Their website some-times has limited information which is further obscured with terms such as “Remember that the second product image displays the accurate item, while the first image pertains to... Toon meer
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Lees wat reviewers zeggen
I recently purchased the Coil and Duct Disinfectant EPA Registered Hospital Grade 5L from NZ DEPOT, and I'm thoroughly impressed with its performance. The product not only met but exceeded my expectat... Toon meer
Bedrijf heeft geantwoord
The advertisement was slightly misleading on the quantity of material that you were buying. So when the item showed up and was small we were less than happy considering the price.
Bedrijf heeft geantwoord
After many complaints, emails and investigations, i finally received my parcel after 3 weeks. Turns out my parcel was here all the time at reception, but under another name, how did that happen? Not... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
NZ's #1 Online Home Improvement Online Store. https://nzdepot.co.nz * Beat Price Guaranteed! NZ Depot
Contactgegevens
217 Great South Road, 2025, Auckland, Nieuw-Zeeland
- 0273659516
- info@nzdepot.co.nz
- nzdepot.co.nz
2,7
Slecht
36 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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Poor Contractability
Their website some-times has limited information which is further obscured with terms such as “Remember that the second product image displays the accurate item, while the first image pertains to the product category.” Yet for many items there is no second image.
Also, multiple attempts to ask them questions via the only two methods they have available email and webform both went unanswered for over a week.
This does appear to re-enforce that they are not an easy company to contact.
23 juni 2025
Review zonder uitnodiging
NZ Depot poor service
I have ordered an Bedroom Heatpump from NZ Depot on 15 May 25 and paid and that product says the item is onhold. When you email NZ depot call or txt, no replies come back so what is the update? You feel helpless when you cannot speak to somone. will it be sent or what?
15 mei 2025
Review zonder uitnodiging
Quick delivery and installation
Quick delivery and installation. Happy with product and service. Job well done!
1 april 2025
Review zonder uitnodiging
I ordered a window fan from this outfit…Order number ND1119864
I ordered a window fan from this outfit 2 weeks ago. received a nice invoice and receipt. Thats where the experience ended. Nothing has turned up. I have emailed them . no reply, I have rung the mobile phone and you guessed it no answer, I txt the mobile number it come back it cant be delivered. I think this outfit is a scam so beware as I doubt I'll ever see the goods.
6 november 2024
Review zonder uitnodiging
Slow expensive shipping, hidden fees.
Slow expensive shipping with hidden processing fees...
Dont order on a Wedsnday or Thursday and expect it to be there by the weekend... They are Slow operators. Pissed me off as shipping is $$$$
12 september 2024
Review zonder uitnodiging
Why is your business address listed as…
Why is your business address listed as a Kmart address?
25 mei 2024
Review zonder uitnodiging
Antwoord van NZ DEPOT
Hi Cody,
Thank you for bringing this to our attention. We sincerely apologize for any confusion caused. Our team has investigated the issue and found no instances where our business address is listed incorrectly as a Kmart address. However, we take your feedback seriously and are committed to resolving this matter promptly.
Could you please provide more details or screenshots to help us better understand and address the issue? Your assistance will enable us to rectify any potential errors swiftly.
We value your feedback and strive to ensure the best experience for our customers. Thank you for your patience and understanding.
Best regards,
The NZ Depot Team
Have not received it
24 december 2023
False Advertising
You were advertising an item you don't have in stock so I now have to wait for the money to be refunded you shouldn't advertise something that you don't have in stock was extremely pissed off
25 december 2023
You processed it so fast that it was in…
You processed it so fast that it was in transit the day i purchased
23 december 2023
Order cancelled with no reason given
Order cancelled with no reason given. No reply to email or texts. Terrible
8 december 2023
I have been trying to contact your…
I have been trying to contact your company for an existing order and no response.
21 december 2023
Review zonder uitnodiging
Scam
Put order in, no contact from customer service or response to emails.
Grateful I didn't spend much because I doubt I'll see my money or the product.
5 december 2023
Product I was ordering was sold out but…
Product I was ordering was sold out but it was not marked such on website. I look forward to a better experience next time.
4 december 2023
Prices incorrect, shipping isn’t free!!
Prices incorrect, I got charged $19 for FREE shipping!!! Nobody replies to emails, text, phone or messenger!!!
3 december 2023
Your web site is really slow
Your web site is really slow. You can't pick how many items you want to see at a time, so you have to keep changing pages and since it's so slow it makes you want to give up looking.A plus is that your prices seem quite good.
1 december 2023
Great product and quick delivery
26 november 2023
took awhile to sort !!, your email service ????
took awhile to sort out as to make the payment , now all sorted , blocked by the VPN
8 november 2023
Antwoord van NZ DEPOT
Hi JF,
Glad to hear everything's sorted now! We understand the inconvenience caused by the payment delay. Regarding the VPN block, we'd be happy to assist further if needed.
Best,
NZ DEPOT Team
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