We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Total scam. Ordered it once and 3 shipments and charges appeared on my credit card. Cancel subscription almost impossible. Buyer beware!!

Beoordeeld met 1 van de 5 sterren

If I could give zero stars, I would. This is a cautionary tale. Nobody should ever buy from them ever.! on Instagram it just looks like you’re buying one product but actually they’re pushing you in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Please Note: This is a company using the same name but different spelling. This is not the canadian company Nucelle. All this online shopping has done is open up a massive graud industry and despite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is the only line I've found that does not irritate my skin or break me out. They have a system for normal/dry and another for normal/oily, I am able to use all products in the line for dry skin w... Toon meer

Bedrijfsgegevens

  1. Huidverzorgingskliniek

Geschreven door het bedrijf

NuCelle Skincare/Mandelic Acid for Acne, Melasma, Rosacea, and Wrinkles


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

28 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Total scam

Total scam. Ordered it once and 3 shipments and charges appeared on my credit card. Cancel subscription almost impossible. Buyer beware!!

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give zero stars

If I could give zero stars, I would.
This is a cautionary tale. Nobody should ever buy from them ever.! on Instagram it just looks like you’re buying one product but actually they’re pushing you into a subscription that you didn’t even know you were having. Next, they’ve taken over £100 out of my bank account.
Never buy from them they are disgusting fraudulent scamming company beware of them on Instagram and other social platforms!!!

9 maart 2026
Review zonder uitnodiging
Logo NuCèlle Inc.

Antwoord van NuCèlle Inc.

Sorry but you have the Wrong Company! In the last 3 months we have received numerous telephone messages about this company, NuCell Group from Malaysia. Their website -NuCellgroup.com; telephone +60 17 812 9588; e-mail address: info@nucellgroup.com This company has a similar name to us but sell an entirely different product and are subscription based which we are not. We are a North American company that has been in business for 28 years!
We have no records of Anna Marie Donovan having contacted us, having placed or attempted to place an order. It is apparent to us that she is referring to the above company. We are NuCelle with an “E” at the end and are a Mandelic Acid Skin Conditioning Line.

Beoordeeld met 1 van de 5 sterren

Not to be confused with canadas company Nucelle.These crooks fraudulently set up a…

Please Note: This is a company using the same name but different spelling. This is not the canadian company Nucelle. All this online shopping has done is open up a massive graud industry and despite being told its safe and secure, it is not. Nothing online is safe or secure. These crooks fraudulently set up a reoccurring billing on a product I tried. They have been notified by email and by phone to desist.
I would strongly suggest not to deal with this company. They are deceptive and thus far shown no attempt to resolve this situation. I will never order through nucell again, absolutely horrible to deal with! Be warned.

27 februari 2026
Review zonder uitnodiging
Logo NuCèlle Inc.

Antwoord van NuCèlle Inc.

Sorry but you have the Wrong Company! In the last 3 months we have received numerous telephone messages about this company, NuCell Group from Malaysia. Their website -NuCellgroup.com; telephone +60 17 812 9588; e-mail address: info@nucellgroup.com This company has a similar name to us but sell an entirely different product and are subscription based which we are not. We are a North American company that has been in business for 28 years!
We have no records of Mike Harris having contacted us, having placed or attempted to place an order. It is apparent to us that he is referring to the above company. We are NuCelle with an “E” at the end and are a Mandelic Acid Skin Conditioning Line.

Beoordeeld met 1 van de 5 sterren

Totally scammed this website .without…

Totally scammed this website .without my consent took it off money and didn't give it back pls don't trust.i have very bad experience with them .

6 februari 2026
Review zonder uitnodiging
Logo NuCèlle Inc.

Antwoord van NuCèlle Inc.

Sorry but you have the Wrong Company! In the last 3 months we have received numerous telephone messages about this company, NuCell Group from Malaysia. Their website -NuCellgroup.com; telephone +60 17 812 9588; e-mail address: info@nucellgroup.com This company has a similar name to us but sell an entirely different product and are subscription based which we are not. We are a North American company that has been in business for 28 years!
We have no records of Farhana Ali having contacted us, having placed or attempted to place an order. It is apparent to us that he is referring to the above company. We are NuCelle with an “E” at the end and are a Mandelic Acid Skin Conditioning Line.

Beoordeeld met 3 van de 5 sterren

Total scammers

Total scammers. Do not buy anything from this company. Learned my lesson always research before getting anything from facebook.

6 februari 2026
Review zonder uitnodiging
Logo NuCèlle Inc.

Antwoord van NuCèlle Inc.

Sorry but you have the Wrong Company! In the last 3 months we have received numerous telephone messages about this company, NuCell Group from Malaysia. Their website -NuCellgroup.com; telephone +60 17 812 9588; e-mail address: info@nucellgroup.com This company has a similar name to us but sell an entirely different product and are subscription based which we are not. We are a North American company that has been in business for 28 years!
We have no records of Ps T. having contacted us, having placed or attempted to place an order. It is apparent to us that he is referring to the above company. We are NuCelle with an “E” at the end and are a Mandelic Acid Skin Conditioning Line.

Beoordeeld met 5 van de 5 sterren

Not just a great product, but AWESOME service also

This is the only line I've found that does not irritate my skin or break me out. They have a system for normal/dry and another for normal/oily, I am able to use all products in the line for dry skin with no problem. Also, the luminosity of my skin has increased - slightly, but it has (and at 50+, I'll take ANY luminosity, let's be serious!) Last but not least, I have received personal help on any issue I've had with them. One time the website was acting up, and I got a call after business hours in an effort to correct the problem, for example. Another time I asked for shipping help and they did everything they could to expedite. Great people and a great product, glad I found this company!

30 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disorganized computer need to improve

Ordered on line Jan 21 and Jan 28 received two emails about rating the product and service. It was strange that I have not received my order and email to find out eta. The next day email replied to me that the order was on its way Feb 2 and Feb 4 received my order. This was not the first time I have problem with this company. Two years ago they accused me of not paying the previous order and refused to ship the order to me. I wasted two hours going through my credit card statement to prove to them my payment record. Another time they send me the 15% mandelic acid instead of 10% which caused my skin to burn like crazy. I had to take a picture to show how bad my skin condition was. They said that the label was wrong but if it was I am sure there were other complaints already. Anyway the service is terrible.

5 februari 2021
Logo NuCèlle Inc.

Antwoord van NuCèlle Inc.

It is unfortunate that you have seen fit to bring a personality conflict from your short time as an independent rep with the company into the public domain. As we have suggested previously, if you still wish to use the NuCelle formulations, it would be more productive for you to order from one of our online retailers...

Beoordeeld met 1 van de 5 sterren

I ordered over 1 week ago and have not…

I ordered over 1 week ago and have not received any word other than "order was received." I'm very disappointed on the lack of communication and slowness of processing my order.

24 november 2020
Logo NuCèlle Inc.

Antwoord van NuCèlle Inc.

Thank you for placing an order with us.. We do send out a shipping email with a tracking number. If you are in the United States, you will be able to use this tracking number on the USPS tracking page as well, it is a little more detailed and timely. Unfortunately, these confirmation and shipping e-mails sometime ends up in your junk mail or spam folder. Unfortunately, our shipping time has also increased due to COVID, but it seems to have improved significantly recently.

Beoordeeld met 5 van de 5 sterren

I tried a sample of the facial cleanser…

I tried a sample of the facial cleanser and I am hooked. Now I'm going to try the glacial clay, scrub, anti-oxidant, toner and 10% serum. And I know what to get my female friends for Christmas! Highly recommended.

3 oktober 2020
Review zonder uitnodiging
Logo NuCèlle Inc.

Antwoord van NuCèlle Inc.

Thanks Annie, we are glad you are trying all our products!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer