We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

After I received the product I realised it wasn’t suitable for me. Nord Labs Gaming handled it very well. I can’t fault customer service I received. Thank you Dannie for your help.

Beoordeeld met 4 van de 5 sterren

As advertised, the extra weight of having the battery pack does afford a more comfortable experience. The shipping time was not too bad, however better packaging is needed. The box it came in was crus... Toon meer

Beoordeeld met 3 van de 5 sterren

Seemed great when arrived. Although the rear sticky applications have failed do it hangs off the back part. Also the batteries no longer seem to charge inside the remotes so now having to charge the b... Toon meer

Beoordeeld met 1 van de 5 sterren

First headset i bought was great. The second one kept coming loose and sliding off you're head. Simply defective and would not remain in place safely or comfortably. Needless to say they will not Sim... Toon meer

Bedrijfsgegevens

  1. Computers en accessoires winkel

Geschreven door het bedrijf

Since 2018, Nord Labs Gaming has been trusted & reliable as the go-to VR accessory brand.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

278 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 20% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,2

Alle reviews

(278)

12 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Customer service is none existant.

Easy to buy their products not easy when you have been sent the wrong prescription lenses for meta quest 3. 4 days and still no response, from me sending a "message" daily. I totally regret paying this company any money and would advise spending your money with a different 3rd party company.
Customer service is none existant if you have a problem!
Edit: it is now the 11th of june and not a single reply..
Better off buying cheap knock offs from temu

4 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love my headset

I love my headset. I purchased the comfort pack and was even more satisfied. Had a problem a few months ago with my account and customer service was punctual and helpful. I have no complaints only thanks.

24 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

To start I want to say how great the…

To start I want to say how great the service and ease of buying the battery pack was, I know nothing about anything tech related but thankfully the information on each product helped me alot,the delivery was way faster than I expected which when you leave it so close to the birthday is great peace of mind, my son is over the moon with the pack as he can now play as long as he wants with it so not hearing the moans of low battery life is a big plus for me.

20 april 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

As much as I'd love to give a higher…

As much as I'd love to give a higher rating, I can't. Within 4 months of owning my headstrong, the plastic tabs that help tighten it have both broken, making the meta now useless as I can't play it. I have attempted to repair it myself, but nothing seems to hold the tabs.

11 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fully satisfied - long-term review warranted

I purchased the extended battery and comfort strap bundle around December, 2024. My son is incredibly happy with it overall, and is an avid gamer who uses his Quest 2 very often, and the extended battery and comfort strap has enabled him to have hours of play time and maximized enjoyment. So this is great!

We had a small piece break off recently and it has been dealt with incredibly professionally by the NordQuestVR support team. We are very satisfied with their products.

Given we are about 6 months in on this purchase, and the amount of accumulated hours on the gear, I'd say this is considered a long-term review and that the hardware has definitely held up.

30 mei 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I really love the Comfort Strap...BUT.

I really love the Comfort Strap and battery pack for my quest 3. I chose to drop the rating due to the clips that attach to the battery pack. I'm a daily user and in a short amount of time the clips have broken. So now I need to delicately place my VR on my head and then tighten. It doesn't affect my game play but it is rather annoying.

27 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awsome best investment into my meta…

Awsome best investment into my meta quest 3 I hated the battery running out after less then two hours now with the battery pack I now get 5 to 6 hours much better and very comfortable and weight balanced.
I also had a very fast delivery just on one week so I would highly recommend especially if you hate running out of battery half way during a play session.

22 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not purchase from this company

Do not purchase from this company. Products are poor and do not function as intended. I reached out to CS for assistance at time of purchase - no response. I responded directly to "frank" from their mails and it's clear by his response that no one knows what they are doing.

I have contacted them again recently. Now they have a policy where you need to send a video of any issues. Any time I now send an email their mailing system rejects it as spam.

DO NOT PURCHASE FROM THIS COMPANY.

6 mei 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Seemed great when arrived

Seemed great when arrived. Although the rear sticky applications have failed do it hangs off the back part. Also the batteries no longer seem to charge inside the remotes so now having to charge the batteries individually straight into them. It’s good piece of kit but shame about these bits

3 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Without this headset

Without this headset, I would not be able to play for more than 10 minutes. It’s been awesome. I also got the protective bundle, which has been great and I wouldn’t trade it for anything.

2 februari 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer