Next Order Reviews 110

Honestly, I’d give minus stars to these muppets. I was approached by a sales person from next order, the salesman told me they could more than triple my online sales I had at the time. I stupidly went along with it. From the beginning it was trouble
I don’t think that a single thing was ever done how I wanted it. It never charged customers correctly. It would take an order and I’d receive it 3 days time. In the end I shut the system down by having the store closed online. It has screwed with my business so much and ive lost ridiculous amount of money and my reputation as the best pizza parlour in my town. (I still technically hold that rating hold that I’ve tried to cancel the service but apparently I’m not allowed to until the yearly contact is over.
Don’t touch these dogs with a barge pole. Cost me a fortune

Constant technical issues.
I can tell you the 5 star reviews were asked for by the company. I refused.
I am about to open a 2nd store and I WILL NOT EVER USE THEM AGAIN.
Over promises under deliver and problems with menus/specials/integrations/EVERY WEEK.
Sure quick to answer the phone when you or customers spot something but these problems SHOULD NOT HAPPEN.

Great platform and customer service (in particular thank you Ashton and Brad from the UK team - amazing!) :)

Jeff was absolutely excellent. Would highly recommend. Thanks very much.

Steve manages my website and has been doing amazing job. He is professional and has quick response time. Atm he is working on enhancing and optimising our website order. I will highly recommend next order and steve.

Very happy with Next Order, Brad is the one to deal with.

Stevan been amazing

Steven made every easy and if i need help he was always there to assist. Thanks Steve

NEXT ORDER, Helped me set up our business website and build our platform. Steven has been instrumental in all facets of the setup and even helped me get a great deal to ensure our success. We are now redirecting our other platforms to our personal website and increasing our Google reviews as well. Thank you Steven for your prompt responses and action to go with it! Your a legend!

Spoke to Brad regarding the Printer technical issue. For some reason our printer was not connecting to the POS terminal. Brad spent nearly more than 4 hours with me on the call and instructed me to fix the printer. Finally we have successfully connected the printer to the terminal. I really appreciate his patience and dedication towards the work.

Mitch is always so helpful when I need information or an extra hand with the app! Best mob around

Me and my team have been working with Steven for a while now, and he’s very helpful, and quick at fixing issues. Steven is very patient enough to respond even when contacted after hours. Appreciate all his help.

I recently had the pleasure of Speaking with Mitch from Next Order, and I can't recommend him enough! He was instrumental in helping me craft a text message for my customers and set up a pop-up message that really captures attention. Not only that, but he guided me through implementing a loyalty program that i really hope will make a positive impact on my business.

Mitch is truly a gem—his expertise and swift assistance made the entire process seamless. It's clear he knows how to get the job done efficiently and effectively. I’m incredibly grateful for his support and how quickly he addressed my needs. Thank you so much, Mitch! You’re a Next Order rockstar!

Good customer service
Thanks HARVEY

Excellent service and very supportive team. Highly recommended and very much satisfied with the team. Steven, Andy.

Steven is a very nice person and always does a good job.

Brad and NEXTORDER team support are simply the best around, highly recommend

Great tutor