for why we wear lycra to exercise!

27 mei 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for taking the time to share your feedback. We're pleased to hear you're enjoying the comfort and feel of the shorts, and we appreciate your honest comments on the liner and performance during different activities. Feedback like yours helps us continue to improve.

The Nero Team

Beoordeeld met 5 van de 5 sterren

Amazing company best clothing highly…

Amazing company best clothing highly recommend for everyone very comfortable

9 mei 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your wonderful review. We're delighted to hear you're enjoying our products and truly appreciate your recommendation. Your support means a great deal to us.

The Nero Team

Beoordeeld met 1 van de 5 sterren

Customer service is terrible

Customer service is terrible, I’ve had issues with new shorts and no one will respond to my emails. Be very careful because if something goes wrong with these shorts you will lose out on £70

21 mei 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

We're sorry to hear your experience didn't meet your expectations. We take all customer feedback seriously and continuously use it to improve both our products and the service we provide.

The Nero Team

Beoordeeld met 5 van de 5 sterren

These shorts are fantastic

These shorts are fantastic. I love the way they feel against my skin. Im excited to not wear my normal “plastic” work out shorts anymore. My first pair was too big and exchanging it was easy. Sadly it got lost in the mail but they sent another one and I got it a week later. Two weeks after that my neighbor came over from one block away and said she has been meaning to drop this off. I let them know what happened and they let me keep the extra pair. Very cool!!

2 mei 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your fantastic review. We're delighted to hear you're loving your shorts and that our team could help make your exchange experience a positive one. We truly appreciate your honesty and your support.

The Nero Team

Beoordeeld met 5 van de 5 sterren

Nero has fantastic customer service

Nero has fantastic customer service. When I had a minor mix up with my product they responded quickly and promptly took care of the issue.

4 mei 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your wonderful review. We're delighted to hear our team was able to resolve the issue quickly and provide the service you expected. We truly appreciate your support.

The Nero Team

Beoordeeld met 5 van de 5 sterren

Nero makes 100% natural fiber shorts

Nero makes 100% natural fiber shorts. At first, I was a bit skeptical because I like the synthetic fabric workout shorts (Ten Thousand), but Nero’s shorts are superior. They are extremely comfortable. I bought a tan and black pair, 5” with liner. The support is there but the breathable fabric is a huge advantage. Nero’s shorts look great, but they’re a bit on true loose fit side. I typically wear L but had to switch to M and they fit perfectly.

22 april 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your fantastic review. We're delighted to hear our shorts exceeded your expectations and that you're enjoying the comfort and breathability of our natural fibres. We also appreciate you sharing your sizing experience—it will be helpful for other customers.

The Nero Team

Beoordeeld met 5 van de 5 sterren

Best shorts ever

First off I want say that these shorts are the best running shorts I have ever owned. They are correct in say they do not trap odor. They are very comfortable and no issue with chaffing. The quality of these are great.
Second the shipping was fast. They had run out of stock in my size but got them back in quick and shipped right away.
I have now purchased 4 pair and am replacing all my old running shorts.

20 april 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your fantastic review. We're thrilled to hear our shorts have become your go-to for running and that you're enjoying their comfort and performance. We truly appreciate your support and are honoured to be replacing your old favourites.

The Nero Team

Beoordeeld met 1 van de 5 sterren

I basically feel like I got scammed

I basically feel like I got scammed, I bought two shorts from their website, they claim free returns, I requested a return multiple times via their support email but sadly no reply no return label....

18 april 2026
Review zonder uitnodiging
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Antwoord van Nerofabric

We're sorry to hear your experience didn't meet your expectations. While this review relates to a past experience, we've taken feedback like yours on board and have continued to improve our customer support and returns process. Thank you for taking the time to share your thoughts.

The Nero Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service and a quick response when there was a defect in my shorts for a replacement. The best running shorts I've experienced.

5 april 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your wonderful review. We're delighted to hear our team was able to resolve the issue quickly and that you're enjoying your shorts. Your support means a great deal to us.

The Nero Team

Beoordeeld met 1 van de 5 sterren

Customer service is ass

Customer service is ass. I sent two shorts back for a refund and had to email them to remind them to refund me. After that, they refunded me the amount without including tax. When I emailed to explain that they didn’t refund my taxes, they emailed back saying they did as if I don’t know how to do math. I emailed back requesting a breakdown of the refund and explaining the math on my end. No response. It’s only $34 but it’s the principal. And they suck. Will never purchase from them again or ever recommend them.

25 maart 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

We're sorry to hear your experience didn't meet your expectations. We take all customer feedback seriously and have continued to refine our customer service and returns processes. Thank you for taking the time to share your feedback.

The Nero Team

Beoordeeld met 1 van de 5 sterren

Premium price tag but terrible quality

My partner bought these shorts and while they felt lovely when first pulling out of the package within two wears (5km runs so nothing crazy) they have pilled in between the thighs in an extreme way. They will be thread bare within about 10 wears I would expect. Absolutely crazy for such an expensive product that claims to be premium. Premium pricing without premium quality clearly.
This tends to happen when using shorter fabric fibres as they are more prone to breakage. Fabrics made with shorter fabric fibres are also much cheaper and not of high quality.
I'd recommend buying any other cotton shorts and some merino underwear instead of these.
My partner has contacted the company trying to rectify this situation and has basically been told "sucks to suck". So bad customer service too with no accountability for a faulty/bad product.

25 maart 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

We're sorry to hear this review reflects your experience. We value all customer feedback and have continued to refine both our products and customer support processes. Thank you for taking the time to share your thoughts.

The Nero Team

Beoordeeld met 5 van de 5 sterren

Speaking the truth is the only way…

Speaking the truth is the only way forward and the products at Nero are hands down the best quality I've experienced so far. Dont worry about boujee brand names! If you want comfortable, soft ,breathable shorts for Gym, Running or just lounging at home these are the ones. Merino wool hits different let me tell you since owning hybrid mayerial shorts for over 20 years for training etc these shorts are already 5 pairs up in my wardrobe. Worn daily and couldn't be happier. If youre looking for that change guys this where you start.

20 maart 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your fantastic review. We're thrilled to hear our shorts have become a staple in your wardrobe and that you're enjoying the comfort and performance of our natural fibres. Your support and recommendation mean the world to us.

The Nero Team

Beoordeeld met 5 van de 5 sterren

Bought the shorts for a birthday gift…

Bought the shorts for a birthday gift and they absolutely loved it. The quality is outstanding and you can understand the price tag once you touch them. Their customer support is also really on point, Jeremy was amazing.

30 december 2025
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your wonderful review. We're delighted to hear the gift was so well received and that both our products and customer service made such a great impression. We'll be sure to pass your kind words on to Jeremy.

The Nero Team

Beoordeeld met 2 van de 5 sterren

Deceptive billing for foreign buyers (rip off)

Deceptive billing for foreign buyers! When products are in the shopping cart, there is literal banner at the top that says “Import Duties and Taxes Included”…Paid with Apple Pay and the total jumped from $227.50 to a whopping $300.67. Why? Taxes and duties. I emailed them to request that refund and included the website screenshot of “Import Duties and Taxes Included.” They tried to blame Apple Pay, “That is the total Apple Pay authorizes and captures.” So I inquired about cancelling the order and re-ordering to pay without Apple Pay. Easy fix, right? Wrong. 26 minutes after they emailed to say they were sending the order, I got a response saying, “No, cancelling and placing the order again would not avoid taxes and duties. If the shipment is going to the same destination, any applicable import VAT, duties, and carrier handling fees can still be charged. So I would not recommend cancelling.”

So they are dishonest about “Import Duties and Taxes Included.” (…Otherwise they are at best disingenuous or sloppy on their website leaving a 30% surprise extra charge). I’d give 1 star, but they were: 1) responsive to emailing, which seems rare these days; and 2) on the assumption these are the greatest $150 CAD exercise shorts known to man (unknown since not received yet), which is more than the cost of my designer jeans. For “genuine” “verification” Order #23348 placed on 17-Feb-2026.

18 februari 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

We're sorry to hear your experience didn't meet your expectations. We appreciate you taking the time to share such detailed feedback, and comments like yours have helped us review and improve both our checkout experience and customer communications. Thank you for recognising our team's responsiveness.

The Nero Team

Beoordeeld met 5 van de 5 sterren

Wellington NZ: Ordered on line from New Zealand on 6th…

Ordered on line from New Zealand on 6th February arrived early morning on 19th. Tracking worked well. Medium fit was a ‘medium’ and the feel so far is good 😊. For my own preference I would really like a 3” leg to be available as we are outside a lot walking/running and prefer to get sun on more of the leg. Pockets are handy as is the zipped key pocket.
Great service.

19 februari 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your wonderful review. We're delighted to hear your order arrived quickly and that you're enjoying the fit and comfort of your shorts. We also appreciate your suggestion for a 3" inseam and will be sure to share it with our product team.

The Nero Team

Beoordeeld met 5 van de 5 sterren

Great company to deal with

Great company to deal with.
XL was too big and these guess were happy to exchange with pre paid return, made it nice and easy.
Currently wearing a large and can see myself wearing these around the house and in the gym.
Glad I got 3 pairs!

12 februari 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your fantastic review. We're delighted to hear your exchange was quick and easy, and that you're enjoying the fit of your new shorts. We truly appreciate your support and hope you enjoy all three pairs.

The Nero Team

Beoordeeld met 5 van de 5 sterren

Merino Wool Shorts

I ordered to pairs of 7" merino wool shorts. Unfortunately, the original order was lost and wasn't received on my end. Nero was great sending the replacements with no questions asked. The shorts arrived yesterday. They are very well constructed, stylish and comfortable. I was very pleased with the assistance from Jeremy at Nero. Nero is highly recommended.

30 januari 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your wonderful review.

We're delighted to hear you're enjoying your new shorts and that you found them to be well made, comfortable and stylish. While we're sorry your original order was lost in transit, we're pleased we could get a replacement to you quickly.

We'll be sure to pass your kind words on to Jeremy, who will be delighted to hear your feedback.

Thank you for your recommendation and support.

Kindest regards,

The Nero Team

Beoordeeld met 5 van de 5 sterren

The best gym shorts in the world

The best gym shorts in the world!

Had a minor issue with an order and the customer service team were really quick to fix it for me. I live in these shorts since I first ordered them 4 months ago. I've just placed a second order to buy more so I can have some to lounge around the house in. Buy these shorts, you won't be disappointed! I could not recommend them enough!

6 februari 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your fantastic review.

We're delighted to hear our team was able to resolve your order issue quickly and that your shorts have become such an everyday essential. Knowing you've come back for a second order so you can enjoy them both for training and relaxing at home means a great deal to us.

Thank you for your continued support and recommendation.

Kindest regards,

The Nero Team

Beoordeeld met 5 van de 5 sterren

Customer Service That Actually Cares

We had a bad experience with another brand that marked our order as delivered even though we never received it, and they refused to replace it. This team handled everything seamlessly and made the process incredibly easy. Amazing customer service and support—couldn’t be happier with the outcome!

3 februari 2026
Review zonder uitnodiging
Logo Nerofabric

Antwoord van Nerofabric

Thank you for your wonderful review.

We're delighted to hear we could turn what had been a frustrating experience into a positive one. Providing exceptional customer service is incredibly important to us, so it's great to know our team was able to make the process as smooth and straightforward as possible.

Thank you for your trust and support. We hope you continue to enjoy your Nero products.

Kindest regards,

The Nero Team

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