Novita Diamonds  Reviews 

Bought both engagement ring and wedding rings from Novita. From the first encounter we had with designing the engagement ring, to then designing our wedding bands was special. We truely loved the idea of making our own wedding bands and making it custom to us, with the engraving of our wedding date as well. It upsets me that I can’t wear it now but I know once I do it will be of favourite piece (besides my engagement ring of course) of jewellery I own! Thank you for making the experience and the design process so easy!!

Went to Novita to get our engagement ring, Michelle was clear in her explanation and managed to find us a IF diamond which is difficult to come by from other jewelery chain. If they have they did not make it searchable.

Post purchase was great as well, ring was ready before expected time. Around 6 weeks. Life time free cleaning Novita offered was also a factor that we took into consideration before our purchase.

I knew years ago when I discovered Novita Diamonds that if my partner and I ever got married, I wanted a bespoke engagement ring from them. After learning about diamonds, I knew lab-grown was the right choice, and I admired what Novita stands for as a company.

When my partner proposed in Paris, he did so with a fake, oversized ring, which was hilarious! But he had already booked an appointment at Novita in London, so we could go together and design my perfect ring.

The bespoke ring process was seamless. The first CAD drawing was flawless, so no adjustments were needed. Five weeks later, my dream ring was ready. As someone with high standards for jewellery, I was nervous about the craftsmanship, but I didn’t need to worry—it was absolute perfection, exactly as I had imagined.

My fiancé and I will definitely be returning to Novita Diamonds to get our wedding rings by the end of the year!

From the moment I stepped into Novita Diamonds London, I felt truly valued. Their team guided me with warmth and expertise - a special shoutout to Yen - for helping me find the perfect diamonds for my bespoke ring and earrings that exceeded every expectation. The quality, craftsmanship, and ethical sourcing gave me complete confidence, and their customer service is unbeatable.The sparkle on the jewellery still takes my breath away. A truly satisfied client for life!

I had an incredible experience shopping for our engagement ring at Novita Diamonds on Queen Street. The entire process was seamless, and Lorie’s expertise made all the difference. Lorie guided us flawlessly through the design process, making sure the ring matched our vision perfectly.

The craftsmanship and quality of the ring are top-notch, and we couldn’t be happier with the final result. Highly recommend Novita Diamonds to anyone looking for beautiful, high-quality jewellery!

Dora helped us find exactly what we wanted in an engagement ring with great service throughout the whole process. Well priced and amazing quality. Highly recommend

Amazing customer service, updates every step of the way with my order. Beautiful ring, always get lots of compliments!

We’ve made two purchases from Novita Diamonds — a pair of lab-grown diamond earrings from their Singapore outlet in December 2024, and an eternity ring from their London store in April this year. On both occasions, the experience was faultless. The staff, Abigail in Singapore and Kim in London, were not only knowledgeable and professional, but also genuinely warm and welcoming. They made my wife and me feel truly special throughout the process. The quality of the jewellery is outstanding, and we couldn’t be happier. A brilliant experience from start to finish — highly recommended.

The Novita Diamonds experience was amazing! The staff were extremely helpful, very knowledgeable and an absolute pleasure to deal with. Upon picking up the ring, I was treated like royalty as was my fiancee when she went in to design her dream engagement ring. I would highly recommend Novita to anyone looking to purchase that unique bit of jewellery for their special someone!

Third time buying from Novita online. Beautiful ring, flawless engraving, always professional, and this time delivered way ahead of schedule.

Fantastic experience with the Novita Diamonds team at their Sydney CBD store. Ryan was phenomenal throughout the process.

I got a beautiful 2 carat solitaire made for my 50th. Absolutely stunning service was great. A selection of rings and diamonds to fit My budget Was all there. It was amazing and my finish product is just stunning. Love it so much. Can’t fault I even had the free resize done and it’s perfect.

I had such a great experience with Rachana at Novita Diamonds, Sydney. I had little to no idea on what exactly I was after, and she was extremely helpful and easy to communicate with throughout the entire process. The quality, customer service, products, pricing, and quick timeframe in having my custom piece made and ready is why I recommend Novita Diamonds to friends and family.

The people at Novita diamonds Melbourne were terrific to deal with, explained everything so we could understand and got us exactly what we wanted. Would recommend!

Saw Novita on line then visited store in Hatton garden without appointment. Usually need appointment but Laura very kindly helped us out. She was great! Explained how we design the ring showing us different variants. My ring is now made and it’s beautiful. Thanks Novita and Laura.

Excellent Knowledge of diamonds and tailored my shopping experience

I had the most wonderful experience at Novita, and I owe a huge part of that to Doria. From the moment we discussed, she made the entire process of choosing an engagement ring feel personal, seamless, and genuinely special.

She was patient, incredibly knowledgeable, and guided us with warmth and professionalism every step of the way. Her eye for detail and genuine care made all the difference—she didn’t just help us find a ring, she helped us create a lasting memory.

We couldn’t be happier with the final result. The ring is stunning, and the entire experience was everything we hoped for and more. Thank you, Doria, for making this such a meaningful and joyful journey.

My experience with Novita was great and I received exceptional service. Their helpful team helped me a lot in choosing beautiful diamonds. I was impressed with the very competitive pricing. Highly recommended!

I purchased my engagement ring and wedding ring from Novita. When it came to my second purchase I was given a loyalty discount. The service is very personal, in a quiet showroom and the staff are so friendly and helpful. Delivery was on time for both purchases.

Novita diamonds had an extensive range of beautiful engagement rings to choose from. The consultant, April, was incredibly knowledgeable and helpful, and made the whole experience incredibly easy and pleasant. I felt I was able to get the best ring within my budget, and my fiancé fell in love with the ring instantly.
I highly recommend Novita diamonds