New Red Planet Reviews 

61
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great company , been with them for 3 years, thank you for your flawless efforts in managing my payrol. Would highly recommend them your definitely not a number like most umbrella companies or treated... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a query about changing my weekly pay to monthly and a few questions regarding my pension too. All questions answered and dealt with very quickly and efficiently. Member of staff Nikki who answered... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Called today regarding accrued holiday pay as I was unsure if I had any to claim. Spoke to Nikki who advised me that I had accrued some and organised for this to be paid straight away into my account.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Payrollservice

Geschreven door het bedrijf

The family at New Red Planet work with recruitment agencies and contractors to ensure that those undergoing temporary work are paid as they should be. New Red Planet have recently been granted FCSA accreditation. This is a result of a thorough audit of NRP’s practices, policies and processes, meaning that agencies and contractors can partner with us in the safe knowledge that they will be receiving a fully compliant, industry-leading service. We are home to a fantastic customer service team, guiding contractors through the increasingly choppy waters of (self) employment. Whether you are a contractor wishing to be paid through any one of our PAYE models, or a recruitment company wishing to outsource your payroll to an experienced and compliant company, New Red Planet can support your needs.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

61 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(61)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very helpful and efficient.

20 december 2023
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Joanne,

We are pleased to see that you were satisfied with our payroll service.

We always aim to be efficient with any query.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Swift payments with a clear breakdown…

Swift payments with a clear breakdown of ingoing and outgoings. Staff have been very helpful when I have needed to call.

25 januari 2024
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Catherine,

We are pleased to see that you were satisfied with our service.

We always aim to be informative with any query you may have during your call.

We shall pass this back to our customer service team.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly staff

17 januari 2024
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello,

We are pleased to see that you were satisfied with our payroll service.

We always aim to be efficient with any query.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent service

26 januari 2024
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Noshin,

We are pleased to see that you were satisfied with our service.

We always aim to be informative with any query you may have during your call.

We shall pass this back to our customer service team.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Always on time with invoices and…

Always on time with invoices and payments.

29 januari 2024
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Martin,

We are pleased to see that you were satisfied with our payroll service.

We always aim to pay out contractors on a timely basis and are always happy to assist with any enquiry.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

The New Red Planet's staff are very professional in their approach

The New Red Planet's staff are very professional and timely in delivery. Hardly any complaint. Thank you so much.

29 januari 2024
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Kehinde,

We are pleased to see that you were satisfied with our service.

We always aim to be professional & informative with any query.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Professional Staff

Prompt and efficient with any queries. Professional and friendly!

6 november 2023
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Karen,

We are pleased to see that you were satisfied with our service.

We always aim to be efficient & informative with any query.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Very good in deed

29 januari 2024
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Paul,

We are pleased to see that you were satisfied with our service.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Kept me in the loop and accurate

29 januari 2024
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Kiera,

Thank you for leaving us a review. We are happy to see that you have been satisfied with our payroll service.

We always aim to be efficient with any query and provide quality service.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

I have never had any issues with…

I have never had any issues with setting up or payment, 100% effective service

29 januari 2024
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Mark,

We are pleased to see that you were satisfied with our service.

We always aim to be efficient & informative with any query.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Great service!

low margins, payments on Thursday, payslips by email, all great!

29 januari 2024
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Robi,

Thank you for leaving us a review. We are happy to see that you have been satisfied with our payroll service.

We always aim to be efficient with any query and provide quality service.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Quality service

Quality service
Fast and easy

24 januari 2024
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Lee,

Thank you for leaving us a review. We are happy to see that you have been satisfied with our payroll service.

We always aim to be efficient with any query and provide quality service.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Paid on time

Paid on time. Relatively short notice. Quick and efficient. No fuss. Full transparency.

18 januari 2024
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Tracy,

We are pleased to see that you were satisfied with our service.

We always aim to be efficient & informative with any query.

Any further queries please give our customer service team a call on 01617131730.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Effective

So ellaborative

9 januari 2024
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Emmanuel,

We are pleased to see that you were satisfied with our service.

We always aim to be informative with any query you may have during your call.

We shall pass this back to our customer service team.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, answered all my queries, good customer service.

20 december 2023
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Sue,

We are pleased to see that you were satisfied with our service.

We always aim to be efficient & informative with any query you may have during your call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

KIND COLLEAGUES

they are kind colleagues

12 december 2023
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Rio,

Thank you for your kind words. We will ensure to pass this on to our customer service team.

We always aim to be efficient & informative with any query.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Hi all good

Hi
Yes:/ all going well thank you
Rgds
David

23 november 2023
Logo New Red Planet

Antwoord van New Red Planet

Hello David,

We are pleased to see that you were satisfied with our service.

We always aim to be efficient & informative with any query.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

An attentive service provider

An attentive service provider. Quick at processing payments and responsive to answer queries.

23 november 2023
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Sarah,

We are pleased to see that you were satisfied with our service.

We always aim to be efficient & informative with any query.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

Supporting staff who are ready to guide…

Supporting staff who are ready to guide you in the steps of filling my forms. Kudos

21 november 2023
Review zonder uitnodiging
Logo New Red Planet

Antwoord van New Red Planet

Hello Mr Ijola,

We are pleased to see that you were satisfied with our overall service.

We always aim to be efficient with any query.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

Beoordeeld met 5 van de 5 sterren

It has been smooth

It has been smooth. Thank you.

13 oktober 2023
Logo New Red Planet

Antwoord van New Red Planet

Hello Becky,

Thank you for leaving us a review. We are happy to see that you have been satisfied with our payroll service.

We always aim to be efficient with any query.

Any further queries please give our customer service team a call.

Many thanks,
Customer Support

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