No Strings Public Relations Reviews 

47
TrustScore 4 uit 5

4,2

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Beoordeeld met 1 van de 5 sterren

Got an email saying they've ceased trading while still owing me £500 worth of services. Looking at reviews on here that doesn't seem the case. Beware anyone else looking to sign up. I will be reportin... Toon meer

Beoordeeld met 5 van de 5 sterren

Been working with the team for around 2 months now. A few weeks in I got the chance to speak to a journalist but nearly said no as I was so nervous. Riley rang me beforehand and talked me through it w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The team are fantastic! As a small company with an amazing product (yes, I know I am biased!) we wanted to get the message out there without breaking the bank. I cannot speak more highly of No Strin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Only been working with No Strings for a couple of months, but so far, I'm very impressed by their professionalism. Ours is a tricky sector to get traction with, but they have persevered, and we are no... Toon meer

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4,2

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TrustScore 4 uit 5

47 reviews

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4,2

Alle reviews

(47)

23 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Unprofessional, Defensive & Poor Value

I was with No Strings PR for 4 months, paying £249 per month (almost GBP1000 total), on their PR package. During the onboarding call and from their website, I was led to expect around 2–4 media placements per month.

In reality, I only received one syndicated MSN coverage with minimal visibility or traction, a result far below what was implied. When I raised this professionally and suggested reviewing the strategy and the subscription until we caught up on missed coverage for the 4 months, their response was incredibly unprofessional and defensive.

Rather than showing accountability or a willingness to collaborate on a fair solution, their tone was immature and condescending — almost as if my feedback had hurt someone’s ego. It felt like dealing with an insecure individual rather than a professional PR team that cares about delivering value.
I simply asked for results aligned with what I’d paid for as any paying client has the right to do, or at least an open discussion on how to make things right. Instead, they took it personally and refused to engage constructively leaving me no choice but to close my account.

What’s more worrying is that their claimed journalist network seems inactive; many don’t appear to engage with their media rooms. This means you’re effectively asked to keep paying for 6+ months (at £249/month) on blind faith that “their process” will eventually work with no real guarantees or transparency. And if you give feedback or ask questions they will treat you unprofessionally and keep your money.
For small businesses or founders, this can be a costly mistake. Trust in PR should be built on delivery, communication, and professionalism, not defensiveness or vague promises. My experience with No Strings PR sadly reflected none of that.

My reply to their response: Thank you for your response, but I want to clarify a few factual inaccuracies:

I was on the £249/month PR package, not the £149 one. Your own website clearly mentions “guaranteed press coverage” for this plan — which I did not receive despite paying nearly £1,000 across four months.

I was upfront before subscribing about what I could and couldn’t provide in terms of experts. I have the emails to prove this. The decision to onboard Walnut was made with full knowledge of that.

I have been consistently proactive — I personally provided 6+ article drafts, topic ideas, and new angles (most of which were created by me, not your team). Yet, none of those were successfully placed, despite repeated assurances on monthly calls that I would start seeing progress soon.

The issue isn’t about “misalignment” — it’s about lack of delivery. Even with all the content prepared, no meaningful coverage was secured.

The tone of communication I received when I raised these concerns was defensive and condescending rather than professional or solution-oriented — which is why I felt compelled to close the account.

I wish this had been handled with more accountability and transparency rather than shifting blame onto the client after under-delivering.

6 oktober 2025
Review zonder uitnodiging
Logo No Strings Public Relations

Antwoord van No Strings Public Relations

Hi Richa,

I wanted to personally respond to your review. We’re genuinely sorry to receive it — it’s the first negative review we’ve had on this platform, and it’s never nice to have a disappointed client, regardless of the cause.

I’m sorry you were disappointed when we chose to close your account today. We did try to go back and forth with you to bring things to a close amicably, including our usual promise to forward on any future journalist interest and offering advice on other avenues you could explore.

I’ve reread the messages, listened back to your calls, and reviewed your proposal, T&Cs, and the messages between you and the team. I genuinely don’t believe the team were unprofessional towards you, but I fully accept that you were keen to continue working with us and that your feelings are valid.

It’s clear that we were transparent about the service, the lack of guarantees on this model, and the strategy required to promote Walnut effectively. We haven’t experienced this kind of misunderstanding before, and I’m genuinely sorry that along the way, this has been misinterpreted. I can assure you there are no hard feelings on our side — we were simply focused on ensuring you didn’t continue to spend money on a service that wasn’t the right strategic fit.

We are a low-fee, flexible PR service on a monthly rolling basis. Our model only works through long-term, transparent partnerships — which is how we make a small profit on our low fees. Communication and alignment are essential to secure results (as reflected in our many positive reviews, case studies, and press features).

We’re selective about who we work with, and if the fit isn’t right — as in this case — we prefer to be upfront to avoid clients paying for something unsuitable. Once it became clear that the agreed strategy couldn’t be delivered and our ability to secure meaningful, top-tier coverage was reduced, we made the business decision to pause the relationship. I’m sorry we didn’t do this sooner.

You opted for our entry-level Essentials PR Subscription (from £149/month) with a 20% discount applied. This model does not guarantee press coverage. You seem to be referring to the webpages of our other products, which do offer guaranteed coverage. Yesterday, we sent you extracts from your call transcripts, proposal, and T&Cs, which reflect this clearly.

For Walnut, we proposed a three-pronged strategy: expert commentary, founder storytelling, and selective product promotion. As an app positioned as “expert-led,” sharing professional insights on mental health and relationships was the primary strategy. On your discovery call, you confirmed you could provide both experts and a strong personal story.

Once onboard, however, no experts could be provided, and key story details were withheld. These were core parts of the plan, and without them, opportunities for meaningful coverage were significantly reduced.

That left us focusing purely on promoting the app itself — a challenging route for any brand-new app with limited downloads and reviews, which is why we advised against it from the start. Four months in, it was clear the necessary assets weren’t in place, and we recommended closing the account to avoid further spend.

PR works best when both sides are fully aligned, trust the process, and collaborate openly. It’s always a balance between keeping a client happy and waiting on them to provide key elements like experts or stories, while also delivering against an agreed strategy. In this case, the misalignment limited what could be achieved.

As part of our own lessons, we'll now ask clients to formally and separately agree to their strategy after sign-up, alongside our T&Cs. If they’re unable to follow through once the campaign begins, we'll offboard them until they’re ready. We hope this helps prevent similar situations in future.

Wishing you all the best with Walnut,
Riley

Beoordeeld met 5 van de 5 sterren

An outstanding PR service for small…

An outstanding PR service for small businesses! The team go above and beyond, with a clear and effective framework that makes the whole process simple and stress-free, especially valuable when time is limited. It’s a very cost-effective way to gain coverage, and I couldn’t recommend No Strings PR more highly!

29 september 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Thanks for your lovely review Sarah. We love working with Cradle & Tonic (the press love it!) More articles to come!

Beoordeeld met 5 van de 5 sterren

The real deal..

The real deal... they do exacty what they say they'll do. Miles apart from many other PR agencys.

3 september 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Thanks for your lovely review Isaac. More articles to come!

Beoordeeld met 5 van de 5 sterren

Brilliant and Fast

Seriously, these guys deliver in weeks!
Don't think about it - just hire them.

21 augustus 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Thanks Grant - to be fair - you make it easy! More articles to come :) Riley

Beoordeeld met 5 van de 5 sterren

An excellent PR company which is…

An excellent PR company which is particularly geared towards small businesses, excellent customer service all in all highly recommended!

25 juli 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Thank you so much, Steven! We’re thrilled to hear you’ve had a great experience with us. Supporting small businesses is at the heart of what we do, so your kind words mean a lot. Appreciate the recommendation! Riley :)

Beoordeeld met 5 van de 5 sterren

The team are fantastic

The team are fantastic! As a small company with an amazing product (yes, I know I am biased!) we wanted to get the message out there without breaking the bank. I cannot speak more highly of No Strings PR - they have a super efficient system, they care and believe in the product and are constantly giving us opportunities to get media coverage

24 juli 2025
Review zonder uitnodiging
Logo No Strings Public Relations

Antwoord van No Strings Public Relations

Thank you so much! We absolutely love working with you and are so glad our system has helped you share your amazing product with the world. It means a lot to hear that you’ve felt supported — we’re always here to keep the momentum going! Riley

Beoordeeld met 5 van de 5 sterren

The team are wonderfully helpful

The team are wonderfully helpful, realistic about what can be achieved and overall a lovely gang. We're no longer with them, but achieved a really good piece of coverage while we we're that were still chuffed about. Absolutely recommend them!

1 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding PR support from start to…

Outstanding PR support from start to finish. The team got me featured in Take a Break and Fate and Fortune and are actively pursuing more stories with major broadsheets and a talk show. They never stop pushing, never give up and are incredibly quick to respond. I couldn’t ask for better representation.

9 juni 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Thank you so much Louise :) You make it easy! More press to come ...

Beoordeeld met 5 van de 5 sterren

Superb Experience

The team was very professional and provided detailed and clear communications throughout the process. They provided updates on every step, and they delivered as promised. Thank you very much

9 mei 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Thank you Andreas - happy to help :)

Beoordeeld met 5 van de 5 sterren

Riley and Jordan are super to work…

Riley and Jordan are super to work with. Know their stuff, great communication and ...nice guys too!

1 mei 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Thanks Stuart - you're a gentlemen & a scholar. Glad we could help boost your DA. More articles and links to come!

Beoordeeld met 5 van de 5 sterren

Absolutely amazing PR Firm

Absolutely amazing PR Firm!

No Strings team are always working so hard to get you noticed for your hard work! You don't just pay into a black hole, you pay for them to work hard for you and results do happen! They are incredible and I couldn't recommend them enough!

Lydia x

29 april 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Hey Lydia - thanks for your lovely review :)

You're a superstar and we're so happy to be working with you.

More articles to come...!

Beoordeeld met 5 van de 5 sterren

'very impressed by their professionalism'

Only been working with No Strings for a couple of months, but so far, I'm very impressed by their professionalism. Ours is a tricky sector to get traction with, but they have persevered, and we are now seeing some positive effects. May this be a long and prosperous relationship.

26 april 2025
Review zonder uitnodiging
Logo No Strings Public Relations

Antwoord van No Strings Public Relations

Gary - thanks for your great review. We love working with Only Lifts. I know it must feel like a couple of months but we're still a few days away from ending Month 1. So far we've secured 3 high DA links for you in Ideal Home and others and we've seen your DA rise from 19 when you joined back on 31st March to 27. Yay! More links and website boosts to come!

Beoordeeld met 5 van de 5 sterren

Amazing PR

We've had an excellent experience working with No Strings. Their team is professional, creative, and truly understands how to elevate a brand’s presence. From strategic planning to flawless execution, they consistently deliver impactful results. Highly recommended for anyone looking to take their PR to the next level.

25 april 2025
Review zonder uitnodiging
Logo No Strings Public Relations

Antwoord van No Strings Public Relations

Thanks for your lovely review, Kayleigh - you're a superstar so you make it easy for us. More coverage to come ...

Beoordeeld met 5 van de 5 sterren

We had our first PR published!

Been working with Riley and the team for a while. It's very much a platform that you get back what you put in. The team are great, but you have to put the work in at the top of the funnel, and then they really do the rest! We are still awaiting a big publisher to take one of our stories but we have just been listed online in a product focused piece which is great! We hope now our consistency and dedication will keep yielding results with No Strings Public Relations.

11 april 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Thanks for your lovely review Mark! We love working with Bare Addiction. More articles to come!

Beoordeeld met 5 van de 5 sterren

Excellent to work with and go over and…

Excellent to work with and go over and above to make things happen for you. Great working with these guys!

2 april 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Thanks Helen :) We love working with MacleodBradley Hair Salon. More articles to come!

Beoordeeld met 5 van de 5 sterren

Fantastic PR Support – Easy, Efficient, and Friendly!

We’ve been working with No Strings PR for just over a month, and the entire process has been incredibly smooth from the start. The team is fast, efficient, and always friendly. It really makes a difference working with people who not only know what they’re doing but are also a pleasure to deal with.

Within our first month, I’ve already been featured in my first article, and there’s been interest from several others too. They’ve taken all the hassle out of PR and made it so easy to get our story out there. Highly recommend if you’re looking for professional, no-fuss PR support that actually delivers.

21 maart 2025
Review zonder uitnodiging
Logo No Strings Public Relations

Antwoord van No Strings Public Relations

Thank you for your lovely review! We love working with Business Scale Academy. More articles to come!

Beoordeeld met 5 van de 5 sterren

Great service

We've worked with NSPR for over 6 months now and have been very pleased with the service. It's a really easy to use platform and we've had some great articles published in big publications. I would highly recommend.

19 februari 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Thanks Max for your kind review! We love working with Classic Interiors. More articles to come!

Beoordeeld met 5 van de 5 sterren

I was skeptical, but I was wrong. This is Affordable High Street PR

I was skeptical because the price felt a little too good to be true after spending $10K a month for the fancy NYC PR firms for more than one book launch, but these guys are actually the real deal. High Street PR team at a fraction of the cost.

17 februari 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Thank you Angela for your kind review :) You make it easy! More articles to come!

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service

Absolutely amazing service! Got my first press in less than a month of joining. Also a wonderful group of people to work with. Super efficient and incredibly knowledge. Be open to their expertise and put the effort in and it’ll be a great partnership.

10 februari 2025
Review zonder uitnodiging
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Antwoord van No Strings Public Relations

Thank you so much for your kind review :) You make it easy! More articles to come!

Beoordeeld met 5 van de 5 sterren

No Strings PR are smashing!

No Strings PR are really professional, friendly, approachable and hard-working. They make it possible for smaller companies with smaller budgets to still get out there and get exposure. They have recently got an article published about an upcoming event and we are really pleased! We are looking forward to an on-going fruitful relationship with them.

5 februari 2025
Review zonder uitnodiging
Logo No Strings Public Relations

Antwoord van No Strings Public Relations

Thank you for your lovely review! We're pleased to help and yes - more articles to come :)

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