I made an order on the 2nd July. I still haven't received my order, and today is the 2nd September. I contacted them a few times, I was initially sent a tracking link which showed that the item was st... Toon meer
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I have never had an issue before but my most recent order getting a hold of someone has been extremely difficult. I ordered in July and my portrait still hasn’t been sent out. Extremely long process t... Toon meer
Bedrijf heeft geantwoord
Excellent reproduction of dogs photos; easy process to upload and preview. Came within ten days. Shirt is very soft and held up well to washing. Generously sized.
The shirt I picked out was blue-green with some peachy-orange flowers, along with Sophie, my roommates dog from 2018. He got it right on his birthday so shipping was great. Price was decent as well. T... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Noble Pawtrait Is All About Creating Fun And Unique Custom Pet Portrait Dedicated To Help Pet Owners To Express Their Love, Affection, and Sometimes Even Their Obsessiveness, With Their Pets.
Contactgegevens
Verenigde Staten
- noblepawtrait.com
3,3
Gemiddeld
625 reviews
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Heeft 21% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Ordered from this company months ago…
Ordered from this company months ago and have not received a single thing. I have a complaint put in through PayPal and I still haven’t gotten my money back. Stay far away from these people.
22 maart 2024
Review zonder uitnodiging
Antwoord van Noblepawtrait
Hi Marjorie, as we checked, you ordered a digital download. This option is for our customers who would like to print the file out themselves. We will give you high-quality digital artwork to print out. So there will not be any physical poster or canvas sent to you. We sent the digital file to you. Please check it out at our email, preview@noblepawtrait.com
Great gift
My friend was so tickled to see his babies on his new Hawaiian shirt. Totally unexpected and now he loves it. Thank you so much!
6 maart 2024
Product arrived as described and the…
Product arrived as described and the person that I gave them to is obsessed with..
10 maart 2024
Always done beautifully!
6 maart 2024
Antwoord van Noblepawtrait
Hi Aundrea, thank you so much for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)
10/10 every time
I’ve ordered from Noble Pawtrait twice now, and they have yet to let me down! Super cute, quality product, and great customer service!
2 april 2024
Review zonder uitnodiging
Antwoord van Noblepawtrait
Hi Chelsea, thank you so much for your review. We are so happy that you like our product. We always to improve our product more and more to best serve our customer. Customer's satisfaction is everything to us. Thank you for being our valued customer :)
Quality Shoes and Design
The personalized crocs I ordered as a gift for my friend are awesome! The quality of the shoes and design are on point and my friend and her family absolutely loved them! It made for a perfect bday gift! 🎁
2 februari 2024
Antwoord van Noblepawtrait
Hi Cheryl, thank you for your review. We are so happy that your friend and you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us.:)
Great customer service
I had a problem with a t shirt and it was very quickly resolved. Great customer service 😺
7 februari 2024
Antwoord van Noblepawtrait
Hi Ginnie, thank you so much for your review. Customer's satisfaction is everything to us. We are happy to assist you. Thank you for being our valued customer and trusting your pet with us. :)
Puppy polo
I bought the polo for my boyfriend. He loves his dog and loves to golf. It was perfect and so accurate.
7 februari 2024
Antwoord van Noblepawtrait
Hi Madison, thank you so much for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)
My husband loved his golf shirt with…
My husband loved his golf shirt with our lab on it, he can’t wait to wear it
4 februari 2024
Antwoord van Noblepawtrait
Hi Julie, thank you so much for your review. We are glad to hear that your husband like our shirt. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)
Great customer service
Great customer service! The photos came out so clear on the shirt. I’d recommend sizing up if you want it a little less snug.
3 februari 2024
Antwoord van Noblepawtrait
Hi Jaime, thank you so much for your review. Customer's satisfaction is everything to us. We are happy to assist you. Thank you for being our valued customer and trusting your pet with us. :)
Good website, quality product, 3+ week delivery
The website was easy to use. the shirts seem to be of good quality, but they seem to run just a little bit small. the print is of good quality. The reason for 3 stars rather than 4 or 5 is the 3+ weeks for delivery. The website said the shirts were made about 2 days after I ordered them, but it was an additional 3 weeks for delivery
3 februari 2024
Great service!
The artists at Noble Pawtrait did a great job on turning a pet rabbit into the colonel! I asked for a couple of small tweaks to the artwork which they were only too happy to make. I would throughly recommend!
29 februari 2024
Review zonder uitnodiging
Antwoord van Noblepawtrait
Hi Stuart, thank you so much for your review. We are glad to hear that you like our product. Customer's satisfaction is everything to us. We are happy to assist you. Thank you for being our valued customer and trusting your pet with us. :)
Great product
Easy ordering so straightforward. The shirt looks amazeballs and the quality is superb!
4 januari 2024
Antwoord van Noblepawtrait
Hi Alison, thank you so much for your review. We are so happy to hear that you are satisfied with our product. Thank you for being our valued customer and trusting your pet with us. :)
Perfect!
I ordered 3 pictures they are amazing! A perfect way to memorialize my babies.
4 januari 2024
Antwoord van Noblepawtrait
Hi Bianca, thank you for your review. We are so happy that you like our products. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)
Long time to ship, no tracking, and no response from seller.
The product is okay but the shipping took over a month even though I paid extra to have it jump to the front of the line and to have shipping fully tracked but it showed in New York for several weeks before it suddenly arrived without a shipping update. The seller did not acknowledge or respond to any of my emailed inquiries. I don’t think the product was worth the money or experience.
6 december 2023
Review zonder uitnodiging
No product, poor customer service
I ordered on the 7th of December, said it was delivered on the 20th of December, it was not delivered, I asked for proof of delivery and they sent me a picture of a random door that wasn’t mine, their communication via email is very slow and it’s now the 31st of January I’m £45 down, and my partner still has no Xmas present. I’ve asked for a refund 3 times but they keep saying it was delivered to the right area and it wasn’t, absolutely shocking customer service. Wouldn’t recommend.
7 december 2023
Review zonder uitnodiging
Soooo funny, we love the rug
We got this for our son and daughter-in-law, and it was so perfect, they laughed so hard when they received it in the mail today the picture was a great quality on the rug
16 januari 2024
Review zonder uitnodiging
Antwoord van Noblepawtrait
Hi Tammy, thank you so much for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)
Very disappointed
Very disappointed. Package has been arriving/departing USPS partner in Jamaica, Queens since 12/06/23. (15 times to be exact). Customer service told me twice they sent it, and is in customs. But did not offer to look into it any further. Very very disappointed . UPDATE- My package is due to be delivered today. As frustrating as the shipping process was Noblepawtrait was responsive to all of my emails, which meant something to me.
1 januari 2024
Review zonder uitnodiging
Antwoord van Noblepawtrait
Hi David, thank you for reaching out to us.
We always hope the customer can receive the package as soon as possible, unfortunately, during the shipping timeline, we might not be able to control the shipping process. The package may not arrive exactly on your expectation date but we will ensure it arrives within the time frame. Please kindly understand.
In case you still not receive the package, please contact our support team via email, support@noblepawtrait.com so we can support for your issue.
Quality for £50 is very poor.
Quality for £50 is very poor.
Arrived two weeks late and missed Christmas completely. Customer service is non-existent. No reply to anything sent.
2 januari 2024
Review zonder uitnodiging
Antwoord van Noblepawtrait
Hi Abigail, thank you for reaching out to us. Our product will take time for production since it's a custom product. Regarding the time frame, the item will take 7-10 business days for production and 1-2 weeks (not including weekend days) for shipping.
We always hope the customer can receive the package as soon as possible, unfortunately, during the shipping timeline, we might not be able to control the shipping process. The package may not arrive exactly on your expectation date but we ensure it arrives within the time frame. Please kindly understand.
In case you do not receive the package, please don't worry, we will process a refund for you.
Very slow
I still haven’t received my order. According to the tracking, it’s been sitting in Las Vegas for two weeks waiting for USPS to pick it up.
Update: My order was/is lost in transit. The company gave me a full refund.
2 december 2023
Antwoord van Noblepawtrait
Hi Kim, thank you for reaching out to us. We always hope the customer can receive the package as soon as possible, unfortunately, during the shipping timeline, we might not be able to control the shipping process. Please understand.
In case you do not receive the package, please contact to our support team at our email, support@noblepawtrait.com so we can support for your issue.
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