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Custom esports apparel
Via caduti del lavoro 7, 43058, Sorbolo, Italië
3,4
16 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
There was major issues with the quality and colour of the clothing and when i argued they refused to take accountability and now given me the bill for the shipping and taxes also took 3 months to send it
Ho guardato la realizzazione in Live,molto bello ed interessante vedere come vengono realizzate queste maglie,mi è arrivata oggi e la qualità è spettacolare,sicuramente ne comprerò un’altra con un design differente,super consigliato!
Ho lasciato pure la mancia per l’ottima ed ampia scelta di design realizzabili,il sito è fantastico e super completo.
Ordine #8098
All I wanted was an update on my item. I know they are in Italy and the time zones are different and everything is made from scratch, I just like to know where my item was at in production which now I know so I change my review
Not great, rep Amedeo needed prompting to send us the invoice so we could place the order and sent us wrong design link, we designed the t-shirt ourselves and it came €4400 euros for around 120 t-shirts with slow fabrication and delivery. Unfortunately this wouldn’t work for our team so we decided not to move forward the order. He then sent us an unprofessional email saying “we weren’t clear-headed and it showed”. Rude and overpriced. Go with a more professional vendor.
Antwoord van Ninjersey
Hi Jaz,
your review contains several false statements, which we feel compelled to publicly correct:
– It’s false that the order was for 20 t-shirts: it was for 121 Pro Jerseys, our premium model.
– It’s false that you were given different prices: you never requested a quote before we issued the invoice. Our prices are public on the website, and the amount quoted was fully consistent with them.
– It’s false that there were delays in our replies: we always responded within 12 hours, and never received any follow-ups or reminders from you.
– It’s false that we spent “3 weeks going back and forth without getting anything done”: we guided you step by step through the process, including design confirmation, sizing and invoicing.
The only statement that is partially accurate is the one about the design link: it happened once, and we corrected it immediately as soon as you pointed it out. Mistakes can happen — we’re human.
It’s perfectly fine to decide not to proceed with an order, but spreading false and offensive information is unfair and can have legal consequences.
We strongly reject all the claims made in your review and reserve the right to take legal action to protect our company’s reputation.
— Amedeo | Ninjersey Team
I recently placed two orders with Ninjersey, there was a slight mix-up but once noticed this was rectified quickly and effectively.
The true quality of a company can be shown when there is a mistake. Ninjersey customer service were incredibly responsive, offered to fix my issues as quickly as possible, and resolved my problems very well.
PentAgraM è un nickname bellissimo.
<3
Good customer support and very nice with dealing and fixing problems i had some problems with an order of mine and they helped me with it and gave me discount for the inconvenience
Antwoord van Ninjersey
Hello Jesse,
Thank you so much for taking the time to leave this positive review. We are very pleased to hear that our customer service was able to assist you effectively and resolve the issues you encountered with your order.
Your satisfaction is our main priority and we always strive to provide the best service possible. We are grateful for your understanding and patience during the resolution of the issue and we hope that the discount offered has in some way compensated for the inconvenience.
Thank you again for choosing our service. We look forward to serving you again in the future.
Otello
Ninjersey.com
As a company we expect PROFESSIONAL, high quality and FAST service. We were served!
I did an order as a sponsor for 52 jerseys !! with a different player name !! per shirt for a French Wargames team.
The experience was perfect and easy from start to finish, the result exceeded my expectations, and as a graphic designer I was on the lookout for the slightest error in colour, printing or anything else, but everything was PERFECT, I have rarely seen a team, a brand and a result so convincing!
Here is the important points :
- This order arrived in less than 4 weeks
- NO ERROR (52 shirts with different name = NO ERROR do you realize ?!)
- Quality of the material: impressive, just IMPRESSIVE
- Print quality: just perfect !
- Colour: Flashy as I expected!
- Customer service: top notch and responsive (Thanks to Amedeo & all the team)
I recommend Ninjersey, I will go through them again for other sponsorships, go with your eyes closed.
Esperienza fantastica. Puntuali nella creazione e spedizione velocissima, materiali e rifiniture eccellenti. Consiglio l'acquisto! Non rimarrete delusi!
Antwoord van Ninjersey
Ciao Tommy, grazie mille. Questi sono i messaggi che rendono felice tutto il nostro staff. Un grande ringraziamento da tutti noi per il tempo che hai dedicato a scrivere questa graditissima recensione.
Ti aspettiamo presto su ninjersey.com
Un caro saluto
Ninjersey staff
French : Alors j'ai eu peur du site au début car je m'attendais à un site d'arnaque et que tu reçois rien.. Au final j'ai été surpris car c'est dingue ceux qu'ils font c'est pas chère et le service qu'il propose est incroyable. J'écris ce commentaire pour que vous n'ayez plus de crainte envers leurs site, foncez !
English : So i was afraid about the website at first because i though it was a scam, finally i was surprised because the products are very great quality and the service is very good. I write this for you don't have to be afraid by this, trust this website they are very safe !
Friendly and accommodating support, on point delivery and the output product is SUPER!!!
Antwoord van Ninjersey
Hi Denmark,
Thank you very much. It's been a pleasure to work with you.
love what they make they should be used more
Antwoord van Ninjersey
Hi Sweaty, thanks for your feedback. Really nice custom Aventador jersey ;)
shame you can only give 5 stars.
nice site killer service. they spottet i made a mistake. used there time to eddit my mistakes. even made the shirt way way better.totaly free og charge.end result perfect. great shirts sleave etc. best thing cheap prices 2. this is the place to buy. also thanksfor the extra i got in my create killer sponsor.
Antwoord van Ninjersey
Hi Jan, thanks for your feedback. We did a good service to a very kind customer
Sono rimasta quasi scioccata della qualità del prodotto che mi è arrivato, i tempi di spedizione sono molto veloci ed essendo un prodotto Handmade rende il tutto ancora più unico. Anche l'assistenza è impeccabile , lo staff è molto gentile e sempre pronto ad aiutare nel caso qualcosa non vada o qualcosa non è chiaro . Un'ottimo lavoro , ragazzi continuate così
Antwoord van Ninjersey
Wow! questa recensione è la più grande soddisfazione per tutto il nostro staff. Ti ringrazio, alla prossima!
Antwoord van Ninjersey
Thanks for your feedback and for your many orders !
Ordered a top from here and the quality was amazing! Although it wasn't what I initially expected (as you can't really tell the material from the photos) it is very light, breathable and extremely high quality. Would definitely recommend
Antwoord van Ninjersey
Hi John ! thanks for your feedback. It is a great satisfaction for all our staff. thanks from all of us.
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