It takes a long time to get covers and Nolan is not apologizing about it. Don’t count on any discount. 50% off does not exist. “List price” is always discounted. Sell price is never discounted. Pric... Toon meer
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I ordered cushion covers for 2 sofas. The fabric is soft and easy to put on and looks so much better than the sheet throws I was using. The email communication re updates was frequent and helpful. Whe... Toon meer
Bedrijf heeft geantwoord
Great product! I have four dogs that take up most of my sectional! These covers have saved my couch from scratches and stains! Customer service was superior! Camille guided me in my repurchase and... Toon meer
Bedrijf heeft geantwoord
I did not expect that they will replace my chaise cover at no cost. Super happy with my purchase and will definitely purchase again soon because I received a lot of good compliments from my sofa cover... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Nolan Interior is a bootstrapped e-commerce company revolutionizing the market for sofa covers. We designed our covers to empower families to embrace life's messiness while maintaining a comfortable, safe, and beautiful home. They are easy to install, machine washable, offering an affordable, stylish and convenient solution for families, pet owners, and busy individuals. We're a small, entrepreneurial team with big ambitions committed to create and provide products that make homes safer and your everyday lives easier. It’s an exciting time here at Nolan Interior.
Contactgegevens
Verenigde Staten
- nolaninterior.com
4,5
Uitstekend
232 reviews
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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It takes a long time to get covers and…
It takes a long time to get covers and Nolan is not apologizing about it.
Don’t count on any discount. 50% off does not exist. “List price” is always discounted. Sell price is never discounted. Price advertising is very misleading
1 april 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Hi Dave. Thank you for sharing your feedback. We’d like to help clarify a few things, as there seems to be some confusion.
Upon checking our records, our team assisted you on March 9, 2026. At that time, an order draft was created and sent to your email address for payment. However, we did not receive payment for that invoice, which means the order was never completed or processed. To proceed, the invoice would need to be paid, after which you would receive an order confirmation via email.
We also haven’t received any response from you since our team last reached out, so it’s possible there may have been a misunderstanding. This is also the reason you have not received any recent order — while it may seem like a delay, the purchase was not completed.
Regarding the discount, we’d like to clarify that our promotions are advertised as “up to 50% off,” not 50% off all items. Discounts vary depending on the product, and we always recommend checking the details of each promotion carefully.
If you still need assistance, we’d be more than happy to help. Please feel free to reply to our email anytime.
The best quality sofa covers
The best quality sofa covers. They have the best customer support. I emailed them with my query and got reply within an hour. They have been helpful in every way possible. Really pleased.
13 april 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Thank you so much for your amazing review! ⭐️ We’re thrilled to hear that you love the quality of the sofa covers and had a great experience with our customer support. It means a lot to us that we could assist you quickly and make things easy for you. We truly appreciate your support and are so glad you’re pleased! 😊
- Nolan Interior
Great product !Great customer service!
At first, I was hesitant to address my concern via email, but to my surprise, customer service responded promptly and handled everything to my satisfaction.
6 april 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Hi Norine 😊
Thank you so much for your wonderful feedback!
We’re so glad to hear you love the product and had a great experience with our customer service 💛 It means a lot that we could exceed your expectations and address your concern quickly and to your satisfaction.
We truly appreciate your support!
Warm regards,
Nolan Interior Team
Very happy with Nolan interiors
Very happy with Nolan interiors. Excellent, high quality couch covers. Quick response from customer service. It’s a company that actually cares about its customers
9 april 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Hi Rebecca 😊
Thank you so much for your kind words!
We’re thrilled to hear how happy you are with your Nolan Interior covers and that you’re loving the quality. It also means a lot to know our customer service team was able to respond quickly and make your experience a great one 💛
We truly care about our customers, so your feedback means everything to us!
Warm regards,
Nolan Interior Team
Product and Service
The seat covers are the best I have ever found . The customer service team is awesome.
8 april 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Hi Sandy 😊
Thank you so much for your amazing review! ⭐
We’re thrilled to hear that you love the seat covers and that they’re the best you’ve found—that truly means a lot to us ❤️ It’s also wonderful to know our customer service team made a great impression!
We really appreciate your support and are so glad we could meet your expectations 🙌
Warm regards,
Nolan Interior Team
Antwoord van nolaninterior.com
Thank you so much for your kind words! 😊 We’re thrilled to hear that you found our team helpful and communication easy. We truly appreciate your support and look forward to assisting you again in the future!
Great product
Great product! I have four dogs that take up most of my sectional! These covers have saved my couch from scratches and stains!
Customer service was superior!
Camille guided me in my repurchase and return with ease!
3 april 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Thank you so much for your wonderful feedback! ⭐😊 We’re thrilled to hear that the covers are helping protect your sectional from scratches and stains. Camille and our team are always here to make returns and repurchases as easy as possible, and we’re so glad you had a smooth experience. It means so much to us to know our products are making a real difference for you! We truly appreciate your kind words and your support! ❤️
Excellent customer service
I ordered cushion covers for 2 sofas. The fabric is soft and easy to put on and looks so much better than the sheet throws I was using. The email communication re updates was frequent and helpful. When my covers arrived, I was concerned to find only seat back covers. Fearing an error, I reached out and immediately Camille responded saying seats and backs had shipped separately. I am impressed with the speed of information and help. Would absolutely order again!
31 maart 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Thank you so much for your fantastic feedback! ✅ We’re thrilled that you love the soft fabric and how great your covers look compared to sheet throws. Camille and our team are always here to provide quick and helpful support, and we’re so glad the updates and guidance gave you peace of mind. We truly appreciate your kind words and can’t wait to assist you again with future orders! ✨
Great customer service
I placed an order an hour later I realized they were the wrong covers message customer service about 9:30 PM and I had a credit to my account within seconds. Then ordered the correct covers and very happy with my purchase.
1 april 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Thank you so much for sharing your experience! ✨ We’re thrilled that our team could help so quickly, even late at night, and get your credit processed within seconds. We’re so glad you were able to order the correct covers and that you’re happy with your purchase. Your kind words mean a lot to us! ❤️
Great Customer servive
Great Customer servive, strong communication>
1 april 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Thank you so much for your feedback! 😊 We’re thrilled to hear you appreciated our customer service and communication. Our team always strives to provide quick and helpful support, and we truly value your kind words!
Excellent material and fit
Excellent material and fit. The customer service were outstanding in responding fast to my request and they went the extra mile to help me get exchange fir the colour
31 maart 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the material and fit of your covers 😍. Our team always strives to go the extra mile, and we’re glad we could assist with your color exchange. We truly appreciate your support and look forward to helping you again in the future!
Perfect fit!
I did not expect that they will replace my chaise cover at no cost. Super happy with my purchase and will definitely purchase again soon because I received a lot of good compliments from my sofa covers.Highly recommended.👍🏼
4 maart 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Thank you so much for your wonderful feedback! ✨
We’re thrilled to hear that you’re loving the perfect fit and that the replacement chaise cover exceeded your expectations. It’s great to know you’re happy with your purchase, and even better that you’ve been getting so many compliments on your sofa covers!
Your recommendation truly means a lot to us. We can’t wait to serve you again soon. Thanks for your support! 🙌
6 star customer service
Following my purchase, I was sent an email to ensure I was happy with my purchase.
I replied about one aspect I was not expecting and received an instant reply.
I was asked for some pictures and how many were affected and they offered to send a new set right away.
I can honestly say, the customer experience is second to none. I have not experienced customer service like this for a very long time. If I could give 6 stars I would.
I would and will be buying from this company again.
30 maart 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Thank you so much for your incredible feedback! 🌟
We’re absolutely thrilled to hear that you had such a positive experience with our customer service. It means a lot to us that our follow-up and support made a difference, and we’re glad we could resolve everything quickly for you.
Your kind words about our team and your “6-star” rating truly mean the world to us. This is exactly the experience we strive to provide every customer.
We really appreciate your support and look forward to serving you again in the future! 😊
Antwoord van nolaninterior.com
Thanks so much for your kind words! 😊
We’re thrilled to hear you had a great experience with our customer service. It truly means a lot to us, as we always strive to provide the best support possible.
If you ever need anything, we’re always here to help. Thanks again for your support!
AVOID
I’ve ordered from them before, and even though they’re expensive for what you get, they work. But I am extremely wary after my recent experience. Product is not here and tracking has stalled, customer service has been of NO help. It was an expensive order and they have been completely unhelpful. Ship time was a month, which is beyond frustrating. I’ve tried to explain I ordered a month out for houseguests and they literally do not care and will not help.
Edited to add- again, it’s not my second order. It’s probably my 5th, at least 4th. And last. The covers are fine, but I tried a different texture and they cost a lot more than the ones we’ve ordered in the past….which I see on Amazon now for a fraction of the price.
Why on earth a domestic package would take a month to get to Oahu is beyond me. I can’t fathom what rate they use. The response below is ineffective…telling someone to track a package that hasn’t updated in a week isn’t helpful.
22 maart 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Hi Holland,
We understand how frustrating delays can be, especially when you were waiting for an important occasion 😔. Our team has been actively assisting you via email and providing updates throughout the process.
By the way, your order was delivered just one day after this review was posted ✅. We hope you’ve received and are enjoying the covers! We realize waiting for a shipment to Hawaii can be challenging, and while we did our best to keep you updated, we really appreciate your patience.
We’re confident you’ll be happy with the covers themselves, especially as this is your second order with us.
We’re always here to help if you need anything else.
Delayed delivery & colour did not match expectations
I should’ve known better than to order something I saw advertised on Instagram. Delivery took weeks as it was from the US, which wasn’t stated on the website which appeared to be a UK company. I ordered charcoal grey and the covers delivered were a light grey and they had a pattern on which wasn’t shown on any of the pictures I saw. Unable to return as they’re based in the US
15 februari 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
We’re sorry to hear you’re unhappy, but we do need to clarify several important points regarding your order.
First, your order was shipped on February 22, 2026, and delivered on March 3, 2026, which is 7 business days in transit (excluding weekends) 📦. This is well within a normal international delivery timeframe and not “weeks” as stated.
Second, we are a US-based company, and we are fully transparent about this. Our website clearly lists our business details and location. We do not present ourselves as a UK company, and we’re not sure where that impression came from. This is something that could have been easily verified prior to placing your order.
Regarding the product itself, we also want to clarify:
We do not offer a color called “light grey.”
You specifically ordered charcoal grey in our Classic collection, which does include a visible pattern.
The pattern is clearly shown in the product photos on the website.
It seems there may have been a misunderstanding, possibly with our Miracle collection, which offers a different (non-patterned) style—but that is not the item that was purchased in your order.
Lastly, we did not receive any prior message from you regarding concerns about the color or design. We’re always happy to help and clarify before or after purchase, but we need customers to reach out so we can assist.
We always aim to be as transparent and accurate as possible, and in this case, the item delivered matches exactly what was ordered.
Would NOT recommend!
I purchased the upgraded Magic Covers expecting them to be durable for everyday use, but they started snagging in under a year.
Customer service pointed to their policy and wouldn’t offer a replacement or meaningful resolution—just a small discount toward buying more.
For a premium product marketed around durability, this was really disappointing. Sharing in case others are expecting long-term performance like I was. The customer service rep was super unhelpful. Expensive covers for very low performance. Would not recommend.
Editing my review based on their response - I mentioned long term performance, which is what is expected. The lack of ownership and accountability from this company is very poor. I received a notification saying they flagged the review did not belong to them (not that it was unfair, it specifically said it did not belong to the company), then they replied. Check out their reviews on BBB! Wish I had.
20 maart 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Hello!
We’re sorry to hear you’re disappointed and truly appreciate you sharing your feedback. Your covers were used for over a year of long-term, everyday use, and the wear you’ve described is consistent with that. While we stand by the durability of our products, all fabrics naturally show signs of wear over time.
Even though our policy doesn’t cover replacements after long-term use, we offered a goodwill discount as a courtesy, which we hope you can recognize and appreciate. We have thousands of customers who’ve used our products for over a year and remain very happy with the quality, so handling and usage can make a real difference. We just hope what happened to your items is not due to any fault of ours, but rather everyday usage and handling inside your home, which we cannot see or control. We also hope you respect our policy to be fair to everyone who understands it.
We flagged your review because it appeared unfair, focusing solely on not receiving the refund or replacement you were hoping for, despite our team’s efforts to assist and provide support. While we understand this may not have been the outcome you wanted, we hope you can appreciate the goodwill offered and still enjoy the covers for the time they last.
Excelent quality and texture
Excelent quality and texture. Great customer service, empathetic, quick and helpful.
Cover measurements are accurate and matched what I had measured at home.
21 maart 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Thank you so much for sharing your experience with us! 😊 We’re thrilled to hear you loved the quality, texture, and found our customer service helpful and responsive. It means a lot that the measurements matched perfectly for you as well! 💛
Great product and wonderful customer…
Great product and wonderful customer service!
18 maart 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Thank you so much for your kind words! 🌟 We’re thrilled to hear you love the product and had a great experience with our customer service. It truly means a lot to us! 🙌
Prodotto non conforme alla descrizione…
Prodotto non conforme alla descrizione e alle foto.
La qualità è scarsa visto il costo elevato, ho speso più di 150 euro + le spese della consegna di circa 19 euro e il prodotto è quello di un negozio di cinesi. Non ricomprerò.
18 maart 2026
Review zonder uitnodiging
Antwoord van nolaninterior.com
Hi there,
Thank you for your feedback. However, it seems that you may be referring to a different company.
We’d like to clarify that we do not charge shipping fees for orders over $100. In fact, we offer free shipping on all orders above this amount, including those shipped to Italy and other international locations. Since you mentioned your order was over €150, there should not have been any additional shipping cost charged.
Given this discrepancy, we kindly recommend reaching out to the company you made the purchase from so they can properly assist you with your concern.
If you believe this message was intended for us or need any help verifying your order, please don’t hesitate to contact us—we’re always happy to assist. Email us at support@nolaninterior.com.
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