Nookempor Reviews 9

Do not use this site!! I am being charged for a membership that I did not use and canceled immediately. I was charged and to add salt to the wound they took the amount they charged me and made it a credit to my account so I could purchase something.

When I question the charge via online chat I was told: Membership cancellations are processed based on your subscription period and billing cycle. The cancellation date you received in your confirmation email reflects the end of your current paid period, as per our program terms. This ensures you receive access to membership benefits for the time already paid. There will be no further charges after this period ends
05:30 PM
Ther will no further charges billed to you during this period. I sincerely apologize for any inconvenience this may have caused and truly appreciate your patience and understanding.

Why am I being charged for 14 day cancelation when I canceled immediately?

This is what was emailed to me when I canceled the membership:

Hello Andy,

I am writing to you personally from the Escalation Team to discuss your case, which has been assigned to me for final review.
After carefully reviewing everything, I have approved crediting the charged amount back to the same account you used for your purchase. This is an exception made specifically for your situation, as I wanted to ensure you are completely satisfied with the resolution.
In addition to the compensation, we will also provide you with a €30 complimentary voucher to use on our website, should you wish to give us another opportunity in the future. This is a goodwill gesture to thank you for your patience and understanding.

To finalize your case in our database and mark it as resolved, I kindly ask you to share your feedback about your experience with me through a short review on Trustpilot. Your feedback not only helps me properly close your case, but also shows other customers they can trust us when they need help.

Avoid anything that has to do with Nookempor.com

Me quedo satisfecha por la solucion de mi problema, muy rápido y cordial, solo estoy en espera de mi reembolso 🙏

Emily me soluciono el problema, gracias

La verdad no sé cómo calificar mi experiencia ya que yo me metí aquí porque vi un anuncio de un sofá que podías comprar en línea le di clic y me apareció hasta de qué color lo escogía y todo y resulta que fue una tarjeta de membresía ya cuando quise consultar cómo iba mi pedido me dijeron que solo era una tarjeta que tenía 25 créditos ya que ellos no manejaban ese tipo de cosas

Cuando me entregan mi reembolso

I was charged for two memberships was not told i was even being charged for one when I went in on site to do online chat started chatting with someone about the charges and all of sudden they vanished I did however got an email saying they would reimburse my credit card for the two charges of the two memberships of 53.74 each as long as I wrote this review bit if I dint do it that this wouldn't be done now it will be done in 2 to 7 business days let's see if this happens

Buenos dias! Recibí buena atención por parte del equipo,siempre estuvieron atentos de mis necesidades. Muchas gracias!