NHS Credit Union Reviews 

Really happy with the service from
NHS Credit Union. Have used them to save money from salary but not to borrow.
Vicki who was looking after my case has been extremely approachable and non judgemental.

Very helpful, reliable and easy to do transactions with.

Really happy with my experience. Dealt with Paula who was great. Would use again if needing.

The whole team have been fantastic from start to finish during a stressful time. Special thanks to Paula for her patience as my IT skills leave a lot to be desired!

Very professional especially Vicki, the one who handled my application.

Paula was great, kept in touch with me throughout and answered any questions I had

I felt my loan application was relatively easy, and stress free. Everything done online and simple to complete.

The company is patient and understanding to each person's case

Very easy to sign up and helpful employees. A wide range of help available. Thanks.

the service was exceptional

I’ve used NHS Credit union for a loan on a few occasions now and it’s always been a relatively straight forward experience. It’s a fairly quick process considering how they assess your loan. From application to once you’ve provided the information they require to receiving the funds is pretty hassle free. Would recommend to all as they have good interest rates and unlike high street banks don’t reserve them for people with exquisite credit files.

Ive been with nhs credit union for a while and they have always been really helpful, but recently they have helped me with a financial situation that im extremely grateful for! Thanks so much

I cannot recommend the NHS Credit Union highly enough. I recently reached out for help consolidating my debts after a very difficult year, and the support I received was exceptional.

Paula, in particular, was outstanding — patient, compassionate, and incredibly reassuring. At no point did I feel judged or like a burden. She took the time to explain everything clearly and made a very stressful situation feel manageable.

Thanks to her support, I now have one affordable monthly payment and real peace of mind for the first time in a long while. Dealing with real people who genuinely care makes all the difference.

I’ll never go back to high-street lenders and will continue recommending the credit union to colleagues without hesitation.

Helped me out of a rubbish situation and now my debt is consolidated into one simple payment. Thank you. Took a bit longer over Xmas and New Year but all easy to discuss over NIVO app

Made borrowing money for home renovations so easy. Everyone is so helpful in getting you the best deal. Quick to respond via the app and loan approved really quickly as is the money in your account. I wouldn’t borrow anywhere else.

Very helpful, informative & friendly staff. Thank you!

Always had no issues with the credit union, Nivo can be a pain at times communicating but other than that, always very accessible and great for help when you need it most.

Great experience no hassle

Everyone was so quick to get back to me and very understanding too.