Novatedfinanceaustralia Reviews 

Prompt response and assistance from Jake makes the whole experience different. Excellent Service, Response time and Customer service are the key to success.

Our customer representative Jake help us through the whole process and answered any questions we had without a problem we would highly recommend him to anyone.

great team, experienced, not pushy and provide great advice.

Novated Finance Australia, great team to deal with. Jimmy N. was quick to answer all my questions and took the time to explain the different finance options available. The process was smooth, professional, and stress-free. Highly recommend their services.

Nic was very helpful and the finance rate was much better than Smart Salary.

The communication leading up to settlement was always prompt and transparent. All my questions and concerns were addressed patiently and I got all the help I needed.
The only reason to take off 1 star was that post settlement, I had to send numerous reminders for a reimbursement I was due. That experience wasn't the smoothest.

This was my first time doing a novated lease — both as an employee and as the employer — and Nic Bane made the entire process unbelievably smooth. From start to finish, his communication was clear, consistent, and genuinely supportive.

Nic took what could have been a complicated experience and made it feel easy. Every step was explained well, every question answered quickly, and the whole process felt seamless.

I’m beyond excited to get my new 2026 Zeekr 7X Performance, and I’m grateful for how effortless Nic made everything.

Highly recommended novated leasing company, and I’m already encouraging my own employees to work with Novated Finance Australia through Nic. Truly outstanding service.

Jake was amazing always responsive and was happy to take my calls and responded to all my emails and questions, couldn’t speak highly enough!!

Nic made everything about getting my car vey easy as well as being readily available when I needed and answering any questions I had during the process. Highly recommend

Was an easy seamless no problem experience

Nic made the experience great from the very beginning. Kept in contact with regular intervals and was very personable with his approach. I'd recommend him to anyone.

Excellent customer service by Jake Dunne!

Service
Response time
Recommendation

Good comms, great support

Jimmy was able to assist promptly and provide the exact support required.

I had a positive experience with Novated Finance especially Nic Bane from the first conversation. He was always professional, honest and worked hard to make the whole process simple, he was super helpful and answered all my questions. I felt supported from start to finish, and I'm very satisfied with how everything turned out.

Excellent experience with Novated Finance Australia, communication and assistance from team with setting up the novated lease was easy, and quick.

Jake was polite, professional and efficient throughout the process. A pleasure to deal with.

I had an excellent experience with Novated Finance Australia, and in particular working with Nic Bane. Nic was incredibly responsive throughout the entire process, always quick to reply, proactive with updates, and made sure I was kept informed at every step.
What really stood out was his approach on a personal level. He is kind, patient, and genuinely listens to your needs, making the whole experience feel tailored rather than transactional.
The overall process with Novated Finance Australia is very streamlined with a quick turnaround. They don’t leave you waiting or guessing. Everything moves efficiently and smoothly.
Highly recommend both Nic and the team if you’re considering a novated lease!

Jake was wonderful, very professional, responsive and patient and addressed all my queries quickly. Very satisfied. Instructions from Driver Support Team were very clear and easy to understand and follow.