Northblinds Reviews 

226
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From first contact to completion this company are first rate. I priced other companies but this company was most competitive. The shutters are just perfect, beautifully made and expertly fitted, no me... Toon meer

Beoordeeld met 5 van de 5 sterren

From first point of contact they were great. Very competitive and the blinds are spot on! Fitted to perfection! Great company and great service.😁

Beoordeeld met 5 van de 5 sterren

Well so pleased I went with all the amazing trust pilot reviews , we were not disappointed from start to finish the experience has been second to none. From making the initial call and speaking with... Toon meer

Beoordeeld met 5 van de 5 sterren

Lucas was friendly ,very professional he knew his products well he took time to talk to us and helped us chose the ones which would suit us best very helpful through out the process ,the fitter was c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Jaloezieënwinkel

Geschreven door het bedrijf

We’re Chris and Lucas, and our company is North Blinds. Lucas is your customer service contact 📞 and Chris is all about high-quality installation🧰 Our customers say we make a great team and we agree🎯 We’ve worked with blinds long enough to know what works and what doesn’t. 📍You want a light and airy feel? We can create that. 📍You want a cosy, romantic setting? We can give you the room you’ll want to snuggle up in all night. That’s the difference between a blinds specialist and an online shop. We add value. We don’t charge for visiting you and showing you the (ridiculously large) selection of blinds we offer. Neither do we charge for installation. Basically, we take all the work away from you, and you get your dream room, finished to perfection. Our service doesn’t stop with you saying.. “I love them. Thank you so much for the excellent service.” We offer a two-year warranty on all our blinds as standard. We also provide a lifetime after-care service where we will fix your broken blind for free, you only pay for any parts needed. Does your online shop do that? We think that’s what a great customer experience should look like. Competitive prices, premium quality products and bespoke service. So, what’s stopping you? Our 1️⃣2️⃣3️⃣service is available now: 1️⃣ Message us for a quick quote . 2️⃣ Book your appointment at any time of the day to suit your schedule. 3️⃣ Sit back and let us do our work. Lucas is awaiting your call, and Chris is itching to install your new, perfect blinds.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

226 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,9

Alle reviews

(226)

3 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Had the best service from North Blinds…

Had the best service from North Blinds installing shutters for my living room and bedroom. They look amazing and they provide the best customer service. Highly recommend

26 mei 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you Lucy for your recommendation
It was pleasure to meet you
Warm regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

***** Would highly recommend *****

Extremely happy with this service and our new blinds- which look amazing! And have been fitted to the highest standard. Great range of choices. Good communication, professional, friendly, trustworthy and efficient. Very happy. Would highly recommend.

11 mei 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for your recommendation 👍
It’s was pleasure to work with you

Warm regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

Blinds throughout our house - Came round initially to our house and…

Came round initially to our house and explained different options available really well and measure up. We got an estimate back quickly and the blinds have been fitted within a couple of weeks. Really professional and helpful. Blinds looks great we opted for perfect fit on a few windows and they look good, very modern.

6 mei 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for your review . It was pleasure to do business with you .
Kind regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

Would recommend

Really helpful from start to finish. Friendly and great at answering questions. Did a brilliant job and left everything cleaner than they found it!

6 mei 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for your great review
Kind regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

Superb Team and excellent custom made blinds

What a wonderful team Lucas, Chris and Jack are. I can highly recommend Northblinds.

I had 3 tiny roof windows at my holiday let in Burnsall that needed customised black out blinds made to prevent the early morning summer light coming in for my guests. They did a superb job and they work like a dream.

Excellent communication from beginning to end. Thank you 🤩

17 april 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for your great review 😁
Warm regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

1st class professional service

Just had eight blinds made and fitted by Lucas & Jack from North Blinds, I'm absolutely thrilled with the quality of service, the quality of the blinds and the fitting of them, very professional and friendly. Would highly recommend North Blinds to anybody looking for a perfect service.

26 april 2023
Review zonder uitnodiging
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Antwoord van Northblinds

Thank you for your nice review Linda
It was great pleasure to install your new blinds
Warm regards
Lucas & Jack

Beoordeeld met 5 van de 5 sterren

Thoroughly recommend North Blinds

North Blinds have exceeded my expectations and I'm delighted with everything they've done. They've supplied and fitted roman blinds, innovative blinds for my patio doors and curtains too. Lucas, Jack & Chris have been so professional and efficient, yet friendly and helpful. I thoroughly recommend this company, and have done so already. Fabulous!

25 april 2023
Review zonder uitnodiging
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Antwoord van Northblinds

Thank you Susie for you kind words and recommendations . It’s alway great to work with customers like you 👍
Kind regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

Efficient, knowledgeable, friendly.

Very helpful, knowledgeable, efficient and friendly service.
The quote was undertaken at my house so I could see how the samples would match.
I did not feel pressured or rushed.
The fitting was done easily and with minimum disruption.
I would have no hesitation in recommending Northblinds and will certainly use them again.

25 april 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for your recommendation. It was pleasure to do business with you
Kind regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

Really great all round service

Really great all round service. From the advice and measuring up to the fitting. Very honest, efficient and professional we will definitely use again.

21 april 2023
Review zonder uitnodiging
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Antwoord van Northblinds

Thank you for your nice review 😁
Kind regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

Highly Recommend

Very professional & polite when they came to measure up. Explained the type of blinds we wanted thoroughly.
Fitted them and then explained how to use & clean.

21 april 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for your nice review . It was pleasure to work with you .
Kind regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

Brilliant Blinds

Came out to measure up and quickly fitted me in to have the blinds installed. Helpful staff, brilliant product, very happy.

15 april 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for your kind review
Kind regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

Lucas was friendly ,very professional…

Lucas was friendly ,very professional he knew his products well he took time to talk to us and helped us chose the ones which would suit us best very helpful through out the process ,the fitter was clean and tidied up after himself even brought in door shoes... fitting was seamless no bother at all..... we are very pleased with our experience and would highly recommend this company 😀

15 april 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for your kind review.
It was pleasure to do business with you
Warm regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

Professional from start to finish

Professional from start to finish. Excellent quality and exceptional service.
Would highly recommend.

15 april 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank your for your review
It was pleasure to do business with you 👍
Kind regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

Excellent products and service

Very quick response to initial enquiry. Good selection of blinds to choose from. Very professional staff. Custom blinds fitted in a reasonable time frame. Excellent customer service. Would highly recommend.

6 april 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for your review. It was great to meet you and to install your new blinds.
Kind regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

Would highly recommend Northern Blinds

Would highly recommend Northern Blinds. From the 1st contact to Jack coming to measure and price the job.
The installation team were so professional, courteous and informative.
I would recommend Northern Blinds 100%

4 maart 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you Kath for your kind review. It was pleasure to help you with your blinds
Warm regards
Lucas & Chris
North Blinds

Beoordeeld met 5 van de 5 sterren

Professional and then some

The fact no hard sell given time to think about it, all questions answered while here and after by message. The way they do business was thoroughly explained and no pressure applied once decision was made everything happened exactly as informed then installation again Chris came and was lovely as I am disabled he took care of everything result amazing if you want a first class service by great people look no further this is all that and more. Polite professionals brilliant service.

3 april 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for sharing your positive experience with the service you received. It always great pleasure to work with customers like yourself
Warm regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

The North Blinds team were excellent…

The North Blinds team were excellent from start to finish, suggesting a type of blind for one set of windows that we had not considered. We are so pleased with our new blinds and will be using North Blinds again.

3 april 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for ya your kind review. It was absolute pleasure to do business with you.
Kind regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

What a great local firm!

While Lucas was measuring up at a neighbour’s we asked him to pop in and give us a quote for some kitchen blinds. Fast forward two weeks and we have a couple of lovely venetian blinds and a clever door blind fitted. Faultless service, friendly, great products and competitive pricing add up to a first class package. Will definitely use North Blinds again.

15 maart 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for your great review and for supporting local business.
Kind regards
Lucas & Chris

Beoordeeld met 5 van de 5 sterren

Did a great job on my mother's house

Did a great job on my mother's house. Clear explanation of product range and function, all staff were friendly, professional and polite, and the fitter even demoed how the varying types of blind my dear old mum selected work. (Spoiler, they work GREAT. Extra 90 minutes sleep is appreciated.) Absolutely A+ work all round. Great company, great work, great service altogether.

23 maart 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for your great review 😁 It means a lot to us. Kind regards Lucas & Chris

Beoordeeld met 2 van de 5 sterren

Not the best experience

Firstly the blinds are what we wanted & we are happy with them but that's where it ended.
We had our blinds fitted on a Sat afternoon & received a text 3hrs later requesting final payment. We asked that a full invoice be posted to us as we didn't have a printer. A text was then received stating that his profit margin would be down from £50 to £25 as we had asked for the invoice to be posted? We found this surprising & so decided to have the invoice sent by e mail & would, at our own cost, find somewhere to have it printed off. We didn't think we were being unreasonable asking for an invoice.
When this was received we paid the bill the day after.
A warranty was received by e mail but it was for a Mr H from Threshfield - not us. We made North Blinds aware of the data breach but received no reply.
In all we have been saddened that what started out as a pleasant experience left a nasty taste in the mouth.

11 maart 2023
Review zonder uitnodiging
Logo Northblinds

Antwoord van Northblinds

Thank you for your feedback; we treat all customers' comments very seriously as they help improve our service. We are a family-run business that keeps customers at heart.
We are sorry to hear you feel you didn't have a good experience with us. We are also surprised by your low rating as our advisor visited you for additional consultation to help you choose the right blinds; these consultations were free.

We want to note that all your messages were replied to promptly. Three hours after the installation, we asked if you were happy with the blinds and after receiving a positive confirmation from you, we provided our bank details with no set payment deadline for your convenience.
All our communication and invoices are arranged online to avoid additional costs of resources, which we tried to explain, and we believe that in the current climate, it is understandable. We work hard to ensure our customers are happy and have gone above and beyond with a complimentary consultation, prompt replies and online communication to make the process easier. As you requested, we issued a printed invoice posted via Royal Mail the next day. Please let us know if we could have been more of a service.

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