Novita Diamonds  Reviews 

2.517
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Can’t believe how lovely my ring is I’m over whelmed My husband ordered the ring for me a present The ring was to big ( husband through I had fat fingers lol), so when we were on holiday in Adel... Toon meer

Beoordeeld met 5 van de 5 sterren

April was incredibly helpful throughout the entire process. As someone who knew nothing about diamonds, she patiently walked me through everything — the 4Cs, ring settings, sizing, and payment options... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I took my partner there to choose her ring, and all I can say is the experience was amazing from start to finish. Yen was incredibly helpful, attentive, and made sure we found exactly what we want... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

At our initial meeting Kellyann asked if there were any engagement ring designs I liked and to show her pictures of these. I shared 3 with her and by the same afternoon she had emailed a quote for all... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juwelier
  2. Diamanthandelaar
  3. Sieradenontwerper

Over Novita Diamonds

Geschreven door het bedrijf

Novita Diamonds is proud to be one of the world's largest Lab Grown Diamonds retailers, with showrooms in Australia, NZ, the UK, Germany, Spain, Singapore, Malaysia and HK. Our lab-grown diamonds are created using state-of-the-art technology that not only produces the highest quality diamonds but also offers a sustainable and ethical alternative to mined diamonds. We are committed to providing our customers with high-quality fine diamond jewellery pieces without spending a fortune.

At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.

Ethical Lab Grown Diamonds

Geschreven door het bedrijf

We're committed to our planet!

Free lifetime warranty and cleaning

Buy with confidence!

Our aim for all our customers is that they receive a lifetime of enjoyment from their jewellery.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.517)

58 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I was overwhelmed with emotion when my…

I was overwhelmed with emotion when my husband gifted me this stunning jewelry set to celebrate the birth of our first child—our precious daughter. This isn’t just jewelry; it’s a radiant symbol of love and a moment I’ll treasure forever.

The craftsmanship is extraordinary, with diamonds that shimmer like stars and designs that exude timeless elegance. The necklace drapes like liquid light, and the earrings catch every glimmer, adding a touch of brilliance to every movement.

The artisans behind this set have created more than just beautiful pieces—they’ve captured the essence of this life-changing moment. This heirloom will one day belong to my daughter, carrying the story of her birth and the love that surrounds her.

To my husband and the talented jewelers, thank you for this gift that transcends time. It’s not just jewelry—it’s a piece of our family’s story.

24 januari 2025
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Aww, this is such a heart-warming story! 🥹💖 Your husband's thoughtful gift isn't just jewellery—it's a sparkling celebration of love, family, and the beautiful journey of parenthood! ✨👶💎

The way you describe the necklace draping like liquid light and the earrings catching every glimmer—absolute magic! ✨✨ The artisans truly created something extraordinary, and the fact that this set will one day belong to your daughter makes it even more special. 💕 Here's to a lifetime of love, laughter, and dazzling moments! 🥂💎 Huge congratulations on your little bundle of joy! 👶🎀💖

Beoordeeld met 5 van de 5 sterren

From start to finish 👌

From start to finish novita diamonds was fantastic. The help and depth of knowledge the guys showed when helping me chose which engagement ring, then the wedding bands everything was faultless. We had to have a couple of re-sizing done which was no problem at all, got the rings back pretty quickly too,

The guys pushed through the engagement ring as I wanted it for when we went on holiday and it was a tight window to get it all done but they went above and beyond to make sure the ring was done and ready for the big surprise,

Highly recommend novita diamonds and definitely will be going back

2 mei 2024
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Thank you so much for your wonderful review! 💍✨ We're thrilled to hear that your experience with Novita Diamonds was fantastic from start to finish. Helping you choose the perfect engagement ring and wedding bands was an absolute pleasure!

We're glad we could make the resizing process smooth and get your rings back to you quickly. And of course, making sure your engagement ring was ready in time for your holiday proposal was a priority—we love being part of such special moments! 💖🎉

We truly appreciate your recommendation and can't wait to welcome you back in the future. Wishing you a lifetime of love and happiness! 🥂💎😊

Beoordeeld met 5 van de 5 sterren

Riviera wedding band 💎

Let me introduce you to the Riviera Wedding band. A dream come true to finally receive her after 11 years of marriage and she's sparkling with joy! Such a dainty, intricate piece of craftsmanship and that's exactly what you get from Novita Diamonds! The lovely staff have been so wonderful helpful and the customer service has been second to none! 😍 Thanks, Helen Ramos

29 maart 2025
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Thank you, Helen, for sharing your joy with us! 💖✨ The Riviera Wedding Band is truly a masterpiece, and after 11 beautiful years of marriage, it’s such a special way to celebrate your love! 💍😍 We’re so happy to hear that she’s sparkling with joy—just like you!

Your kind words about our craftsmanship and customer service mean the world to us. It was an absolute pleasure helping you find this dainty yet intricate beauty! Wishing you many more years of love and happiness. 💕✨

Beoordeeld met 5 van de 5 sterren

The whole process was amazing

The whole process was amazing! Very easy to schedule an appointment in the showroom, where they really take their time to understand what you want and consult you accordingly. Even after the purchase, they quickly answer any order-related question and are attentive for any follow-up, might it be the pickup or size adjustments afterward.

27 september 2024
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Thank you for your fantastic review! 💎✨ We're so glad to hear that your experience was seamless from start to finish. Our team takes great pride in providing personalized consultations to help you find exactly what you're looking for.

It's also wonderful to know that our post-purchase support met your expectations—we're always here to assist with any questions, pickups, or size adjustments to ensure your ring is absolutely perfect! 💍😊

We appreciate your kind words and hope to see you again in the future! Enjoy your beautiful piece! ✨💖

Beoordeeld met 5 van de 5 sterren

Was a great experience overall

Was a great experience overall. I bought an engagement ring and was consulted by the team very nicely. They were incredibly helpful. The diamond's sparkle catches attention which ofcourse wins me some husband points. All in all, they have good products of high quality and combine it with great service.

1 april 2024
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Thank you for your wonderful review! 💍✨ We're so glad to hear that you had a great experience choosing the perfect engagement ring. Our team always strives to provide helpful guidance, and it's fantastic to know you felt well taken care of.

And that sparkle? 💎✨ Definitely a showstopper! Winning some extra husband points is always a bonus! 😆👏 We truly appreciate your kind words about our quality and service. Wishing you both a lifetime of love and happiness! 💖🎉

Beoordeeld met 5 van de 5 sterren

Very helpful when explaining and going…

Very helpful when explaining and going through all options.
The entire process was so simple, very happy with how quick it was made as well as sent.
Couldn't be more pleased

1 april 2025
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Antwoord van Novita Diamonds

That's wonderful to hear! 🇦🇺✨ We strive to make every step of the process as smooth and efficient as possible, ensuring you're delighted with both the experience and the outcome. If there's anything else you need in the future, don’t hesitate to reach out! 😊💍

Beoordeeld met 5 van de 5 sterren

Stunning diamonds and jewellery, smooth and easy process

Both my stunning platinum engagement ring and perfectly paired pave wedding band were made by Novita Diamonds. They made the whole process so easy, from learning how to pick a good diamond, to being so incredibly patient whilst I tried on a number of different ring styles. I’ve received so many compliments on my gorgeous set, and my sister and uncle’s fiancée now also have Novita rings since seeing mine! Can’t wait to return one day in the near future to add another to the stack. Thank you Novita 🩷💍

1 april 2024
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Thank you so much for your kind words! 💖💍 We’re thrilled to hear how much you love your stunning platinum engagement ring and wedding band. It’s an honour to have been part of your journey, and we truly appreciate your trust in us. Knowing that your sister and uncle’s fiancée also chose Novita after seeing your beautiful set means the world! We can’t wait to welcome you back when it’s time to add to your stack. ✨😊

Beoordeeld met 5 van de 5 sterren

Totally worth it

Laura was very welcoming and professional. She helped me pick a beautiful engagement ring and made sure that the order was ready to collect on time. Great customer service!

As for the ring itself, the quality is outstanding, my fiancée has been wearing it non stop for a year now and it shows no signs of wear. The diamond sparkles beautifully and catches eyes of many people who commented on it.
Very happy with the purchase , thank you Novita Diamonds!

31 maart 2024
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Thank you for your wonderful review! 💍✨ We’re so glad to hear that Laura provided a welcoming and professional experience while helping you find the perfect engagement ring. It’s amazing to know that the quality has exceeded your expectations and that your fiancée’s ring continues to shine just as brilliantly a year later! 💎😍 We truly appreciate your support and kind words—thank you for choosing Novita Diamonds! 😊

Beoordeeld met 5 van de 5 sterren

Novita are lab grown diamond specialists!

The wife and I cannot recommend Novita Diamonds Sydney anymore highly. The knowledge, professionalism and warmth of their Diamond Specialist was second to none. The quality of their lab grown diamonds is showcased in the photos on their website. I could not afford a 1.8 carat round brilliant diamond when I first got engaged. I made a promise to myself that one day I would upgrade my wife’s engagement ring to a round brilliant and I just recently learnt about lab grown diamonds. Lab grown diamonds are REAL diamonds made from pure carbon and are a much more affordable option than mined diamonds. Novita Diamonds are a highly reputable company and trusted specialists in this field. The wife and I strongly recommend that anyone looking to purchase a diamond for any special occasion should consider Novita Diamonds first.

24 januari 2025
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Thank you for your amazing review! 💎✨ We're honoured to have been part of your journey in upgrading your wife's engagement ring. It’s wonderful to hear that our team's knowledge, professionalism, and warmth made your experience so special. Lab-grown diamonds truly offer an incredible option, and we’re so glad you found the perfect round brilliant diamond with us! We appreciate your trust and recommendation—wishing you and your wife many more special moments ahead. 💍😊

Beoordeeld met 5 van de 5 sterren

Blue diamond is absolutely stunning.

Blue diamond is absolutely stunning.

They checked in to make sure that I had made the correct choice and sent a photo demonstrating the size of the gem.

25 februari 2025
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Antwoord van Novita Diamonds

Thank you for your lovely review! 💙💎 We're so glad you love your stunning blue diamond! Our team is always happy to go the extra mile to ensure you feel confident in your choice. Enjoy your beautiful gem, and let us know if we can assist you again in the future! 😊✨

Beoordeeld met 5 van de 5 sterren

Stunning piece, I couldn’t be happier..

My fiancé let me choose my engagement ring and we were looking online from Novita Diamonds website. We had an idea about what we were after. When we came to Brisbane showroom, we met Andres that showed us few options. Very good customer service and insightful. We ended up with a different setting and when we picked up today, boy oh boy what a truly stunning piece!!! I couldn’t be happier!! Thank you Novita Diamonds from creating a beautiful piece that is part of our love journey. Highly recommended.

22 maart 2025
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Thank you for sharing your wonderful experience! 💍✨ We're so glad that Andres was able to guide you through the options and help you find the perfect setting. It’s amazing to hear how happy you are with your stunning engagement ring—what a special part of your love journey! 💖 We truly appreciate your kind words and recommendation. Wishing you both a lifetime of love and happiness! 😊💎

Beoordeeld met 5 van de 5 sterren

Upgrade!

Recently decided to 'upgrade' my engagement ring and since our daughter had bought a lab diamond from Novita in London, decided to go and see them in Auckland, New Zealand. I dealt with a gorgeous young woman called Aly who was so patient and helpful in helping me make a decision as to what I wanted.I am blown away by the cost difference between a lab diamond and a mined diamond. Also impressed by the fact it's an ethically sourced diamond. I am so thrilled with my new solitaire ring, it has exceeded all my expectations and I just wanted to give a big shout out to Aly whose service was superb. Novita I will be back!

19 maart 2025
Review zonder uitnodiging
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Antwoord van Novita Diamonds

That's fantastic to hear! 💍💎 Aly sounds like a gem herself, guiding you through the dazzling world of lab diamonds with patience and expertise. It's amazing how lab diamonds can offer both value and ethical peace of mind. Your new solitaire ring sounds absolutely stunning—here's to many more sparkling moments ahead with Novita!

Beoordeeld met 5 van de 5 sterren

Amazing quality and the customer…

Amazing quality and the customer service was so professional, friendly and readily available!

17 maart 2025
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Antwoord van Novita Diamonds

Thank you for your kind words! 💎✨ We’re thrilled you loved the quality and had a great experience with our team. Your support means the world to us! 💖 We can’t wait to welcome you back again soon! 😊

Beoordeeld met 5 van de 5 sterren

Outstanding experience!

I had an exceptional experience with Novita Diamonds while purchasing my tennis bracelet. From start to finish, their service was nothing short of luxurious. The team provided expert guidance, ensuring I found the perfect piece, and their attention to detail made the entire process seamless.

One of the standout aspects was the flexibility they offered with payment methods, making the purchase even more convenient. Their collection is truly stunning, with exquisite craftsmanship and timeless designs that radiate elegance.

I could not be happier with my bracelet and the service I received. Novita Diamonds exceeded all my expectations, and I would highly recommend them to anyone looking for high quality jewellery and a first class experience.

18 maart 2025
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Thank you for your glowing review! ✨💎 We're beyond thrilled to hear that your experience with Novita Diamonds felt luxurious from start to finish. It’s wonderful to know that our team’s expertise, flexible payment options, and stunning collection made your journey seamless and special. Enjoy your beautiful tennis bracelet—it’s a timeless treasure! 💖 We truly appreciate your recommendation and look forward to welcoming you back in the future! 😊

Beoordeeld met 5 van de 5 sterren

The staff were incredible throughout…

The staff were incredible throughout the whole process, really knowledgeable regarding the products and gave their time to ensure we bought the right ring for us, overall really enjoyable experience.

15 maart 2024
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Thanks a bunch for the awesome shout-out! 🎉 We're thrilled you had a blast with us and found the perfect ring. Our team is always here to geek out on jewellery knowledge and make sure you leave with something that sparkles just right. Cheers to many happy years ahead with your new bling!

Beoordeeld met 5 van de 5 sterren

Absolutely amazing customer service

Absolutely amazing customer service !
Flawless communication, service and extraordinary product ! Super happy, have bought engagement rings and now weddings rings!

15 maart 2025
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Wow, what an incredible review! 😍 We're over the moon that you've trusted us with both your engagement and wedding rings—it’s an absolute honour to be part of your love story! Wishing you a lifetime of happiness (and plenty of sparkle ✨)!

Beoordeeld met 5 van de 5 sterren

Diamantes preciosos y experiencia excelente

Fuimos con cita previa al showroom de BCN. El trato recibido fue excelente. Tienen mucho estoc y te explican todo lo referente a las tallas, quilates,..etc pero tb puedes confeccionar tu joya a medida escogiendo acabados en oro o platino y medidas y formas de diamantes. Los diamantes de laboratorio tienen un brillo espectacular. Están certificados y son preciosos. Ya hace tiempo que me estaba documentando sobre éstos y finalmente , compré una dormilonas. Muy recomendable para las que nos gustan las joyas bonitas, éticas y brillantes . Repetiré seguro!

10 maart 2025
Review zonder uitnodiging
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Antwoord van Novita Diamonds

¡Muchísimas gracias por tu fantástica reseña! ✨ Nos encanta saber que disfrutaste tu experiencia en nuestro showroom de BCN y que encontraste las joyas perfectas para ti. 💎 Los diamantes de laboratorio realmente tienen un brillo especial, ¡y nos alegra que lo hayas apreciado tanto! Disfruta tus dormilonas y esperamos verte de nuevo para seguir sumando más brillo a tu colección. 💖

Beoordeeld met 5 van de 5 sterren

An Engagement ring above all else

After fully customising my partners engagement ring and ordering it, within 2 hours I was contacted by a customer service rep, to assist in my design and make changes that were adequate to get the ring ASAP. The ring was created and delivered in a timely manner, and the ring is everything my fiancé and I ever could have dreamed of. My fiancé has since had the ring resized and the face to face customer service was incomparable.

I highly recommend Novita Diamonds to anyone looking to drop the knee and pop the question.

17 oktober 2024
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Thanks a carat for your sparkling review! 💍 We're thrilled to have helped you customize the perfect ring and deliver it faster than you can say "forever." Your fiancé's happiness is our karat gold standard, and we're delighted you both love the ring! If you ever need more bling, you know where to find us. Happy proposing! 🌟

Beoordeeld met 5 van de 5 sterren

Excellent experience with Novita

Excellent experience with Novita, I bought an engagement ring this year. They were super helpful and accommodating every step of the way. I came in to view the engagement rings a few times which was no issue and returned with family to view as well.

Could not recommend more.

5 maart 2025
Review zonder uitnodiging
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Antwoord van Novita Diamonds

Thank you for your glowing review! 💍 We're so happy to have been part of your engagement ring journey. Whether it was your first visit or a family affair, we loved helping you find the ring! Wishing you a lifetime of love and sparkle—come back anytime for more dazzling moments! ✨💖

Beoordeeld met 5 van de 5 sterren

Excelente experiencia de compra ✨

Excelente experiencia para la compra de mis primeros pendientes de diamantes de laboratorio. Nos atendió Enrique y fue muy amable y paciente en todo momento. Pudimos probarnos todas las tallas y medidas que quisimos porque tienen mucho estoc y en todo momento nos aconsejaron muy bien en función de la armonía y estética que buscaba. Los diamantes son preciosos, montados en oro de diferentes colores y/o platino y no son pesados. Muy aconsejable para las que nos gustan las joyas bonitas y éticas . Repetiremos seguro 👍🏻✨.

10 maart 2025
Review zonder uitnodiging
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Antwoord van Novita Diamonds

¡Muchas gracias por tu maravillosa reseña! 💎✨ Nos encanta saber que tu primera experiencia con pendientes de diamantes de laboratorio fue todo un éxito. Enrique y el equipo siempre están encantados de ayudar y asegurarse de que encuentres la combinación perfecta de armonía y estética. 💖 Disfruta de tus nuevas joyas éticas y cuando quieras más brillo, aquí estaremos esperándote. ¡Hasta la próxima! 😉👍🏻

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