NOOSH Decor Reviews 128

Complete crap lights, no reply from a refund request, WARNING DON'T BUY FROM HERE

My name is Shunit and I have been ordering online for years, I have never come across a company like you, I purchased all the lighting for my home from NOOSH.
In my entire life I have never received such service as the staff gave me. I highly recommend the NOOSH decor, in terms of availability, service and professional !!!!!

Again, I have never experienced such a high level of service in all respects!

el tiempo de entrega es de meses
llega maltratada, no aceptan devoluciones. te dicen que mandan piezas y bonifican el 20%.
Lo cual es mentira, ya llevo dos meses, y ninguno de las dos cosas.

he comprado 9 lámparas.

usan Mexpost y es muy tardado

*BEWARE* DO NOT USE THIS COMPANY! They shipped from China item was totally different from the one advertised and the quality was far below the expected standards for the cost of the item ordered. advertised black fitting and got brass in a totally different design. Got messed around for nearly 6 months before threatening with legal action for a refund and then still had to pay for return postage to Holland which was £60 from UK for an item that was wrongly sent by them.
# Update: keep all communication as they will try to dispute that your review is not genuine!!
Order no: NOOSH14180

Pendants exactly as advertised and very pleased with them both.

Items have not arrived yet. Ordered on 5/29 and still showing as in-transit on 6/19.

Trying to return an item as damaged and it has been sitting in customs for weeks as they will not pick it up. I will be contacting my credit card company and filing a fraud inquiry.

Found this website by chance and love the deals. Got pendant lights and pillows.

Product was not what i expected, sent back and never received my refund

always anser and you will send what i need , great customer service

Ordered a wall clock and pillows. Clock looks great, but had a tiny scratch. Still happy overall.

Found perfect lights for my living room! Great quality and got a cute throw pillow too. Highly recommended!

My light was shipped quickly! It was easy to install!

Everything was amazing and showed up before expected. However, I didn’t receive the second fixture and it’s been about a month and usps is still saying it is still awaiting package:)

Unreliable site. Much worse quality than the prices and the photos suggested, fake tracking sites, 2 month late arrival, ridiculous refund policy. Dont order from this site!!! And dont let you mislead…

No CSA, ULC or any kind of certification

Mala calidad y llego quebrados y no me dieron solución

Order was made over 3 months ago and I had been informed on many occasions that it was on the way and had been reshipped
I still have not received the goods

The first experience with the company was quite good - we were interested in a lamp and had a question about the color. The answer came quickly and helped us decide. So we bought the lamp and believed the company when they wrote, that most of their products will be delivered in 9 to 11 days.
Some days later we were informed, that the lamp is on it‘s way to us and we received a mail with a tracking code from an Italian delivery company. We were a bit surprised, that a Dutch company used an Italian deliverer - but didn‘t think about it. So far, so good.
Some days later when checking the delivery status, there was no improvement.
When asking about this per mail, we received a different tracking number - showing us, that the lamp was on it‘s way from china to our place. We weren‘t informed about this before by the company. The customer service from that point on was not very helpful. The lamp arrived much later than announced and we had to pay over 200€ for taxes. I am well aware, that I have to pay taxes when receiving a delivery from China or the US - but the information wasn‘t given. The company wasn‘t accommodating.
When the lamp arrived (two parcels arrived separated by two weeks), all the instructions were in Chinese and part of the screws did not fit.
Overall not a very recommendable experience.