Norton Finance Reviews 

Overall process was so hassle free and smooth and completed within 4 weeks vey efficient and also offer great advice

Advisor Steve was brilliant very patient with me and my questions
Guided me through the process
Thank you to all

Helpful, complete.

Outstanding service from start to finish!
I can’t recommend Norton Finance highly enough. Paul Wright, Laura Burgar and Amy Bugdol were an absolute pleasure to work with on our loan — knowledgeable, responsive, and consistently professional. Their dedication to meeting our timeline, combined with genuine client care, made the entire process smooth and stress-free. They are a true credit to the company. Thank you for going above and beyond!

Louise, Laura and Jordan at Norton Finance were amazing. They always contacted me when they advised me that they would and the fast progress of my application was down to their diligence and professionalism. I have had a successful outcome and cannot thank them enough. I would definitely recommend anyone to Norton Finance.

Dealt with SB £5000 broker fee (more than 6%) vs £495 lender fee. Be very careful, Left us worse off than ever with a crippling high interest product we cannot get out of.

Dealt with Mr Steve Bacon - made the process easy and stress free. Communication was consistently clear and prompt which is helpful when going through an application like this. Would definitely use Norton Finance again.

Queried about a loan 2 weeks ago had 1 call off callum, said he would get back to me next day never called
Called yesterday was told Lee was looking into it & was waiting for a reply from one more lender.
Called today line engaged for Lee spoke to a lady.
Feel like I've been fobed off with this company
No one gets back to you, you have to chase yourself.
Back to drawing board absoloutey disgusting customer service
Avoid !!!!
Don't bother

I was interested in getting a small loan and hoped that Norton finance would look at my financial position and excellent credit score and refer me to some credible and competitive lenders. I was referred to two. Both of which said that they only lend to people with poor credit scores and would lend to me at 35%! I explained that I could go to any bank and get a better rate than that. They stated that they couldn't compete as they ONLY loan to people with credit problems!

So- do not use Norton Finance- they do not treat you as an individual- they merely take your confidential details and share with companies at random. I also noticed that they seem to take a huge financial cut from referring you. I asked for £15,000- but the amount I would get was £14,000- (due to fees- I assume?).

From the start of the application with Paul Wright who was very knowledgeable, helpful and professional along with his colleague Laura Burgar who kept in touch until completion of property.
I cannot fault their service, this was customer service at its best!!

A really efficient and fast service with excellent support from Steve. He went out of his way to keep us informed of progress and gave really good guidance. The only downside is the size of the fee, but otherwise I’d happily recommend Norton to others looking for a second charge mortgage.

Great service and friendly staff. Completed easily

The consultant (Steve B) who handled our application was beyond amazing. He was supportive and carried us along through out the entire process. Without him honestly the application would have fallen through.He followed up with a third party company who were holding up the application and kept us informed every step of the way. Thank you! Thank you! Thank you!

Steve and Laura kept me updated throughout. Even when we had a delay this was resolved immediately.
Many thanks.

Our experience with Norton Finance was seamless and efficient. We were kept informed throughout the process. Sam really understood what we were looking for and helped massively!

Our experience with Laura Evans, one of the managers at Norton Home Loans, was truly positive. From our initial telephone calls, she demonstrated a commendable level of professionalism combined with patience and friendliness, making the process of discussing our needs, wants, and affordability feel comfortable.

Although the appointments were lengthy, Laura took the time to ensure we understood every aspect of the process, which we greatly appreciated. Additionally, her follow-up through phone calls and emails provided us with valuable reassurance, showing her commitment to excellent customer service. The whole thing was completed in a 2 week window.

Norton Home Loans is fortunate to have Laura as part of their team, as she represents the company well. Overall, we had a very positive experience and couldn’t have asked for better support.

Steve Bacon was my personnel advisor and he was an absolute pleasure to deal with.

I would certainly recommend him and Norton as a company.

Very supportive throughout the whole process. Excellent job. Thanks.

Service has been excellent throughout every step of the process. Regular updates and good advice. Norton finance has helped me secure the funding I needed when many others wouldn’t.

An easy, hassle free experience. Norton finance have been excellent throughout the process.