OKA - Froxfield Reviews 147

TrustScore 5 uit 5

4,8

The Forge, Bath Road, Froxfield, SN8 3LD Marlborough, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really friendly helpful staff. Love the Gwendolen Serigraph Ottoman that I ordered. I purchase from this particular store regularly and it is always a pleasant experience. Store is beautifully pre... Toon meer

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Beoordeeld met 5 van de 5 sterren

Debbie and Jane at the Marlborough store were fantastic , we are repeat customers due to these to ladies . They are so helpful and knowledgeable, always happy and we would recommend them to all of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The cushion covers are gorgeous so I have no complaints about the product. However I bought them very recently in your Marlborough store and while there I asked if there were any discounts coming up t... Toon meer

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Beoordeeld met 5 van de 5 sterren

After a visit to decide what we liked, a follow-up phone call the next day found me speaking with the ever helpful Bethany @ the Marlborough store. In no time at all, we had dimensions and purchased t... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Decoratie- en interieurwinkel
  3. Lampenwinkel

Geschreven door het bedrijf

Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.


Contactgegevens

  • The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, Verenigd Koninkrijk

  • +44 1488 684250

4,8

Uitstekend

TrustScore 5 uit 5

147 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Bethany went out the extra mile

Bethany went out of her way to be helpful with my purchase of an armchair.

21 september 2025
Logo OKA - Froxfield

Antwoord van OKA - Froxfield

Dear Jean,

Thank you for your kind review. We’re delighted to hear that Bethany went the extra mile to assist with your armchair purchase — she’ll be so pleased to know her help made a difference.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Amazing quality products

Amazing quality products, friendly staff and the reduced corner is full of great finds

14 september 2025
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Antwoord van OKA - Froxfield

Dear Allison,

Thank you for your wonderful review. We’re delighted to hear you’re so pleased with the quality of our products and that our friendly Froxfield team made your visit enjoyable. It’s great to know you also discovered some treasures in our reduced corner!

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Staff were helpful

Staff were helpful, knowledgeable & understanding of my requirements

16 september 2025
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Antwoord van OKA - Froxfield

Dear Louise,

Thank you for your kind review. We’re so pleased to hear our team were helpful, knowledgeable, and attentive to your needs. Your feedback is greatly appreciated.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Lovely staff

Lovely staff the person who helped us with the purchase of a lampshade was very helpful

14 september 2025
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Antwoord van OKA - Froxfield

Dear Jennifer,

Thank you for your kind review. We’re so pleased to hear our Froxfield team were lovely and that you received such helpful service when choosing your lampshade. Your feedback is greatly appreciated.

Kind regards,
OKA

Beoordeeld met 4 van de 5 sterren

Always good to shop at Froxfield

Always good to shop at Froxfield. So interesting. Such a lot f choice

30 augustus 2025
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Antwoord van OKA - Froxfield

Dear Kay,

Thank you for your lovely review. We’re so pleased to hear you always enjoy shopping at our Froxfield store and appreciate the variety and choice available. Your kind feedback means a lot to us.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

I always love visiting Oka

I always love visiting Oka – their furniture and soft furnishings are beautifully designed and excellent quality. I recently bought a floor lamp with a gorgeous lampshade and couldn’t be happier with it. The pieces really add character and warmth to my home. Highly recommend!

31 augustus 2025
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Antwoord van OKA - Froxfield

Dear Helen,

Thank you for your wonderful review. We’re delighted to hear you always enjoy visiting our Froxfield store and that you’re so pleased with your new floor lamp and lampshade. It’s lovely to know our designs have added character and warmth to your home.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Excellent choice and extremely helpful…

Excellent choice and extremely helpful staff.

23 augustus 2025
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Antwoord van OKA - Froxfield

Dear Veronica,

Thank you for your kind review. We’re delighted to hear you were pleased with the excellent range of products and the helpful service from our Froxfield team. Your feedback is greatly appreciated.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Very helpful lady at the Froxfield…

Very helpful lady at the Froxfield store. Bought a lovely tray at a good price.

21 augustus 2025
Logo OKA - Froxfield

Antwoord van OKA - Froxfield

Dear Alison,

Thank you for your lovely review. We’re delighted to hear you received such helpful service from our Froxfield team and found the perfect tray at a great price. Your feedback is much appreciated.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Your colleague was very helpful…

Your colleague was very helpful instore, allowing us to put a bulb in a lamp to see what it would look like lit up. She also took great care wrapping our purchases.

13 augustus 2025
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Antwoord van OKA - Froxfield

Dear Elizabeth,

Thank you for sharing your experience. We’re so pleased our Froxfield team took such care in assisting you and ensuring your purchases were well looked after.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Worth the 3 hour drive from Derbyshire!

Very friendly & helpful lady served me. Thank you.

21 juli 2025
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Antwoord van OKA - Froxfield

Thank you for your lovely review — we’re delighted to hear that your visit to our Froxfield store was worth the journey and that you were warmly looked after by our team.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Above and Beyond from Froxfield team

Thank you to the team in the Froxfield store.
Only one piece of the item I wanted was left in the store only.
The team went above and beyond to proceed with the purchase over the phone and then to carefully pack it.
It arrived in a perfect condition.
So thanks again!

3 juni 2025
Beoordeeld met 5 van de 5 sterren

A happy Sunday morning!

Lovely cheery knowledgeable staff. Love the way the shop is laid out. 10/10

25 mei 2025
Logo OKA - Froxfield

Antwoord van OKA - Froxfield

Dear Customer,

Thank you for your wonderful feedback! We're so pleased to hear you enjoyed your Sunday visit — and that our cheerful and knowledgeable team made it even better. We're glad you loved the shop layout too!

Warm regards,
OKA

Beoordeeld met 5 van de 5 sterren

Great purchasing experience

Great purchasing experience

10 mei 2025
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Antwoord van OKA - Froxfield

Dear Mr Barrett

Thank you for your kind words! We are pleased to hear that you enjoyed your recent visit to our Froxfield store.

We hope to see you again soon.

Best regards
OKA

Beoordeeld met 5 van de 5 sterren

I popped into your Froxfield store…

I popped into your Froxfield store yesterday. I wanted a lampshade in fact I bought two. I was also interested in some tea cups. I was looked after by a lovely and knowledgeable young woman, who gave me good advice. She also told me that the tea cups I had been interested in were in the sale at a good price I bought four! Such good service from a super associate. Always good to look around your storeroom.

27 april 2025
Logo OKA - Froxfield

Antwoord van OKA - Froxfield

Dear Lynn

We are thrilled to hear that you had such a wonderful visit to our Froxfield store. It's fantastic that you found the lampshades you were looking for and that you were able to take advantage of the sale on the cups and saucers.

We are proud of our team and appreciate your kind words about the assistant who provide our such excellent service and a pleasant shopping experience.

Best regards
OKA

Beoordeeld met 5 van de 5 sterren

I’ve been shopping with OKA for over…

I’ve been shopping with OKA for over 30yrs and furniture still in amazing condition. Always receive a warm welcome in their stores with helpful & friendly staff .
Exemplary.

18 april 2025
Logo OKA - Froxfield

Antwoord van OKA - Froxfield

Dear Natalie

Thank you so much for your kind words and for being such a loyal customer!

We are thrilled to hear that you continue to enjoy our furniture and appreciate the warm welcome you receive in our stores. We are committed to providing exceptional service and quality products, and your feedback means a great deal to us.

Thank you for your continued support and we look forward to welcoming you back soon!

Best wishes
OKA

Beoordeeld met 5 van de 5 sterren

I recently visited the Froxfield…

I recently visited the Froxfield Showroom where I found the staff to be very helpful and nothing was too much trouble. Thank you.

18 april 2025
Logo OKA - Froxfield

Antwoord van OKA - Froxfield

Thank you for your kind review!

We're thrilled to hear that you found our team helpful and accommodating at the Froxfield Showroom. We aim to provide excellent customer service, and it's wonderful to know that we met your expectations.

We look forward to welcoming you back soon!

Best regards
OKA

Beoordeeld met 5 van de 5 sterren

Very pleasant & helpful service

Very pleasant & helpful service

17 april 2025
Logo OKA - Froxfield

Antwoord van OKA - Froxfield

Dear Ian

Thank you for your kind words!

We're delighted to hear that you had a positive experience with our Froxfield team. Providing excellent customer service is something we take pride in, and we appreciate your feedback.

Best regards
OKA

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