Novarihome Reviews 82

I could not see through the glasses so I tried to return them. They sold them to me, they delivered them to me, but they wanted me to send them a picture of the glasses before they would refund my money. I took a couple of pictures on my cell phone and sent them to them as they asked. They could not open the picture. I had a friend take a picture and send to them with my order number and name on it, they still could not open the picture. This is their way to not refund any money. Do not buy from this company!!

I ordered 1 pair of glasses which in hindsight was the biggest mistake ever. I check my email confirmation and it appeared I have seven pairs on the way. (@ $380 NZD). I made immediate contact and was told these could be returned for a full credit. Quite ironic how I ordered them from USA but the return address is to China which set me back another $35. Long story short it appears the glasses have being held by customs China since the beginning of September. I have made numerous attempts to get Novari Home to contact their supplier (most likely Temu) and reach out to China Post. Not a chance. So I am now over $400 out of pocket and with no glasses. These people are complete scammers so I would like this review shared far and wide. Please everyone do not get sucked in like I did because the chances of you ever seeing a refund are zero. I will be taking this matter further.

Rip Off …. Dog toy.. pretty cool so I grabbed extra for gifts …. Paid way too much for garbage ! Oh but I get my money back if I pay to send them back… $275 to ship back are you kidding OMG!

Total scam and if you order with PayPal they will deny any claims. I have been trying since September to get money back. I believe PayPal and Novari are working together on this.

One star is far too generous
Absolutely garbage glasses and glasses case.
Don’t deal with them
Scam scam scam

I wish I had read these reviews before I wasted my money. Hold onto your money. They charged me for fast track and I immediately contacted them. A 25$ pair of glasses ( no choice of style) cost me 65$. They couldn’t do anything for me. Sorry. Now I’m worried about some kind of subscription that I see in others reviews. It’s at the end when they keep offering specials and you have to keep hitting no. Somehow I accidentally accepted the fast track. BEWARE!!!!!!

Absolute garbage do not pay them with PayPal use a reputable credit card that will go to bat for you when a scam artist takes advantage of you because as far as I'm concerned PayPal and this company are in bed together and they steal money from good hard working people like myself by taking their money and sending them crap just a Band of Thieves

not even a one star - I ordered 1 and they sent 4 and a thing called fast track savings - I clicked no to all the add on junk they try to upsell ya and I still got extra - it didn't show the bill just pay so when I clicked pay (cause there were no other options) it came out that I bought 3 other sets and that fast thing. So I emailed them right away and they got back with an hour and said there is nothing they can do about it - they wont open a box and delay shipment. I guess it doesn't matter that the shipment is wrong - completely.
Excellent customer service right from the beginning. I do not recommend this company - don't even know if the product works or not - this is not how you build relationships and ripping people off is NOT the way to do business. Shame on you all.

I wouldn’t give any stars! My husband bought the glasses and can’t see a damn thing with them. They refunded $12…and they look like women’s glasses!

I ordered glasses, from Novari, that were "supposed" to make you see clearly under most circumstances. It's a SCAM. They DO NOT WORK. Consumers beware. They billed me for the initial order and, two months later, I realized they continued to bill me monthly. I called my CC company & disputed the additional charges and ask them to block any future charge from Novari. BEWARE !!! I can ship you the glasses I bought from Novari for free. THEY DO NOT WORK.

I purchased these glasses that were supposed to help with vision. I purchased the extra pair that was 1/2 off and they charged me full price. I requested a refund, which after 3 months, I still have not received. They signed me up for a membership and will not refund my money. They keep offering me 1/2 of my last membership fee. I want all of it returned as, I returned all of the product and therefore didn't even use the membership. I'd like to file a class action suit.

I saw this car fixing gadget on Facebook and wanted to purchase one, then when I checked the order email they have billed me for four, I emailed immediately and and hours later they emailed saying to bad it's been sent already, on top of that that they wanted membership, well the gadget don't work like they say it does cause you need another tool.

I purchased a toy for my dog. Not bad so far. He hasn’t been able to destroy it yet.
I made the purchase but my bank declined the purchase and sent me a message. I confirmed that I made the purchase. Then I tried to buy the item again but they wouldn’t accept my credit card because it was declined by my bank. But then 2 days later they somehow accepted my purchase.
I decided okay since I wanted the item. At the I originally ordered I didn’t sign up for a membership. The way it was advertised was that the item is 1/2 the price. Now 14 days later they took out the money for the membership not. I contacted them and they replied that I signed up for the membership which I didn’t.
SCAMMER COMPANY of the worst kind

DO NOT DEAL WITH THIS COMPANY. Upon browsing their advertisements they stole my PayPal information and placed an order that I did not authorize.
They now will not send me a shipping label to return it or refund my money.
I immediately contacted them when I saw an order confirmation. They didn't reply until it was shipped. Then stated they couldn't cancel it but I could return it.
Now they expect me to pay for return shipping to China. If you didn't know, it's very expensive.

Their website indicates a 100% refund on your order. What they don’t tell you is that the order must be returned to China, even though the return address on their package indicates it was shipped from Texas. Over 30 days ago they offered me a 30% refund on my order and I have not received it.
Don’t do business with this company!!!!

Ordered Vision Pro glasses which are absolutely a piece of JUNK. Not want was advertised!!! Trying to get a refund @ present. Wish me luck !!! Stay away from this Company/products.

The products are junk. They will give you the runaround when trying to return products and to get a refund. I originally tried to cancel my order within an hour of placing it and was informed that I could not cancel. I somehow got items on my order that I did not want, must have click on something not knowing that I was ordering the products. Out $200 dollars cause now they want provide me with the instructions as to how to return junky products. If it sounds to good to be true, it is going to be junk. Lesson learned, don't order from this company.

If I could give zero I would. They glasses are junk. Don’t work. Offered refund if I paid shipping from US to China, not worth it. Total scam in my opinion.

AVOID: SCAM!
Order #28253 - glasses are useless crap. When I asked for a return, they attempted to charge my Ccard without authorization. NOVARIHOME.COM $69.31 - detected and rejected by Amex - you thieves!!!

ORDER #25172 Is the number of the order I placed for a set of Eyeglasses with new innovative vario lenses, $68.00.
I received the order confirmation but this indicated 7 pairs of glasses plus shipping etc and invoiced for $254.00! After long and protracted endless e-mails I returned the product to China, cost $15.00 from Spain to China postal charges to me no refund. I did get the $254 refunded butvthey made another charge on September 1st this year of $52.00. No product charge no invoice simply charged me y debit card. Still trying to get my money back. Company Novari home plus several other identities, operating out of US but products from China. NOT A RECOMMENDED COMPANY.