I previously left a review about my experience with OhentPay after they closed my account on 10 April 2026 while holding £86.46 of my money. At the time, I was told that my remaining bala... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Had only one successful transfer that took the one-business day processing time to receive the funds. On one occasion it took three days and on the last occasion, it took 12 days to process the transa... Toon meer
Bedrijf heeft geantwoord
Well, it is a bit complex, although it is a secured process. It may be difficult to people who are well learned. I struggle for like 3 days to get it right Additionally, your customer's service age... Toon meer
Bedrijf heeft geantwoord
My experience in using Ohentpay for all my transactions over the years has been excellent. The best rate offered compared to compeitors. Bestides, the instant alert confirming my proceesing is complet... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Send and receive money across borders in minutes! Send, exchange, and receive money from anyone in the UK, US, and Nigeria.
Contactgegevens
411 Ilford Lane, IG1 2SN, Ilford, Verenigd Koninkrijk
- marketing@ohentpay.com
- ohentpay.com
3,0
Gemiddeld
508 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic....
Fantastic..... I received the money within seconds. Great app, Great rate!!
8 februari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hi Chukwunyere,
We're so excited to hear that you received your money within seconds and love our great rates. Thank you for the fantastic feedback! We'll keep delivering the top-notch experience you deserve. Cheers!
OhentPay.
Antwoord van OhentPay Limited
Hi Power,
We appreciate your feedback! We're delighted to hear you enjoyed our services. Your satisfaction motivates us to keep getting better.
Thank you.
OhentPay.
Great easy to use and very fast
Great easy to use and very fast
4 februari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hi Tracy,
We're delighted to hear that you found our service easy to use and very fast. Your satisfaction is paramount and we look forward to continuing to provide you with excellent service.
OhentPay.
Antwoord van OhentPay Limited
Hello Oyewale,
Thank you for the great feedback! We're thrilled to hear that you had a smooth and fast experience. We truly appreciate your support and look forward to serving you even better.
OhentPay.
Quit like past year 2024 which I have…
Quit like past year 2024 which I have to spend days before my poor mother allowance can be credited.
3 februari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hey Patrick,
We understand how important timely transactions are, especially for your loved ones. We're continually working to improve our services and ensure faster, more reliable transfers. Thank you for your feedback.
OhentPay.
Convenient,prompt and easy
Convenient,prompt and easy
No stress at all, got the money transfer done in minutes
1 februari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hey Ngozi,
Thank you for your wonderful review! We're thrilled that you found our service convenient, prompt, and stress-free. Providing a seamless money transfer experience is our top priority. We look forward to serving you again.
OhentPay.
Scary
It took 24 hours to get the transfer done. That was quite scary
27 januari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hello Ugoo,
We regret any inconvenience you faced during your transaction. While we strive to process transactions swiftly, certain factors can sometimes affect the processing time.
However, we ensure transparency by updating the expected delivery timeframe on the app, which is 1 working day (24 hours). We’re pleased to confirm that your transaction was processed within this timeframe.
If at any time you need more information regarding a transaction, please feel free to reach out to our support team via the in-app live chat.
We appreciate your feedback and remain committed to providing a smooth and reliable service.
Thank you.
OhentPay.
I sent money since yesterday morning…
I sent money since yesterday morning till now the money is on process. It a matter of urgency since yesterday the money is still processing now how is this reliable. Ohent is not a good app.
27 januari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hey Joy,
We regret any inconvenience this delay may have caused. While we strive to ensure prompt payment processing, some transfers may be affected by security checks, regulatory requirements, or other operational factors. We always aim to inform our customers about these potential delays in advance.
We were unable to trace your account and have requested more information. Also you can provide us with more details via support@ohentpay.com so we can investigate and assist you as quickly as possible.
Thank you.
OhentPay.
Bad service
Bad service. They used to be very fast. When their competitors are making instant transfers, they are telling me one day. How long does it take a viable financial institution to make transfers? I regret trying them again. I wish I have come here earlier for the reviews.... I do not recommend using them, they're bunch of scammer holding up people money for days doing business with it before delivering it...... the worst money transferring app ever..... don't try using them
24 januari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hi Nolly,
We regret to note that you had an unsatisfactory experience with us and we understand how distressing delays can be.
While we strive to ensure prompt payment processing, some transactions may take longer than expected due to security checks, regulatory requirements, or other operational factors. We always make an effort to inform our customers about these potential delays in advance.
Please rest assured that we do not intentionally withhold funds for any purpose other than completing your transfer.
We are committed to providing you with a faster and more reliable solution, and we hope to have the opportunity to make things right for you. Your trust is very important to us.
Thankyou.
OhentPay
Easy experience and convenient way to…
Easy experience and convenient way to send money abroad
27 januari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hello Vee,
We appreciate your positive feedback! Knowing that you found our service easy to use and convenient for sending money abroad is delightful. Providing you with a seamless experience is our top priority and we look forward to serving you again.
OhentPay.
The financial services here was…
The financial services here was fantastic (exchange rate was higher than most other platforms) and payout was prompt!!
25 januari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hi James,
Thank you for your wonderful review! We're thrilled you are satisfied with our services, exchange rates, and prompt payouts. We always strive to provide the best experience for our customers, and we truly appreciate your feedback.
Looking forward to serving you again!
OhentPay.
Bad service
Bad service. They used to be very fast. When their competitors are making instant transfers, they are telling me one day. How long does it take a viable financial institution to make transfers? I regret trying them again. I wish I have come here earlier for the reviews
24 januari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hi FM,
Thank you for reaching out and sharing your concerns. We aim to process transactions quickly, usually within minutes. However, there are times, like now, when delays occur due to bank processing times. In these situations, we update the expected completion timeframe to help you make informed decisions about your transactions.
Please rest assured that your transaction is being processed and will be completed within the estimated timeframe. We appreciate your patience and value your feedback as we work to provide a seamless experience.
Thank you for trusting us. We will share further updates via the in-app live chat.
OhentPay.
Antwoord van OhentPay Limited
Hello Suleiman,
We’re thrilled you’re enjoying our unbeatable exchange rates. Your feedback motivates us to keep delivering the best service. Thank you so much for your review.
OhentPay.
Simply Brilliant 👏
Simply Brilliant 👏
I'd however like to suggest that the process of confirming the reason for payment be selected immediately the amount being transferred is included. This way, the idea of flagging the payment will be eliminated and the customer, saved the embarrassment of being suspected for a legitimate payment.
Best regards
Michael
20 januari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hi Michael,
Thank you for your kind words and thoughtful suggestions! We’re delighted to hear you’re enjoying our service. We’ll share your feedback with our team to explore improvements to the payment process and further enhance the customer experience. Your input is greatly appreciated!
OhentPay.
My transactions were very fast from both ends.
My transactions were very fast from both end. I was so scared of using the app for the first time to make transfers because of the negative feedbacks from those that were already using the app for transactions.
20 januari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hey Nmamdi,
Thank you for sharing your experience! We’re glad your transactions were fast and smooth. We understand your initial concerns and are happy we could earn your trust.
If you need any help, don’t hesitate to reach out! You can contact us at support@ohentpay.com or just chat with us in the app. We’re always here to assist you!
OhentPay.
Today the transaction was very fast I…
Today the transaction was very fast I couldn't believe!
17 januari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hey Ebenezer,
We're so glad to hear that your transaction was faster than you expected. It’s our goal to keep providing quick and seamless service every time. Thank you for the amazing feedback!
OhentPay.
Excellent service delivery
Doing transactions with Ohentpay is easy and you receive value almost real time. Would recommend this platform to anyone interested in sending money back home.
17 januari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hi Jude,
Thank you for your positive feedback! We're pleased to hear that using OhentPay has been a smooth experience for you. We’ll keep striving to provide a service that meets your needs.
OhentPay.
Highly satisfied and recommendable.Excellent
Excellent outcome and highly recommendable to my friends.
Keep it up
16 januari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hello Daniel,
Thank you so much for your brilliant feedback! It’s fantastic to hear that you’ve had such a positive experience. We’re here to make every transaction seamless and stress-free!
OhentPay.
Antwoord van OhentPay Limited
Hi Joy,
It’s gratifying to know we are making a difference. We'll strive to exceed your expectations and ensure you have the best experience possible. Thank you for your kind words!
OhentPay.
Excellent Customer focus and hitch free transactions
Ohent pay has raised the bar for instant remittance to Africa and the swift rectification of payment issues is second to none.
16 januari 2025
Review zonder uitnodiging
Antwoord van OhentPay Limited
Hi Ikechukwu,
We’re excited to learn about your positive experience! At OhentPay, we are committed to providing seamless and dependable services for all our clients. We eagerly anticipate the opportunity to serve you even better in the future.
Thank you.
OhentPay.
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