Surface product looks great but the quality of the backs of the earring may as well be aluminum foil. Both were destroyed when removing earrings from packaging. Replacing the back required purchasin... Toon meer
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Lees wat reviewers zeggen
I recently purchased a men’s 4 carat white gold roman ring. It was even more beautiful than I expected when it arrived! A very nice quality piece of jewelry and good value. I’ve gotten many complim... Toon meer
I’ve always had a grail jewelry desire — a large green diamond. In the world of mined diamonds, affording one is out of reach. Buying a lab-created stone gave me the ability to finally get one. Not... Toon meer
Bedrijf heeft geantwoord
Apart from the excellent product that new world diamonds have I’d like to congratulate the customer service provided! I had the honor to speak to Anji and she was phenomenal! Actually went out her way... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
Contactgegevens
Verenigde Staten
- 877-653-2250
- hello@newworlddiamonds.com
- newworlddiamonds.com
4,7
Uitstekend
564 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This is the 2nd ring purchased
This is the 2nd ring purchased for my wife from your company
I love the ease of design, purchase, and delivery. The quality is amazing.
20 november 2024
Great quality ring and awesome customer support
I recently purchased a men’s 4 carat white gold roman ring. It was even more beautiful than I expected when it arrived! A very nice quality piece of jewelry and good value. I’ve gotten many compliments in the short amount of time that I’ve had it. Anji, Customer Service Agent, made my purchase experience awesome! I really appreciated the follow up.
10 oktober 2024
I was concerned on delivery date and…
I was concerned on delivery date and called them. They expedited the delivery.
16 juli 2024
4th Ring Purchase From NWD
This is the 4th diamond ring I have ordered from NWD. It is exactly as described. The ring is solid, well-crafted, and true to size. The diamond is vibrant, clear, and sparkly. Beyond pleased!!
8 juli 2024
customer service was very responsive
customer service was very responsive - even though they were not able to accede to my request (a change in delivery address) the person i spoke with (Anji I think) was very helpful and I beleive tried her best to make it happen
26 juni 2024
Antwoord van New World Diamonds
Thank you for taking the time to review. We truly appreciate your business and try to accommodate. With insurance policies, bank regulations and high thief rates, they limit us on address changes. Sometimes it's possible to change, most of the time it's not. Thank you for your understanding!!!
My third diamond purchase from New…
My third diamond purchase from New World Diamond (I purchased 2 pink diamonds previously and this is my first white one). Very sparkly and beautifully cut. They have the best price point of anyone!
6 juni 2024
Antwoord van New World Diamonds
Thank you!!! We try to provide the best service possible and prices. We appreciate your business and taking the time to review our company!!!
My ring is stunning!
My ring is stunning!! Shopping was easy. Beautiful selection of styles and carat. And I was pleased at the delivery time.
22 mei 2024
Antwoord van New World Diamonds
Thank you for taking the time out of your day to review us and trusted us with your ring order. We greatly appreciate your business, our customers!!! NWD Team
Fantastic products and amazing customer service
I contacted New World Diamonds with a query on a pendant I had seen. The customer service I had received was super quick and very helpful. I also had a deadline for needing the piece which they were able to push through and I received the item well before I needed it. When the pendant arrived it was absolutely stunning!! Would 100% recommend!!
24 mei 2024
Antwoord van New World Diamonds
Thank you!!! We try our best to make our customer needs our priority. We appreciate you taking the time to review us. NWD Team
Our purchase was exactly what we were…
Our purchase was exactly what we were looking for and shipping was expeditious. Thank you so much!
6 mei 2024
Antwoord van New World Diamonds
So glad to hear this. Thank you for taking the time to review us and allowing us to serve you! NWD Team
I purchased a necklace last year
I purchased a necklace last year, and the clasp broke. I contacted New World Diamonds and they were very professional and most importantly, they were able to fix the clasp.
13 mei 2024
Antwoord van New World Diamonds
Thank you for your review. Life happens and things do break. Glad we were able to help. All the best!!! NWD Team
The bracelet was very nice but I had to return it
The bracelet was very nice but I had to return it. The latching mechanism, while very secure, is impossible to work one-handed. The mechanism is so stiff that I recruited a friend to help me put the bracelet on and she had difficulty getting it fully engaged. I would give the bracelet another try if they changed the latching mechanism to a more conventional one, similar to the mechanisms on the other tennis style bracelets I have. I will say that the customer support was exemplary every step of the way.
22 april 2024
Antwoord van New World Diamonds
I'm sorry to hear you had an issue with your bracelet and that customer service was able to help you with the return. Sometimes we can change out the locking mechanism. It all depends on the options we have available. If there is a style you like and you are still interested, we may be able to help. Send an image and put attention Tina. Hello@newworlddiamonds.com All the best NWD Team
Amazing customer services
Amazing customer service
certain value for your item and very efficient system. They've developed.
22 april 2024
Antwoord van New World Diamonds
Thank you for review. We are doing our best to improve and grow with our customers. All the best NWD Team
Will be purchasing more items!
I was contacted immediately and the shipping was fast. The quality of the diamond was exceptional and I will be having it set by New World,
22 maart 2024
Antwoord van New World Diamonds
Thank you for taking the time to review us. Gald to hear that we met your expectations. We look forward to serving you again in the future :) All the best NWD Team
Antwoord van New World Diamonds
We reached out to you via email about this review. We're not sure what happened and would like to help. NWD Team
Best place to get your diamonds 💎
Best place to get your diamonds 💎
And I also love there costumer service
Dey the best u can find
24 maart 2024
Review zonder uitnodiging
Antwoord van New World Diamonds
Thank you for reviewing us, we greatly appreciate it!! NWD Team
Ring came quick and was everything I…
Ring came quick and was everything I was hoping. Price was great.
12 maart 2024
Antwoord van New World Diamonds
Thank you for trusting us with your ring purchase and taking the time to leave us a review. We really appreciate your business! NWD Team
Quick delivery
Quick delivery, awesome value! Was VERY happy w diamond purchase, and will be using again in the future! Already been telling my friends...
6 maart 2024
Antwoord van New World Diamonds
That's the greatest compliment, telling your friends about us, thank you!! We appreciate it!! NWD Team
STUNNING Ring
The ring is stunning! I saw it online but was skeptical so I went to local jewelers and after not finding anything that compared I decided to take a leap of faith and purchase online.
It is SO beautiful! It will be my wedding ring!
11 februari 2024
Antwoord van New World Diamonds
Awesome!! Thank you for taking the time and "leap of faith" to purchase and review us, we appreciate you!
Excellent customer service with a…
Excellent customer service with a diamond repair. It could not have been faster and more considerate. My only regret is giving the ring back to my girlfriend a week before Valentine’s Day when we expected a delay. It still came back amazing!
6 februari 2024
Antwoord van New World Diamonds
Thank you for taking the time to review us and allowing us to repair your ring. We try to provide the best service possible and items.
Customer service was very helpful
6 februari 2024
Antwoord van New World Diamonds
Glad to hear a good report on our customer service. Thank you for letting us know!!!
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