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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I am very happy with the product I bought to help my migraine symptoms. I bought a second bottle and if my situation which has plagued me for more than 40 years is under control I plan to continue wit... Toon meer

Beoordeeld met 5 van de 5 sterren

This is my second time purchase with Ninelife. Most of my bariatric vitamins are sold here. It is safe to use their service. The international shipping takes around 2 weeks to arrive. So please order... Toon meer

Beoordeeld met 5 van de 5 sterren

It's extremely difficult to get eggnog in Malaysia now post Covid. Your product brought back memories of the good times in Europe close to Christmas enjoying eggnog on a cold winters day.

Beoordeeld met 1 van de 5 sterren

Possible scam. Ordered an item, provided my credit card details. Thereafter I received numerous emails from different delivery agents saying my order was on its way with a link to track the order. Cl... Toon meer

3,9

Goed

TrustScore 4 uit 5

59 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 1 van de 5 sterren

Misleading Shipping Expectations & Delayed Delivery

I placed an order for supplements through ninelife.my, expecting a domestic Malaysian shipment based on the website’s wording (“Currently, we ship within Malaysia”) and the fact that prices are listed in RM with free shipping.

However, after more than three weeks, my tracking shows the shipment is still in the United States. There was no clear disclosure during checkout that the products would be dispatched internationally, which significantly affects delivery time.

Additionally, my order was not shipped in full. The supplements were sent separately without prior notice, and there was no indication at the time of purchase that any items were out of stock. I was not informed that the order would be split.

While free shipping is offered, the lack of transparency about international fulfillment and delayed dispatch is disappointing. Customers should be clearly informed if products are shipping from overseas so they can make an informed decision.

I hope the company improves transparency around stock availability, shipping origin, and realistic delivery timelines.

12 februari 2026
Review zonder uitnodiging
Logo NineLife Malaysia

Antwoord van NineLife Malaysia

Hi Sham,

Thank you for the valuable feedback

We sincerely apologize for the inconvenience caused.

We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly and corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Beoordeeld met 1 van de 5 sterren

scam company....do not buy from this…

scam company....do not buy from this site!order my product in late dec 25,het only showed order processed!no delivery date not any update on delivery!u will get your karma u scamming others hard earn money!trust me....what u gained throw cheat and lies....u will lose many folds more later!u just wait!

29 december 2025
Review zonder uitnodiging
Logo NineLife Malaysia

Antwoord van NineLife Malaysia

Hi J Mun Weng,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
NineLife

Beoordeeld met 1 van de 5 sterren

SCAMMER! Be Careful!

I ordered an item with order number MY-NL#P828324781, price RM359 on 19th December 2025 through ninelife.my, however, it never shipped out. So I requested a refund, then I received an email from them with an email address:- ninelife-uk@headrush.zohodesk which reported as a SCAMMER on Google. They promised me a refund immediately, but it has been over three business days and I still haven't received it and they have ignored my emails since then.
Do not order from ninelife.my, they are a scammer!!!  I will report to National Scam Response Centre (NSRC), then file a police report with the Commercial Crime Investigation Department (CCID) for investigation.
Do not believe other positive reviews after this, it could be them to hide their scamming technique. You need to contact your bank straightaway if you have ordered from them recently!

19 december 2025
Review zonder uitnodiging
Logo NineLife Malaysia

Antwoord van NineLife Malaysia

Hi Yuyu,

We apologize for the delay in processing your refund. We are actively working to resolve this issue and appreciate your patience.

I’ve sent an email to your registered address with the latest update, and kindly request that we continue our correspondence via the same thread for a smooth resolution.

We truly value your patience and understanding during this time and look forward to serving you better in the future.

Thank you once again for your understanding.

Warm regards,
NineLife

Beoordeeld met 5 van de 5 sterren

Satisfied

This is the 2nd time I have purchase the walking cane. Both are delivered in good condition. The only thing is delivery takes too long to arrive.

23 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shady website with no customer service

Order no P065743225

Been over 12 days and not shipped. Click on view order it’s not showing. Customer service is non existent. I’d suggest do not buy, I just lost 70 usd and will need to call my bank

12 december 2025
Review zonder uitnodiging
Logo NineLife Malaysia

Antwoord van NineLife Malaysia

Hi Kumar,

I’m truly sorry for the delay with your order. We’re reviewing the situation and will keep you updated.

I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.

We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.

Thank you for your understanding.

Regards
NineLife

Beoordeeld met 1 van de 5 sterren

Grossly overpriced.

Grossly overpriced.

3 december 2025
Review zonder uitnodiging
Logo NineLife Malaysia

Antwoord van NineLife Malaysia

Dear Customer,

Thank you for your review.

We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review?

Once we have this information, we will be able to investigate further and get back to you as soon as possible.

Warm regards,
NineLife

Beoordeeld met 1 van de 5 sterren

Scammed RM3000 (£600) for 5 bags of…

Scammed RM3000 (£600) for 5 bags of huel. No shipping details. No confirmation of anything. However only confirmation of payment 🙏🙏🙏

22 juli 2025
Review zonder uitnodiging
Logo NineLife Malaysia

Antwoord van NineLife Malaysia

Dear Customer,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
NineLife

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