I mainly joined to test the mobile version on my work laptop. Registration worked, but three different documents were rejected without explanation. The problem returned after every login and made th... Toon meer
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Lees wat reviewers zeggen
Spinning slots on my tablet is smooth as silk, no glitches whatsoever.
Promotion terms were split between the cashier and promotion screen. After that, cash balance got tagged as promo even after I skipped the offer. I stopped using the bonus once the figures no longer a... Toon meer
The support ticket states "waiting for player" even though I submitted the ID photo yesterday. I looked twice, same file, unchanged status, no clear next step. Customer support was still showing the s... Toon meer
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Live chat reached position two
Live chat reached position two, refreshed, and sent me back to eighteen. After the third attemt I stopped trying, and the status was unchanged at breakfast.
The banner showed x20 but my account…
The banner showed x20 but my account displayed x50
The minimum cashout changed only after…
The minimum cashout changed only after I had deposited again today.
The responsible gambling link opens a…
The responsible gambling link opens a generic leaflet.
second deposit bonus.
second deposit bonus.
advertised 100%.
credited at 50%.
no note, no correction, nothing.
Round records was empty after Fire…
Round records was empty after Fire Joker slowed down. Balance looked different, support requested a round ID, and that was the part missing. The account screen didn't make anything any clearer.
The support agent said payment team…
The support agent said payment team would update case 78515 within four hours. Next morning, nothing
Another agent said no timeframe was ever added. So which answer was made up?
Brilliant use of my evening
From my experience
From my experience, Uploaded bank file; KYC cleared later that afternoon.
Terms on the promo page and account…
Terms on the promo page and account page did not line up. One said x25, the other said x40. Support called both 'current'. I am not a mind reader, lads. I closed the tab after that because the whole flow felt messy.
Still no payment.
asked three times what amount sets off…
asked three times what amount sets off a source of funds check and got three non answers.
its risk based. it depends. we cant disclose. fine, but then dont print a payout page that makes withdrawals sound straightforward.
Terms on the promo page and account…
Terms on the promo page and account page did not line up. One said x25, the other said x40. Support called both 'current'. I am not a mind reader, lads Brilliant use of my evening. maybe it is normal there, but it felt sloppy from my side.
After a short session
After a short session, the account area hid the withdrawal status. I would have accepted a clear explanation, but none appeared.
The limit change page accepted my…
The limit change page accepted my request, then account settings still showed the old number. Support said it can take time. Fine, but the page should say that before I panic. No big speech from me, just fix the page before people pay.
self exclusion form wont submit.
Promotion terms were split between the…
Promotion terms were split between the cashier and promotion screen. After that, cash balance got tagged as promo even after I skipped the offer. I stopped using the bonus once the figures no longer added up. The entire process was more confusing than it had any reason to be identical screen
the terms page carries no date and no…
the terms page carries no date and no version number on it. why would a casino not date its own terms? when the wagering rule shifted in June there was nothing at all to point at
Ryan said approved
Ryan said approved, another agent said still reviewing
I was halfway through the weekly shop…
I was halfway through the weekly shop when an offer email arrived saying I had two hours to claim it. I got home, activated the offer, and then discovered the deposit no longer qualified. No explanation was given for why.
Autoplay settings reset after every…
Autoplay settings reset after every page change.
I turned it off twice, then watched it flip back on when the lobby reloaded.
That is the sort of glitch that makes me tense.
brilliant… another tiny rule discovered after the money left
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