NewRez had has been my mortgage provider since 2021 and I have never had a problem with them or their service. They’re pretty straightforward as long as you pay your bill they won’t give you any probl... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ease of use. However, would be nice if able to make partial payment through app. I had to wait till mid month to be able to pay in full, as I didn’t have enough to make full payment earlier in the... Toon meer
Bedrijf heeft geantwoord
It is very easy to make payment, explained very well . Since I am retired, I get paid on the 15th so I can make the payment at least two days before it’s taken out of my account on the 15th thank you.... Toon meer
Bedrijf heeft geantwoord
I have always had an easy and helpful experience with New Rez. Even when finances were tight their staff was understanding and helpful to get things back on track. Everyone there has a heart of gold.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Get to Know Newrez
Geschreven door het bedrijf
- Newrez (NMLS #3013) is a national mortgage lender and servicer focused on helping people achieve and sustain homeownership with guidance that’s personal, practical, and built for real life. Since 2008, we’ve helped customers across the country purchase homes, refinance, and access their home equity with solutions designed to support long-term financial goals.
- Our team combines decades of mortgage expertise with the scale, financial strength, and product innovation needed to serve today’s buyers and homeowners with confidence. We offer a wide range of loan programs across retail, wholesale, correspondent, and consumer-direct channels. Our experienced Loan Advisors take time to understand each customer’s goals so they can clearly explain their options and recommend personalized solutions. Newrez customers benefit from a dedicated point of contact, intuitive digital tools, and innovative products.
- At Newrez, our mission is to champion homeownership by helping customers make informed decisions that fit their lives today and their aspirations for tomorrow. Wherever you are in your homeownership journey, we’d be honored to help you get the most out of your home. To learn more, follow us on social media or visit newrez.com.
Contactgegevens
1100 Virginia Dr., Suite 125, 19034, Fort Washington, Verenigde Staten
- 1-888-673-5521
- newrez.com
4,4
Uitstekend
4K reviews
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Ease of use, but offer partial payments
Ease of use. However, would be nice if able to make partial payment through app. I had to wait till mid month to be able to pay in full, as I didn’t have enough to make full payment earlier in the month. Although, still not sure if that would have avoided the late payment charge.
17 april 2026
Antwoord van Newrez
Matt, thanks for your positive review! We will use your feedback to improve our app and appreciate you sharing it with us.
Great company.
17 april 2026
Antwoord van Newrez
Thanks so much for the 5-star review, Mario! We appreciate your positive feedback.
Been with Newrez since 2022 for my home…
Been with Newrez since 2022 for my home mortgage, recently tried to use some equity to consolidate credit debt. The rep who “helped me” seemed like time was money as j explained my situation and constantly interrupted me or talked over me. And the underwriter would not approve me (a firefighter making over 100k base pay annually) because I’ve been on injured pay for five years. They required a letter confirming I’d be on injured pay for another 3 years despite nobody being able to premise that. I’m awaiting retirement, my pension will be 72% of my base pay, so that plus va disability is well over 100k/year. I asked to 60k. The irony is had I asked five years ago when I first went out injured my job still wouldn’t have been able the provide a letter saying I’d be out this long, because it’s literally impossible to determine. For this reason I will gladly refi with someone else as soon as I can and will not be using Newrez ever again.
17 april 2026
Review zonder uitnodiging
Antwoord van Newrez
Yaasmiyn, we appreciate you sharing your experience. Our team is working to assist you directly with any escrow questions you may have. To get further support, please connect with us through the live chat on your online portal at www.newrez.com or call us at 855-962-0511. We’re here to help.
Antwoord van Newrez
George, thanks for the 5-star review! We're so glad you've enjoyed our app.
Antwoord van Newrez
Thanks so much for your 5-star review, Tania!
Very easy to manage account & online…
Very easy to manage account & online capabilities!
16 april 2026
Antwoord van Newrez
Edward, thanks for the positive feedback about our app! We're grateful for your review.
Antwoord van Newrez
Thanks so much for your 5-star review, Neal!
Very easy to navigate had no problems…
Very easy to navigate had no problems finding the right answers and solving my problem.
16 april 2026
Antwoord van Newrez
Thanks for the 5-star review, Rita! We're thrilled you've enjoyed using our app.
Antwoord van Newrez
Sandra, thanks for your positive feedback about our app!
Honestly
The app is user friendly and easy to navigate. Most people are looking for an app that is smarter not harder. Thank you for providing this type of payment system.
16 april 2026
Antwoord van Newrez
Allyson, thanks for the positive feedback about our mobile app! We're happy it has made managing your mortgage easy.
Antwoord van Newrez
Rebeca, we're so glad you enjoyed using our mobile app to make a payment. Thanks for your positive feedback!
Navigation is simple and the layout…
Navigation is simple and the layout feels very streamlined.
15 april 2026
Antwoord van Newrez
Thanks for the positive feedback about our mobile app, Benti!
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