newlywords.com Reviews 48

Could not get the site to work at all. The website is very poor quality and customer support was no help at all. I would not trust this company with your stories. They seem like a total scam.

Due to user errors and inexperience on my end, I ended up corresponding with newlywords.com Customer Support rep Peyton.
Peyton patiently and expertly guided me to answers to my questions over a series of e-mail conversations.
The end result of the conversations and Peyton's expertise was a perfect memory book produced for a retiring work colleague.
I highly recommend the newlywords product and process, and recommend contacting Peyton at Support @ newlywords.com if you need a hand.

Outstanding and prompt customer service via email from one of their team members in regard to a concern I had with my order. In addition, their website was user friendly and easy for participants to contribute. As the organizer of this book I appreciated being able to edit page submissions, save all images submitted, and add a co-organizer. I would recommend newlywords to anyone who needs to make a book of this kind for a loved one!

I used Newlywords to create a memory collage book for my wife’s 40th birthday, and it turned out even better than I imagined. The website is intuitive, user‑friendly, and offers a ton of options for building the book. Customer service was responsive and incredibly supportive throughout the process, which made the experience stress‑free.

The price was very affordable, and the finished product was beautiful. My wife absolutely LOVED her collage book — she even said it was the best gift she’s ever received.

I highly recommend Newlywords to anyone looking for a meaningful, personalized gift. They truly helped me create something unforgettable.

I organized a book for a retirement gift for a wonderful colleague. Simply providing the Newlywords link let dozens of her colleagues and friends contribute heartfelt messages and wonderful photos. The choices for submissions - photos, long or short notes, memes, lists...really made for an interesting book. I was impressed with the quality of the end product - clear photos. Loved the word cloud option at the end, too - this was a nice touch. All in all it was a great platform to create a really memorable gift.

I ordered a retirement photo book and it turned out absolutely perfect! The quality was amazing — the photos were clear, the layout was beautiful, and the whole book felt really special. It captured years of memories in such a meaningful way. The process was easy from start to finish, and the final product exceeded my expectations. Highly recommend for anyone looking to create a heartfelt keepsake!

We use Newlywords to create memory books for our employees who are celebrating 15 years with the firm. It’s such a meaningful and fun way to honor their time here! Coworkers contribute by sharing favorite memories, impactful moments, photos, and messages that capture the employee’s impact and personality.
The site is extremely easy to use, both for our employees submitting their messages and for me as the creator managing the final book. The quality of the finished product is excellent, and the end result always brings smiles. It’s a wonderful tool to celebrate milestones and make employees feel truly appreciated.

I created a book for my sisters birthday and it came out beautifully!! It was very easy to have people contribute and the final product was great quality! Will definitely be using this for future projects!

The Newlywords platform made it easy to invite over 50 people to contribute to a special retirement memory book. Individuals contributed on their own with unique submissions. The end result was perfect!

I had a beautiful experience both creating a memory book and ordering the book. The site was easy to use and it was easy for colleagues to add remarks and pictures. I highly recommend this site for special occasions.

A coworker introduced me to Newlywords when my boss retired, and I'm so glad she did! We were able to request and manage content from almost 100 people, and organizing it in a way that made sense and was fun, to produce a polished product that my now-retired boss loved!

We recently discovered Newlywords and used it to create personalized memorabilia for a leaving colleague. Creating the memory book was such an easy and enjoyable process. The website was user-friendly and sharing the link with colleagues made collaboration seamless - everyone was able to contribute effortlessly. The physical book arrived right on time before his farewell gathering and it exceeded expectations. The finished product looks professional and high-quality with excellent printing and layout. It was the perfect way to commemorate his time with us. Highly recommended!

We created a book for our mom to celebrate 50 years of teaching. It was easy to share the link to get contributions, and the finished product turned out beautifully! Everyone was very impressed with the book

We created a memory book for a coworker for her retirement gift and she absolutely loves and cherishes it. The process of signing up, creating a book and sharing with others was easy and seamless. I appreciate that I was able to edit/move pages before publishing. The templates were creative and easy to use. Highly recommend!

I know this site is mostly an opportunity for negative reviews, but this is an unprompted extremely positive review for newlywords. I was looking for a place that could help me bring my wife’s beautiful 40 years into one book and they did it perfectly. The platform is fantastic and they are creating loving memories that we you can have forever. So happy with what was created and the finished product. Thank you 🙏

We used Newlywords to create a book for the retirement of a colleague. I am in my 70’s and severely technically challenged. Even I could figure out and manage the creation of this lovely gift with no difficulty. I love the different options for contributors to use (essays, photos, combos, collages, etc.). We had 150 submissions and not one single issue. Along the way, I had a few logistical questions and tech support immediately responded & we were able to complete the project on time. The finished book was amazing! The hardcover book printed beautifully on high quality paper. The pictures were vibrant and clear. The book was the highlight of the retirement party and I received several requests for the pdf version. And the preservation of a lifetime career in education in stories & photos was priceless. Thank you Newlywords! I will definitely use and recommend your product again …. and again!

Edited - Newlywords mishandled the initial situation, but they worked to correct it and ensure the book was delivered, offered a full refund to apologise for the problem, and the recipients loved their book when it finally arrived.
The printed book never arrived and support have not communicated for over a month with any reason why or any resolution.
Creating the PDF was a fairly tedious process, although allowing others to make direct contributions was helpful.
Newlywords immediately replied to this Trustpilot review but still no email or any apology direct to me - this speaks volume about the support they actually provide.

Newlywords was amazing. We used their service to create a book for my parents 40th wedding anniversary. Friends and family from all over were able to contribute to the book. The website was easy to navigate and the pricing for the books was very fair! Highly recommend using newlywords for special occasions

The online site is easy to use. Various platforms are available for different types of messages. For my husband's 60th birthday, we used the short message platform for which you can include one picture, the collage which allows for longer messages and several pictures and we even used the meme platform. You do not have to be on your pc to complete the message. Many of my family from abroad were able to use the platform and complete their messages from their phones. The final set up was easy to do as well as the site allows you to re-arrange your pages, design a cover front page and back page. If all this sounds good, wait till the book arrives. The quality is exceptional.

There are not enough stars to rate this amazing company! I had an order issue and the customer representative that I worked with not only was fully able to help me but also texted me to follow up to make sure everything worked out! The book came out BEYOND anything I could have expected - it’s absolutely stunning.