NextGen Leads Reviews 176

Please save your money and do not use them. I made the purchase $200, you get $100 for AEP leads, so $300 total. Bids starting at $15. If you have been buying leads in Medicare, you know you can get pretty decent leads for $35. I set my bids to $35 and received no calls. I then changed it to $50, still no calls. I asked them why I am receiving no calls, and was told I am being outbid at $100 per call! That would mean I would only receive 3 leads, if that, because I would have had to have gone above $100 to win the bid. Definitely not worth it!

NextGenLeads is a SCAM. They sell fraudulent data leads of Medicare which doesn't exist. Every lead I received was fake, disconnected, or for a person who never existed. Their refund algorithm claims are lies and support refuses to take responsibility. This is stolen money — don’t sign up. Stay far away. They are a complete fraud

If I could give 0 stars, I would. We signed up for their 90% “accuracy guarantee.” Our experience was nowhere close.

We received 70 leads. After attempting to contact each one:
• Only 52 were reachable.
• 36 clearly stated they had no interest in moving or any plans to do so.
• 4 had already moved.
• 2 were possibly moving within 12 months.
• 2 said a move might happen, but with no timeline.
• 7 had no requirements at all.
• Only 10 included the correct contact person.

We provided Next Gen with all of this detailed feedback. Their primary response was that their “90% accuracy guarantee” only refers to identifying companies that are moving or planning to move, not to the level of interest or timing, and that responsiveness is dependent on our follow ups.

That makes no sense. If 36 companies explicitly told us they have no plans to move, how can they claim that falls within a 90% accuracy guarantee based on identifying companies… that are planning to move?

I rarely write negative reviews. We always give companies the chance to put things right first. The lack of accountability here has left us with no other option.

Horrible company with bad cutomer service. You have to constantly contact them to ask questions and no one ever gives you the same answer. They also resell leads. My colleague and I would get the same leads and found out we were quoting the same people and competing with each other using the same service.

I requested quotes from firstquotehealth, which this company owns. They sell leads. I got 90 calls the first day. 12 calls in the first 8 minutes this nightmare started. I have been inundated and am going to have to change my number, it is so bad. This company needs to be sued out of existence.

NextGen is great because of how the lead is exclusive to you at first. As long as you are time efficient, you can reach out to the lead quickly. Two features they should definitely work on, is providing a notification to when you buy a lead. Sometimes it lags and two minutes have gone by before it even shows your bank account has decreased and theres a new lead on the screen. Another thing, I've bought the same lead with different campaigns running, at the same time. That's like a waste of money to me. Why am I outbidding myself? They should figure out a way to where that doesn't happen. My NG Rep, Jeff B is awesome though, he goes above & beyond and checks in with me on a weekly basis! A+ SERVICE JEFF!!

Working with Jeff Barrette as my account manager has been a truly positive experience. He is an efficient and fast-paced professional who consistently delivers results without compromising on quality. Jeff stands out for his polite and respectful demeanor and strong communication skills making collaboration smooth and enjoyable. He's reliable, easy to work with, and brings a great attitude to every task. Highly recommended.

Jeff is awesome! Always quick to help and optimizing my system for success!

Jeff Consistently goes above and beyond, answering quickly and making efficient changes. He checks in with me every week sometimes more than once and always has very good insights that he's seeing across his accounts to share. I appreciate his help wish I could make him the manager on all my agents accounts!

@Jeffrey Barrette

Jeff has gone above and beyond for me when it comes to my account. This man Does not hesitate anytime I have questions or need assistance with my account. Anyone that has him assigned as their account manager is extremely lucky.

Madeleine Molitor absolutely made my day! she was etremely helpful and i am so glad she is managing my account. all questions answered and we are full steam ahead. thanks again!

Madeleine M. was great! Clear, concise and informative introduction about their services. Very professional and courteous.

Jeff is the man. Very diligent and communicative. He checks on his clients quite often and goes above and beyond. Highly recommended.

Jeff Barrette is fantastic account manager, he is always on top of everything and responds quickly and handles anything promptly.

I was pleasantly surprised at how customer forward they were. Jeff B. reached out after I was checking out my lead options. Gave a personal tour and explained everything to my knuckle-dragger brain. They gained a customer.

Jeff is very responsive & professional. I was having some difficulty with reaching a live person until he became my account manager. I am confident in his ability to resolve concerns promptly & yield positive results

The levels of leads purchased are NOT qualified leads. I am very disappointed.

Very bad leads,i invested $200 got $100 free. I have not got a sale out of any leads, either bad numbers and the ones I did get to talk to was not looking or either had insurance already. Found out can't do returns on all bad leads only 15%. So why do I need you If i want bad numbers i can pull out a phone book and do it myself. I would not invest in this company its a waist of you money and just starting an agency I dont have money to waist.

Works on behalf of FirstQuote Health which is a scam company associated with ohiohealthcoverage.org. Another phishing scam. Do not trust!

I have been using NextGen Leads for a few years and they have been my top lead vendor. Consistent performance and they seem to always be on top of industry compliance. Great platform and customer service. Highly recommended to new and seasoned agents.