Unfortunally I only received a partial delivery on a Friday, due to issues with the courier company. Damian and Magda, were not prepared for me to spend the weekend with any bed to slee... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A pleasure to purchase a quality bed from them. The communication is super friendly and fast in response. The bed frame is just as described with great value.
Bedrijf heeft geantwoord
What an absolute pleasure to be a customer and buy a bed from this company. I couldn’t recommend them or compliment them enough. Magda and Damian have been extremely kind and helpful from start to f... Toon meer
Bedrijf heeft geantwoord
We've had a Nodax bed for over 5 years and it is still in excellent condition. We recently moved house and unfortunately lost two of the bed's supporting legs during the move. We contacted Nodax to as... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.
Contactgegevens
Cornfields Barn 1, Sibleys Lane, CM6 2NU, Thaxted, Verenigd Koninkrijk
- 07926223398
- sales@nodax.co.uk
- nodax.co.uk
4,9
Uitstekend
323 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
OUTSTANDING CUSTOMER SERVICE
Unfortunally I only received a partial delivery on a Friday, due to issues with the courier company.
Damian and Magda, were not prepared for me to spend the weekend with any bed to sleep on.
This family business went over and beyond to correct an error that was not even their fault. Damian drove from their warehouse in north-west Essex to south Wales and personally delivered this missing items. Not only that, he stayed and assembled all the furniture.
Yes we all make mistakes, we are human. The difference is how you resolve those mistakes. I no longer think of the disappointment of the partial delivery. What I do remember is how this small family business put a customer at the heart of everythig.
The quality is amazing, I just wish they did lounge furniture aswell.
If you are looking to get new bedroom furniture I highly recommend Nodax. Yes there was issues with the original delivery, but its the way that delivery issue was resolved is my impression of Nodax.
Damien and Magda you should be proud, I wish you all the best with you business thank you.
4 juli 2026
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Thank you so much for your incredible review. We honestly don't have the words to express how much it means to us.
We are truly sorry again for the inconvenience caused by the courier. Although it was outside our control we always feel responsible for making sure our customers receive the service they deserve. We love what we do and nothing makes us happier than knowing our customers are happy in the end.
Thank you for your patience, your understanding and for recognising the effort we made to put things right. Your kind words and recommendation mean the world to us as a small family business and they have truly made our day.
If you ever need anything from us in the future, please don't hesitate to get in touch. We will always be happy to help.
Thank you again and we wish you all the very best.
Good experience
A pleasure to purchase a quality bed from them. The communication is super friendly and fast in response. The bed frame is just as described with great value.
30 juni 2026
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Thank you so much for your lovely review! We're really happy to hear that you had a good experience with us. It's wonderful to know you were pleased with our communication and that the bed frame met your expectations. We truly appreciate your support and hope you enjoy your new bed for many years to come. Thank you for choosing us!
I bought a bed&underbed drawers from…
I bought a bed&underbed drawers from Nodax.The ordering,delivery&communication was easy and first class.All items very well packed and easy to assemble .I highly recommend Nodax for quality beds made to last.
23 februari 2026
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Thank you for your fantastic review and for taking the time to share your experience. We’re so pleased to hear that you were happy with the ordering process, delivery, and communication, and that your bed and underbed drawers were well packed and easy to assemble. It’s wonderful to know you’re happy with the quality and durability of your purchase. Thank you for recommending us. We truly appreciate your support.
The bed and side tables I purchased are…
The bed and side tables I purchased are fantastic quality and look very smart. Nodax were let down by the delivery company, so went the extra mile to make it right which I really appreciate. I would buy from them again and recommend to anyone
26 november 2025
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Thank you so much for your kind review. We’re delighted to hear that you’re pleased with the quality of your bed and side tables, and that they look just as you’d hoped.
Customer satisfaction is very important to us, so we’re glad we were able to put things right for you.
Thank you again for your support, recommendation, and trust in Nodax. We’d be delighted to welcome you back again in the future.
I wish there were more stars available
I wish there were more stars available, particularly for the customer service, which was incredible. Magda and Damian went above and beyond expectations to get this bed to me on an aggressive schedule, and make sure that it was delivered and assembled to perfection. The bed is gorgeous, a lovely design and the wine colour is everything that I’d hoped for. I can’t recommend this company highly enough, a wonderful experience from start to finish.
28 augustus 2025
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Thank you so much for your incredibly kind words. We’re absolutely delighted to hear how happy you are with your new bed and the overall experience.
Magda and Damian will be especially pleased to know their efforts made such a positive impact. We’re very proud of the care and dedication they bring to every order. It’s wonderful to hear that everything from the delivery timeline to the final assembly met your expectations.
We’re also thrilled that you love the design and colour. The wine finish really is something special and it’s great to know it was exactly what you had hoped for.
Your recommendation truly means a lot to us. Thank you again for choosing us and we hope you enjoy your beautiful new bed for many years to come.
I love my Dala Natural Untreated wood bed
What an absolute pleasure to be a customer and buy a bed from this company. I couldn’t recommend them or compliment them enough. Magda and Damian have been extremely kind and helpful from start to finish, very kind, honest and caring people. The bed is beautiful, solid wood, very good quality made to last forever bed. It took less than 20 minutes to put it together . I am super pleased to be the proud owner of it and to be able to support an independent company. Thankyou so much from a very happy customer.
My bedroom smells of calming pinewood and I have slept like a log every night since I got it.
25 maart 2026
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Thank you so much for your incredibly kind words. This truly means so much to us.
We’re absolutely delighted to hear how happy you are with your bed and your whole experience with us. It’s so lovely to know that Magda and Damian were able to help make everything smooth from start to finish and we’ll be sure to pass on your beautiful comments to them.
Hearing that you’re enjoying the quality, the pinewood scent, and such restful sleep honestly makes our day. Thank you so much for your support. It really means the world to us as an independent company.
Wishing you many happy and comfortable nights in your new bed 😊
We already have a single version
We already have a single version of this bed . It is easy to assemble and very sturdy. The bed was delivered on the day specified.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Thanks so much for your feedback! We’re so happy to have you back. It’s great to hear your bed was easy to assemble, sturdy, and delivered right on time. Wishing you many cozy nights ahead!
The company kept in contact fore…
The company kept in contact before delivering and the bed itself is made of very strong sturdy wood, it will last many years unlike lots of other products on the market 😀
20 januari 2026
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Thank you so much for your lovely review! We’re really pleased to hear that you felt well looked after throughout the process and that you’re happy with the quality of your bed.
Using strong, solid wood that’s built to last is very important to us, so it’s great to know that this stood out for you. We truly appreciate your feedback and hope you enjoy your new bed for many years to come!
Amazing amazing bed
Amazing amazing bed! Great color and very solid. Completely silent. Don’t waste money on overpriced, low-quality beds, this is a fantastic purchase. I thought a lot about beds, and I’m very happy with my decision. The customer service is also excellent, lovely people!
5 januari 2026
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Dear Beyza, Thank you so much for your amazing review! We’re absolutely delighted to hear how much you’re loving your new bed — from the colour and solid build to the fact it’s completely silent.
It’s brilliant to know that after putting so much thought into your decision, Nodax was the right choice for you. Your recommendation and kind words about our customer service truly mean a lot to the whole team.
Wishing you many years of great sleep — and thank you again for choosing Nodax!
Outstanding experience and exceptional…
Outstanding experience and exceptional service .Highly recommended !
I usually rely on customer reviews before buying anything ,and Nodax proved why it deserves such high ratings .
The product quality is excellent and durable as promised. But what impressed me was the outstanding customer service and the best part was Magda .While placing the request i was not even sure that the product would be delivered before Christmas, but team Nodax and Mr Magda made it possible. My furniture was delivered within 24 hours and the fitting was competed on the same day .
Genuine dedication, outstanding service and exceptional commitment-highly commendable
20 december 2025
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Dear Vimal,
Thank you so much for taking the time to leave such a wonderful review.
We’re truly delighted to hear that your experience with Nodax met your expectations. Your kind words about the quality of our furniture and its durability mean a great deal to us, as we take real pride in what we create.
We’re especially grateful for your recognition of our customer service, and Magda will be absolutely thrilled to hear your feedback.
Thank you again for your trust, recommendation, and support. We look forward to welcoming you back to Nodax in the future.
Kind Regards
Julia
Nodax Ltd
Beautiful bed from a lovely family company
Firstly, this is a small British company selling exactly what I was looking for i.e a self-assembly natural pine bed at an affordable price. The bed itself certainly hasn't disappointed, sturdy and well made it came with all the required fixings (none missing!) plus a wonderful little ratchet 'screwdriver' (for hex head screws) in case you don't own a socket set yourself. The assembly was really straightforward (although the diagrams could perhaps have been a little clearer and more detailed) with cleverly designed fastenings and took two of us less than an hour from start to finish.
Secondly, customer service regarding the (free) delivery was excellent, I was able to specify a preferred day and everything arrived within the time slot in two manageable boxes.
I'm delighted with my purchase and would certainly recommend this lovely company to anyone.
9 oktober 2025
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Thank you very much for your kind review. We’re delighted to hear you’re happy with the bed and that you found it sturdy, well-made, and straightforward to assemble. We’re also pleased that the delivery and customer service went smoothly. Thank you for your recommendation and for supporting our small family business – it’s greatly appreciated.
Kind Regards
Julia
Nodax UK Ltd
I have a great experience with this…
I have a great experience with this company. They delivered custom built product earlier then expected and bedframe looks lovely.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Dear Cemil,
Thank you for your lovely feedback! We’re delighted you love your custom bed frame and that it arrived ahead of schedule. Enjoy your new bed!
Kind Regards
Julia
Nodax UK Ltd
Excelent
Bought the Sirius bed. It’s a really strong bed. As a wavy person myself, I needed a strong bed for good support. With a good mattress this is the perfect bed combination and it is the only bed frame that they have that has a life guaranty. It is worth every penny.
Great customer service all the way and you can tell how proud Nodax company is of their products. As they should.
Thank you
12 november 2025
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Dear Vania,
Thank you for your amazing feedback! We're so glad to hear you’re loving your Sirius bed and that it’s giving you the sturdy support you were looking for. It’s wonderful to know our lifetime guarantee and service made a difference. We take great pride in our products, and it means a lot to have that noticed.
Kind Regards
Julia
Nodax UK Ltd
Very helpful staff
Very helpful staff. Open communication from start to finish.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Dear Melvina,
Thank you so much for your feedback! We’re delighted to hear that our staff were helpful and that you were kept well informed from start to finish. It’s wonderful to know the service met your expectations.
Kind regards
Julia
Nodax UK Ltd
Very good
Bed delivered promptly (in fact a day early). Not difficult to build but do need to pay attention to construction of the head board. Everything aligned perfectly and solid when once completed. Recommended.
15 oktober 2025
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Dear Ainsley,
Thanks for your lovely feedback! We’re so pleased your bed arrived early and that you found it easy to build. Enjoy your new bed!
Kind regards
Julia
Nodax UK Ltd
The customer service was excellent with…
The customer service was excellent with this company. I wasn't sure of the measurements but Damian really helped me achieve the right size. I couldn't be happier with the slats because they are of great quality and fit perfectly. They were delivered personally and with care. I highly recommend the company as it was a pleasure shopping with them.
21 augustus 2025
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Dear Tara,
We’re so pleased to hear about your positive experience with us. It’s great that Damian could assist you in finding the right size and that the slats met your expectations in both quality and fit. Delivering with care is something we value highly, and we’re glad it showed. Thank you for recommending us - it means a lot!
Kind regards
Julia
Nodax UK Ltd
Sturdy Wooden Bed Frame with Exceptional Support from Magda
I ordered the Nodax Small Double Bed Frame through Amazon Marketplace, and although there was an issue with the courier, Magda went above and beyond to resolve the situation. She was incredibly responsive and proactive, taking matters into her own hands to arrange for an alternative driver to deliver the bed frame just in time—right before I had to move out of my old place.
I had expressed my concern to her that if the bed didn’t arrive on time, I would have no bed to sleep on, and she made sure to get it to me promptly. When the package arrived, I assembled the bed frame myself (I’m a female in my late 30s) and found the process to be straightforward and easy to follow. The bed is extremely sturdy and well-made.
I opted for a wooden frame because I prefer to avoid metal due to concerns about EMF conduction, and I’m really happy with my choice.
Overall, I highly recommend both the bed frame and the excellent customer service. The product is fantastic, and the proactive service from Magda truly made all the difference.
5 september 2025
Review zonder uitnodiging
Antwoord van Nodax UK Ltd
Dear Vee,
Thank you so much for your thoughtful and detailed review. We’re delighted to hear that you’re enjoying your new Nodax Small Double Bed Frame and that the assembly process was smooth for you.
We truly appreciate your kind words about Magda’s support. She takes great pride in ensuring customers are well taken care of, and it’s wonderful to know her efforts made such a positive difference during your move.
Your recommendation means a lot to us, and we’re so glad you’re satisfied with both the product and the service.
Wishing you many comfortable nights in your new bed, and please don’t hesitate to reach out if we can assist you again in the future.
Kind regards,
Nikola
Nodax UK Ltd
Great customer care
Nice quality bed delivered on the day requested, well packaged and very easy to assemble.
Would have given five stars but one of the side panels arrived split. However, a new panel was arranged within two days to replace the broken one. Nodax were excellent in dealing with the issue.
15 augustus 2025
Antwoord van Nodax UK Ltd
Thank you for your review. We are glad it was a positive experience in the end, and happy we were able to sort out the issue quickly and to your satisfaction. Enjoy your new bed!
Problems with delivery driver
It would have been 5 stars but you delivery driver said he wasnt allowed to bring the packages across my doorstop.
29 juli 2025
Antwoord van Nodax UK Ltd
Dear Mrs Maitland,
Thank you for your feedback, and we're glad to hear you were otherwise happy with your order.
Regarding the delivery issue — we completely understand your frustration. We use DX Delivery as our delivery partner, and once the item is with them, the delivery process is managed by their own policies and drivers. The restriction about crossing the doorstep is part of their delivery protocol, not ours.
We recommend leaving a review directly with DX Delivery to make them aware of the issue.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Nikola
Stylish design.
I’ve been wanting to buy this bed for a few years. I love it! I love the stylish design and colour and quality of the wood. The assembly instructions were clear and easy to follow. Customer service is really accessible and helpful. Very happy with my purchase.
17 juli 2025
Antwoord van Nodax UK Ltd
Dear Teresa,
Thank you so much for your lovely review! We're so glad to hear the bed was worth the wait and that you’re loving the design, colour, and quality.
It’s great to know the assembly went smoothly and that our customer service team could support you.
We really appreciate your kind words and are thrilled you're happy with your purchase!
Kind regards,
Julia
Nodax UK Ltd
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.