NewDay are just as loyal to their customers' as their customers' are to them, making you feel extremely valued. All-round great service, if you use your credit responsibly you will undoubtedly be han... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The service with this card is exceptional, like any sole trader cash flow can be a dream or a nightmare. Marbles (new day) app is easy to use unlike some of your competitors. If my credit limit incr... Toon meer
Bedrijf heeft geantwoord
Argos has been awful since New Day took control of Argos Card. Relentless reminders and harassment for payments resulted in the closure of my account. I no longer purchase any goods from Argos as 'A... Toon meer
Bedrijf heeft geantwoord
This is a great card. It's accepted everywhere, the interest rates are reasonable and the account is very easy to maintain. I highly recommend everyone get an Aqua card for their wallet/purse.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Contactgegevens
7 Handyside, N1C 4DA, London, Verenigd Koninkrijk
- 020 7160 8800
- newday.co.uk
4,2
Goed
12K reviews
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Amazing customer care and service
Amazing customer care and service, with excellent credit limit increase awarednes. Simple, effective and straightforward system. Nice to do business with and always there when you need it the most
4 juni 2026
Antwoord van NewDay
Hi Akim, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
As long as you make payments on time…
As long as you make payments on time you can improve your credit score,its a good card and very flexible have never had aproblem and you can use it anywhere
4 juni 2026
Antwoord van NewDay
Hi Paul, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Excellent customer service,all done…
Excellent customer service,all done online a quick smooth transition through out
4 juni 2026
Antwoord van NewDay
Hi Alison, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Antwoord van NewDay
Hi Steve, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
I have various products with NewDay
I have various products with NewDay and couldn't be happier. The app for each product, the notifications, the transparency and ease of use, make my everyday finance management, so so easy.
4 juni 2026
Antwoord van NewDay
Hi Jill, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Antwoord van NewDay
Hi Michael, thank you for choosing us as your card provider - and for leaving us a positive review! Thanks, Michelle.
Antwoord van NewDay
Hi Gilvan, thank you for choosing us as your card provider. We're pleased to have you as our customer 😊 Thanks, Michelle.
Since taking over from argos theyve…
Since taking over from argos theyve been absolutely awful. They did not take my direct debit despite saying they would. This resulted in a missed payment so I just paid it all off and told them to close the account.
Ive now received an email asking for another payment. I cant get through to them so I just decided to pay to get rid of them but I cant, the app won't let me. Unable to talk to anyone and chat is not working.
Absolutely awful.
Edited to say- thank you for the automated/cut and paste reply. If you bothered to read the review then you would have seen that I stated I cannot get through to you via chat or phone.
4 juni 2026
Review zonder uitnodiging
Antwoord van NewDay
Hello Michelle, thank you for sharing your review. I’m sorry to hear you’ve had difficulty with this. We value all feedback and are continuously working to improve our products and services. Please get in touch with NewDay’s dedicated team on 0333 240 8002, and they’ll be happy to discuss any concerns. The opening times are Monday to Friday 9am to 6pm, Saturday 9am to 4pm, Sunday – closed. Best, Audrey
Who I spoke to was very helpful no…
Who I spoke to was very helpful no problem at all but I still cannot go any further than I was it keeps sending me back to the beginning
2 juni 2026
Review zonder uitnodiging
Antwoord van NewDay
Hello Lesley, thank you for choosing us as your card provider - and for leaving us a positive review! Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you. Please reach out to our Customer Service team on 0333 220 2532 at your next convenience. Kind regards, Audrey
Amending APR and good credit
Dear NewDay Finance,
I am writing regarding the APR currently applied to my account.
I have maintained my account responsibly, made payments on time, and continue to demonstrate good credit behaviour. Following discussions and guidance relating to responsible lending and customer treatment within the UK financial sector, I believe it is reasonable for long-standing customers with positive account history to have their interest rates periodically reviewed.
Given my payment history and responsible use of credit, I would like NewDay to formally review my APR and consider whether a reduction would now be appropriate.
I would appreciate written confirmation that my account has been reassessed and an explanation of the outcome of that review. if you believe they are not treating customers fairly or not properly reviewing accounts.
4 juni 2026
Review zonder uitnodiging
Antwoord van NewDay
Good Afternoon,
We appreciate you taking the time to reach out,
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2532 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help.
We hope to hear from you soon so that we can get this resolved for you.
- Kenith
Fantastic customer service very helpful…
Fantastic customer service very helpful so kind and friendly
31 mei 2026
Review zonder uitnodiging
Antwoord van NewDay
Hi there, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
Made a payment early to my account and…
Made a payment early to my account and being penalized what a bunch of jokers ???!!!I don't know why argos changed.Apprently since the new change it has changed my payment date to cause this issue I am not happy and want you to pay through a bloody app I am tired of using apps I will not let this issue ruin my patience with customer service everything now extremely poor... Awful 😞And I can see most people are complaining about the same issue I am very angry I will sort out the account as soon as possible and close it they are not doing a good job so far with the change over customer service lacking as so many people have complained about the same issue I raised this is how people go elsewhere to use other services...it is a shame argos is no longer in control of this matter.
2 juni 2026
Review zonder uitnodiging
Antwoord van NewDay
Hello Mindful Eating,
I’m very sorry to read that you’ve not had the experience you expected with us, I appreciate the time you’ve taken to write the above. With regards to what you have mentioned, I would like to pass your concerns on to our Specialist Team to review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can investigate these concerns in more depth. As this is a public platform, we’re unable to discuss account details over here, which I trust you appreciate.
Take care,
Claire
Antwoord van NewDay
Hello Vanaja, thank you for taking the time to leave us a positive review! Best, Audrey
Marbles a good card great service easy to pay good offers
I’ve been with Marbles a long time I found them a great credit card better than my other card m! I had an issue which need assistance they could not have been better they helped me my problem and gave updates they where kind and caring and I found they always gave great rates after initial high rates offers are reasonable I like and recommend the card payment are easy I pay on time through the bank occasionally I pay through the month if I spend a lot as 2nd payment service is great and statements clear to read I recommend
1 juni 2026
Review zonder uitnodiging
Antwoord van NewDay
Thank you for leaving a review. We're happy to hear that you've had a positive experience with Marbles. Kind regards, Audrey
Avoid at all costs!
They’ve taken over the Argos store card which used to work flawlessly.
These guys are terrible! Changed payment terms to 25 days meaning that all the direct debits which people set up will now be leaving the account earlier when they don’t have the money!
Also changed accounts to minimum payment, no doubt so they can make more money on APR charges but ‘hey, you’re paying less every month now right’
In my opinion, this behaviour falls far short of a trusted and ethical lender!
30 mei 2026
Review zonder uitnodiging
Antwoord van NewDay
Hi Lee, thank you for sharing your review. I'm sorry to read about the troubles you are having with this, and I appreciate the frustration that this has caused you. We value all feedback and are continuously working to improve our products and services. Please get in touch with NewDay’s dedicated team on 0333 240 8002, and they’ll be happy to discuss any concerns. The opening times are Monday to Friday 9am to 6pm, Saturday 9am to 4pm, Sunday – closed. Thanks, Michelle.
Disgusted with the change over
I have an Argos card. Until the switch over it ran smoothly. This month the payment wasn’t taken and it seems in the change over the DD has been deleted. No email to say payment wasn’t due until 3 days after the payment was due. So the same day a late payment fee (all still without correspondence). Not happy at all with the change over. No doubt now a missed payment will show on my credit file even though the DD cancellation wasn’t from my part. I am disgusted
30 mei 2026
Review zonder uitnodiging
Antwoord van NewDay
Hi Annette, thank you for sharing your review.
I'm sorry for the trouble and the experience that you've had with us. I can assure you that we're a company that prides ourselves on a high level of professional service. I apologise that this hasn’t been your experience on this occasion. We value all feedback and are continuously working to improve our products and services.
Please get in touch with NewDay’s dedicated team on 0333 240 8002, and they’ll be happy to discuss this with you.
The opening times are Monday to Friday 9am to 6pm, Saturday 9am to 4pm, Sunday – closed.
Kind regards,
Josh
Antwoord van NewDay
Hello Francis, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey
Highly recommended!I have been using…
Highly recommended!I have been using this credit card for years and I am extremely satisfied. I pay my balance regularly, and they increase my credit limit over time. There are no hidden fees or unexpected interest rates. I highly recommend it to everyone!
28 mei 2026
Antwoord van NewDay
Hello Sylwia, it’s lovely to hear that you’re happy with your account, we're pleased to have you as our customer 😊. Kind regards, Audrey
Really good company and you only get a…
Really good company and you only get a increase if you can afford it
28 mei 2026
Antwoord van NewDay
Hello Debra, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey
Antwoord van NewDay
Hello Martina, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊Kind regards, Audrey
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