niyis.co.uk Reviews 

448
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very happy with products and service, It’s A+++++ I will definitely continue to order from them and I hope they continue to be a good company.

Beoordeeld met 5 van de 5 sterren

The reviews here are what encouraged me to take a chance with this shop. The prices are good, shipping with a decent courier (not evri, thank god) with a quick confirmation email and dispatch.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

One of the best online African supermarkets/stores. Made a large order to them back in late April and they fulfilled every single expectation. Some items they couldn’t add into my order and they immed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

No surprises. The Vegetables were fresh, the meat products were still frozen. The dry products were properly separated from the cold. The prices were affordable and competitive. My go-to for my monthl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kruidenier
  2. Afrikaanse winkel
  3. Fruit- en groente groothandelaar
  4. Maaltijdbezorging
  5. Online voedselbezorgdienst

Geschreven door het bedrijf

We are an online retail store targeted towards selling Africans and Caribbean products.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

448 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(448)

5 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Trusty and prompt

Trusty and prompt. I am impressed

3 september 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Oladapo,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 4 van de 5 sterren

Great to have a carribean style

Great to have a carribean style, for me, food source

10 september 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Catherine,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us.

We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.

We are looking forward to serving you better.

Kind regards,
Niyis Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, rectified a slight issue with the product swiftly. Good communication too. I will be ordering again. Thanks!

3 september 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Udongabasi,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction. We will greatly appreciate your referrals and recommendations.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 5 van de 5 sterren

Thank you for your great service

Thank you for your great service. You gave me adequate and timely information about replacement product you offered; and when Parcel force failed to deliver, you ensured my delivery arrived as soon as possible.
Great service, By God's Almighty grace I shall be using your service again.

3 september 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Ola,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction. We will greatly appreciate your referrals and recommendations.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 5 van de 5 sterren

Fast delivery

4 september 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Ellen,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 5 van de 5 sterren

Impressed

I was impressed when I received my order. I ordered yam, plantain, bell-peppers and tomatoes. Every item was without defect. My peppers and tomatoes were as fresh as newly harvested. The plantains weren't overripe. It was almost as if, my order was carefully selected and only the best was shipped. I'm not even certain I will get everything as fresh as this in any African shop. I would absolutely recommend Niyis to anyone looking have good African food items delivered. Thank you for making it a worthwhile shopping experience for me.

3 september 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Zainab,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction. We will greatly appreciate your referrals and recommendations.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 4 van de 5 sterren

Excellent service and products in good…

Excellent service and products in good condition too.

3 september 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Bessem,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us.

We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.

We are looking forward to serving you better.

Kind regards,
Niyis Team

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant customer service

Absolutely brilliant customer service. I'd give 10 stars if I could. Been shopping with them for some months now, and I always get, quality fresh produce, timely dispatch, and professional courtesy after sales service always.
Even when the courier service fails, Niyis still comes through somehow

22 augustus 2023
Review zonder uitnodiging
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Florence,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 5 van de 5 sterren

Great service!

The sweet potatoes I ordered arrived on time and they were good quality. Communication was good and a follow-up email had a very nice message. Great service.

6 augustus 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Nigel,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 4 van de 5 sterren

Impressive Service

I was very impressed with Niyis.co.uk.

The website was comprehensive and easy to use.

After I placed my order, I got a prompt call informing me about a small cancellation and refund due to an out-of-stock item.

My order arrived promptly and was well packaged.

My only disappointment was that some of the items I really wanted were out-of-stock.

Niyis.co.uk is a very professional service that comes highly recommended.

2 augustus 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Eyitemi,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We have noted your feedback. Most of our items sell out fast and we work on a first come, first serve system and that's why some items you placed orders for could get finished (out of stock) before it gets to your turn to be served.
But we will try to restock more often and try to increase the quantity of each products we have in stock.
Thank you.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 5 van de 5 sterren

Very good product it came quickly and…

Very good product it came quickly and cleared out any issues with my delivery solution.

Thank you for a nice product wrapped up well.

Salim

1 augustus 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Salim,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 4 van de 5 sterren

Highly recommend

Prices are great and although there were delays in delivery my order arrived in good time. Customer service was also really helpful by providing detailed information to keep me adequately updated. Thank you for your service, I highly recommend and will be back to make future orders

31 juli 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Kriss,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We have noted your feedback, and we will try to ensure that Parcelforce (our delivery partner) meets your expectations delivery-wise on your next order.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 5 van de 5 sterren

Their customer service gave me a…

Their customer service gave me a listening ear and resolved my issue in good time

30 juli 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Scholly,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 5 van de 5 sterren

They always deliver good quality…

They always deliver good quality products that are neatly packed with speedy delivery.

31 juli 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Hauwa,
Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team


Beoordeeld met 5 van de 5 sterren

I was pleased with the company

I was pleased with the company. Very helpful

30 juli 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Grace,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team


Beoordeeld met 5 van de 5 sterren
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Adesupo,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 5 van de 5 sterren

Good quality products

Good quality products, well packaged, good service, competitive prices.
I am really impressed

30 juli 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Omonefe,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 5 van de 5 sterren

I got my goods in great condition…thank…

I got my goods in great condition…thank you ..I will be ordering always..I’ve found a perfect store for myself

30 juli 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Oyin,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction. We will greatly appreciate your referrals and recommendations.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Beoordeeld met 2 van de 5 sterren

Disappointing 3kg box of red snapper

Ordered a 3kg box of red snapper. No where on the website did it state the size or quantity of fish equalling the 3kg. Was surprised and very disappointed to receive a box of small fish.

30 juli 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Lloyd,

Thank you for taking the time to write a review for us.

We are sorry to hear that you're not happy with the product you received.

Our website specifies the type of fish, as well as the fact that it comes in a box of 3kg. Snapper fishes as a standard come in sizes between 10 inches and 14 inches.

As we already told you when you contacted us, we provide on our website the information we think is needed for our customers and we try our best to be as clear as possible.
While we understand that the number of fishes would have been useful for you, it is not essential information. However, we further explained we are always happy to give any extra information to our customers should they feel the information we provide on the website is not enough or if they have specific requirements.

As so far we didn’t have anyone asking how many fishes are in the box or complaining about the lack of information regarding this, we just didn’t think this was important information for our customers. However, we do appreciate your feedback and we are always happy to improve based on customers’ needs and feedback, therefore we have already added the estimated number of fishes to our website.

We hope this helps clarify the situation for you, however should you have any further questions we are happy to help.

Kind regards,
Niyis Team

Beoordeeld met 4 van de 5 sterren

I’m pleased with the freshness of the…

I’m pleased with the freshness of the goods I purchased… the pear(ube) wasn’t too great, but fair enough.

30 juli 2023
Logo niyis.co.uk

Antwoord van niyis.co.uk

Hello Uj,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We have noted your feedback, and we will try to meet your expectations product-wise on your next order.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

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