Order has been sitting in a sorting facility in Australia for well over a week now with no further updates on when it might be arriving to me in Melbourne. I’ve emailed Nicole support multiple times w... Toon meer
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Fantastic service and range, quick delivery. However, they have a points reward system for loyal customers. I have built up a considerable amount of points (Over £100 worth) but there is no way to cla... Toon meer
just shit products in general. they didn't id tho and didn't cause a hassle so ill give em 2 stars for that
Once again you have excelled in your customer service. I ordered 14 tubs of snus on the Thursday morning and I received them on the Fri lunchtime, this is why I keep ordering from this company. I don'... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Offering a wide range of quality nicotine pouches and pods across the UK at affordable prices.
Contactgegevens
Bristol, Verenigd Koninkrijk
- help@nicoplug.com
- nicoplug.com
2,5
Slecht
113 reviews
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Extra pots for out of stock
To be fair the guy is doing a great jobs 4 or 5 decent orders come from him now and can’t fault really. First order was shipped straight away and when I opened it there was extra pots inside. One of the grape icebergs I ordered he didn’t have enough so was one short but to make up for it he put 3 extra pots in which match or was more MG then what I ordered. Hand written note to apologise inside! Can’t fault them and I keep sending orders over and always comes through even on short notice
28 februari 2023
Review zonder uitnodiging
the suns's due date of caducation was…
the suns's due date of caducation was February 2022 and I ordered it 2023 so no buzz.
17 februari 2023
Good product and service
16 februari 2023
My order got sent back my post office…
My order got sent back my post office and i haven’t been refunded or sent out another order. Please fix this
5 februari 2023
Delivery was speedy as owt
Delivery was free, and still came next day and they chucked in a free tub. Top class people
6 januari 2023
It was trash.
20 december 2022
It still hasn’t arrived ordered 1-2 weeks ago
It still hasn’t arrived ordered around 1-2 weeks ago can I have an update on the arrival I ordered 1 lemon tub 80mg and another one I can’t remember what it is thought. Thanks joey
19 december 2022
I have ordered 2 weeks ago and send…
I have ordered 2 weeks ago and send mulitple emails asking about it and there was not one single response
so i dont even know if its sending or anything
10 december 2022
Review zonder uitnodiging
Ordered and had a bit of trouble with…
Ordered and had a bit of trouble with adding a discount. Because of that they through an extra tub in for me and they got delivered the next day. Very quick service. They also have a wide range of stock so everything’s there for you to choose from
26 november 2022
Super fast and good quality.
2 november 2022
My experience was excellent with this…
My experience was excellent with this company I ordered 1 pack of millions raspberry snus and they came next day I would rate this company 5 stars
14 november 2022
Review zonder uitnodiging
J’ai payer la livraison express j’ai du…
J’ai payer la livraison express j’ai du aller la chercher et le colis est arriver endommagé je voudrais qu’on me renvoie le colis
15 oktober 2022
Worth the trouble!
So initially after my order (I got next day delivery), I was shocked to not have received anything the next day. However my troubles were soon removed when I got an email explaining they were out of stock and would refund my next day delivery cost. I was explained my options and was more than happy to wait as I understood it happens. My real surprise was when I received my snus today they through in an additonal puck of a snus I was interested in. Quality customer service and I am already looking at placing my next order!
3 oktober 2022
Still havent gotten the product took…
Still havent gotten the product took forever to even leave england.
Might just not be legal in norway sooo check whats legal to buy if your in norway
18 september 2022
Insecurity
I don’t know what is happening with my shipment. It’s been sent almost 2 weeks ago and nothing new has happened.
6 september 2022
Antwoord van Nico Plug
Hi Laci, looking at the order, I can see that it was ordered a week ago and looks like the package is now being prepared for export. I believe Royal Mail strikes have not helped the shipment time and hopefully things go back to normal speeds soon.
We also offer an express service which speeds the whole process up quite a lot. Hope the package gets to you soon.
Thanks - NicoPlug Team
great and fast service as always
24 augustus 2022
Review
The delevery was fast enough, and the snus was also righteous. I can recommend this to everyone who is planning to try something stronger.
10 augustus 2022
Guy is sound as and always spot on with…
Guy is sound as and always spot on with delivery and help when needed
22 juli 2022
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