NULASTIN Reviews 

Update after their reply: The same double-talk. When did you ever see a price that was not the price you would pay??? There are no caveats shown with that price so why would any savvy shopper think that it was the price only if......blah blah blah? No, they are NOT showing ethical or even logical principles.

NULASTIN does not appear to be ethical. I selected the Lash&Brow Duo which lists for $103.60. On the next screen, the payment screen, the price jumps to $110.01 without any explanation. Their reply to my email questioning this was no surprise, no apology. They were aware of it and attempted to explain it away with a defensive bit of double talk

Never sent out my order. Trying to get in touch with customer service. Shop.com has no tracking information tracking information to share - itsays label made, but item not shipped. Three weeks have passed.

First, I love this product. Unfortunately their customer service doesn't meet the same standard. I was supposed to get my package yesterday. I am in California. Package for past few days has been scanned at various points in California. Then two days ago its scanned in Florida. Florida. 3,000 miles from California. Yesterday, same thing. So now its not even moving. I email customer service and after several back and forth exchanges the bottom line is, wait another 7-10 days and then if you don't get it we will resend it. Wow. Looking at the competition now...

I'm a very skeptical consumer because I've been ripped off more times than I can count. But Nulastin Lash and Brow Serums are the real deal. My brows were becoming sparse and thin so I started with just the brow serum. In about 2-3 months, I noticed a huge difference. My brows were full again and growing back in their original, dark color. I was so happy I added the lash serum. I had eyelashes, but they were short and straight. After about 6 weeks of the lash serum, I could not believe my eyes. My lashes were noticeably longer and actually held a curl with an eyelash curler. I noticed a big difference in my lashes just upon waking up in the morning. I was honestly shocked because I didn't think a product would work this well. I've now subscribed to the combo pack. PLUS, their customer service is outstanding. I had an issue with a shipment and had an email plus a follow-up call within a few days of submitting my need for assistance on their website (nulastin.com). Nulastin is pricey but well worth it if your lashes and brows are an issue for you.

I’ve been a very happy customer of Nulastin since 2022–this week was the cherry on top.
I began using their lash and brow serum and because of the brilliant results I added the hair serum-WOW!!
I received my subscription and my hair serum arrived “a little less than tidy”.
The lid had become dislodged even under the plastic seal and squished out.
The boxes were absolutely pristine-I sent a note which was promptly replied to and now I’m awaiting the replacement.
Kudos to the real, live humans there and the wonderful products they sell.
I love my lashes and brows-I wear nearly no makeup now and I feel so confident in my more natural state.
Gracias, Y’all!!

My brows have never been fulller! I was shocked at how full they were within a month. Customer service was amazing! I highly recommend!!!

The entire hair line is incredible, highly recommend it. Also their customer service is some of the best from online stores. all of the agents are in the US

I loved my results from Nulastin. I used both their lash and brow serums, and saw results in less than six weeks. My lashes lengthened significantly and my brows become fuller. I highly recommend their products.

Nulastin products work great! My hair is thicker and feels amazing.

Customers service is also great! They are quick to respond and always helpful.

Awesome products and great customer service 😊 I love my new hair care routine

I absolutely love Nulastin! The products are wonderful, the pricing is great, and their customer service is truly incredible. Every order ships quickly and always arrives exactly as expected. It’s so refreshing to support a brand that consistently delivers quality and reliability. Highly recommend!

Super pleased with my results will definitely be reordering

I have been using the eyebrow serum for about 5 weeks and it's really working! I'm impressed. I think it will continue to work until I reach the fullness I'm hoping for, so I'll go ahead and post this now. I will update if there are any significant changes.

So I have finally finished a bottle of their eyelash growth serum and I would absolutely not recommend it. As someone who has used a large variety of lash serums, from GrandeLash & RapidLash to drugstore brands like e.l.f. and The Ordinary - I have never had worse irritation and side effects than Nulastin.
Note: Just to be clear, I do not use brand after brand of lash serums consecutively. Even if a lot of these are ophthalmologist approved, best thing to do is leave your eyelids clean and left alone so I use one brand of lash serum once every couple of years to "rest" my lashes.
Back to the topic, there is often an itchiness or light stinging/burning feeling that comes with a lot of lash serums but this was definitely by far the worst. I noticed that within days of using Nulastin, I had ended up with 2-3 milia on my waterline per eye. My lids would often burn and I've noticed a decrease in fat in my eye area, making it look look hollow and much more aged. My lids have also darkened to a purplish red. Although my lashes did grow a bit (about the same as if I were to use GrandeLash or RapidLash), they ended up falling off after I stopped using it. I would advise against using this brand and seek other alternatives.

And yes, I did contact Nulastin and they were not helpful. They simply advised I stop using the product as they did confirm I was using it correctly but the formula probably is incompatible with me.

I tried the serum once a few years ago and it worked, but it seriously irritated my eyes after a few weeks. They refunded me. I decided to try it again this year because I've tried other lash serums but they haven't worked very well and I hoped my experience would be different this time around if i only used it once a day instead of twice. Nope. After only 2 applications, my eyes got seriously itchy and red. I only applied it to my upper lashes as instructed and didn't get any into my eyes. I contacted customer service for a refund, but because they refunded me a few years ago, they're refusing to refund me now. They then sent me a bunch of instructions on how to use the product, but the irritation and redness is not worth the lash growth. Very disappointed, and lesson learned.