The process of purchasing was fast, and easy. Customer service was top tier. We had some issues with the freight company, and NewStripe handled every issue that we faced. Their communication skills we... Toon meer
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Spoke with a guy named Henry and Casey and they were both incredibly helpful. Very timely with replying to emails and actually gave me physical phone calls to talk me through my issue.
Excellent Service Called Newstripe on a riding sprayer and talked with them about some troubleshooting and testing procedures. Very helpful and walked me though testing and explained the how and why... Toon meer
Bedrijf heeft geantwoord
I purchased a 4250 and it has been a great machine for me. I had some issues with it and Henry has been absolutely amazing. Probably the best customer service I've ever had. He has walked me through... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Newstripe is a leading manufacturer of equipment for athletic field marking and maintenance, pavement and floor striping, and industrial waste recycling and compaction. Since 1981, our commitment to product innovation, quality, and service excellence keeps customers coming back to us year after year.
Contactgegevens
1700 Jasper St., 80011, Aurora, Verenigde Staten
- 800-624-6706
- info@newstripe.com
- newstripe.com
4,9
Uitstekend
148 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thank you Henery and your service department team!
Henery took good care of me, we bought our painter a few years ago and recently took it in for service. The service team did an awesome job and was a quick turnaround time. They also listened to our feedback for issues and were able to help resolve our problems with the machine.
13 februari 2025
Review zonder uitnodiging
Antwoord van Newstripe
Thank you for the great review Ryan, It was a pleasure to work with you! We are glad we were able to get your machine back up and running. Here at Newstripe, we strive for customer satisfaction and treat every customer with great care.
Excellent service
16 januari 2025
Antwoord van Newstripe
Thank you for the review Patrick!
We're glad to know we provided you with excellent service.
Antwoord van Newstripe
Thank you for the great review Russell! Glad everything worked out. We strive to keep our customers happy.
Henry@newstripe
Antwoord van Newstripe
Thanks for your nice review, glad we were able to help you out.
Henry
It was easy,and convenient.
18 oktober 2024
Casey was very helpful and…
Casey was very helpful and knowledgeable; he knew right away what I was looking for. Shipping was very fast and efficient.
9 oktober 2024
great customer service
13 september 2024
Antwoord van Newstripe
Thanks for the nice review. We appreciate your business.
Fast and easy online shopping process
2 september 2024
Antwoord van Newstripe
Thanks for the nice review. We appreciate your business.
The people who took my order clearly…
The people who took my order clearly knew what I was replacing on the machine. I didnt order it, but newstripe added a plastic clip for two hoses that clearly were gonna go together on the 4250. Brilliant
31 juli 2024
Great service
Essay to order posts. Came in a timely manner. Got what I needed and what I ordered!
10 juli 2024
called for help and left message got no…
called for help and left message got no return call
5 juli 2024
Great Customer Service
Stencils had to be made. They were scheduled for delivery on Friday and ended up receiving them early on Thursday. Great customer service as well with follow up phone call after ordering online.
24 juli 2024
Great Customer Service
Customer Service was able to quickly diagnose my issue and point me in the right direction to solving the problem.
28 mei 2024
Sent the wrong parts
Sent the wrong parts, terrible customer service. I emailed a moth ago with questions and still no reply. You guys need to do alot better.
Update. After I called them, Newstripe overnighted the correct parts.
2 mei 2024
Antwoord van Newstripe
Sorry for the confusion, but we can't find where you sent an email. Please feel free to email info@newstripe.com with any inquiries you may have, and we will promptly answer them.
In regards to the part, we are sorry for the mix up, and thank you for bringing it to our attention. The correct part has been priority overnighted, so you will have it in the morning tomorrow.
25$ for shipping on a 17$ part...
6 mei 2024
Antwoord van Newstripe
We do indeed charge a $25.00 flat fee for all orders under $500.00, and it is free shipping for everything over $500.00. This has resulted in a huge savings to our customer base since we instituted the policy at the beginning of the year, and we have received tremendous feedback.
Had an ordering issue and they handled…
Had an ordering issue and they handled it with greatness.
12 oktober 2023
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