Odyssey Reviews 120

Great Overall Experience with the customer Service

Odyssey were contacted to install various new telephone and computer points for our Firm. The engineer Darren was fantastic, so polite, courteous and super efficient! He installed exactly what we wanted with no fuss, no mess, just an excellent service and a real credit to his firm. So nice to have an engineer who knows his stuff! Thank you Darren!

Thank you to Rob New for helping yesterday with our conference call facility. This was instantly sorted. Highly recommend this company. Emma Salvin - Landteam

Fantastic service ... every time!
Andy and Nathanial never fail to provide an amazing, professional and supportive service, way above and beyond (as do all of the team).

Highly recommended

Thank you Andrew for doing the job, & Nathaniel & Chelsea for getting it underway.
Thank you for the really prompt work that got our internet back on.
Ian Alston Road Garage

WE asked Odyssey to upgrade our existing telephone systems, which they were happy to help us with. We had some problems along the way, but this was beyond Odyssey's control. Special shout out to Sam, who has been brilliant throughout the full installation, training and problem solving. A lovely young man who is a credit to Odyssey!! Thanks Sam!!

We had our internet system updated by Lee and Jake at Cleveland and Cosmetic Implant clinic, they were both very helpful, friendly and likable.

Efficient and clean and tidy. We have upgraded our sytem due to some staff members working from home and this has been done quickly and efficiently with the mimimum of fuss and maximum customer services. Special mention to both Darren and Joe who have been fantastic

Jake visited our site yesterday to install a new phone line to our nursery area. He was extremely approachable and answered all of our questions. He really went out of his way to ensure the job was done right and we understood how to operate the phone system before he left. Friendly, professional, trustworthy, approachable! Thank you for a great service - Would recommend.

Needed some work doing on our data equipment in the hotel and the guys (I
think they were called Darren, Joe and Lee) did an amazing job. They've looked after our whole group to be honest so I would definitely recommend them!

Daren and lee always give great service, great banter and a happy smile. Always a pleasure

I'm a manager at a Public house were Darren Griggs and Lee Dowle have been doing a fantastic job. They a a credit to the company. I would fully recommend Odyssey Systems! Thanks for all you did guys.

We have just renewed our contract and taken the opportunity to upgrade our telephone system and Wi-Fi. The installation team were fantastic and resolved any challenges quickly and efficiently. Delighted with the outcome. Throughout I have found their customer service to be superb and I would highly recommend any business to consider using Odyssey.

The service, help and assistance we have received from Odyssey since we starting using them in February has been excellent and you could not ask for anymore.

Have relocated our business to home addresses in the last few days due to virus lockdown and the help and assistance provided by Louise and Andrew has been brilliant and really helped us to continue to trade without to much disruption.

Certainly made the right decision to move to Odyssey and we would highly recommend them to everyone.

Thank You.

Again a big thanks, once again, to the team at Odyssey especially Rob, Freya and Kriss who have guided us through these ever challenging circumstances to ensure we keep our connectivity whilst working remotely, allowing us to continue to provide the service our clients still need from us.

Louise on customer services, Jack and Jake engineers all went above and beyond to help me in my time of need to change over a router and associated problems. Excellent service, couldn't have been better - highly recommended.

Darren and Joe did a great job installing our phonelines and broadband. Highly recommend Odyssey Systems!

You only know how good a system is when you need it - Internet went down of Friday, back up system kicked in and Alan rang me from Odyssey to say there was an alert their end to say the system had failed. Alan was brilliant and followed it up Saturday morning, it was found to be a fault at the BT exchange, Thanks Alan great customer care. Michael Reed.

Problem fixed quickly and efficiently. Engineer Callum was friendly and explained what was wrong and how the problem was resolved

After a lot of problems with other service providers we went to Odyssey. They provided us with exactly what we needed, no messing very fast an efficient service just wish we had used them from the start.