Dr Anthony & I have found that buying from OKA is always a pleasure! OKA staff are always on hand with advice when needed. They are always pleasant and knowkedgeable too. If ever we are unable to get... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Michelle - Amazing help and service, even looking after my bags after I had bought a huge light fitting and needed to arrange a lift. Advice about use of false flowers for a wedding arrangement, ove... Toon meer
Bedrijf heeft geantwoord
Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... Toon meer
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Zoe at the Harrogate store was friendly , helpful and we managed to order all of our items and take away a lovely set of cushions for our new sofa. Thank you for such a professional service !
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Contactgegevens
9 West Park, HG1 1BL, Harrogate, Verenigd Koninkrijk
- +44 1423 701161
4,8
Uitstekend
294 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We went to Harrogate OKA to see a chair…
We went to Harrogate OKA to see a chair I had seen a few days earlier Emma helped us to review the purchase .It had been sold but she discussed it with us and advised us on colour coordination, availability and practicality. She was patient and delighted
24 november 2025
Review zonder uitnodiging
Antwoord van OKA - Harrogate
Dear Dr Newton,
Thank you for your thoughtful review. We’re delighted to hear that your visit to our Harrogate store was such a positive experience and that you felt well supported while exploring your options.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Fantastic shop with excellent staff
Fantastic shop with excellent staff. Emma manages the shop very effectively. All the staff are friendly, helpful and well informed.
23 november 2025
Antwoord van OKA - Harrogate
Dear Richard,
Thank you for taking the time to leave such a kind review. We’re delighted to hear that your visits to our Harrogate store are always enjoyable and that the team create such a welcoming atmosphere. Your feedback means a great deal to us, and we’re grateful for your continued support.
Kind regards,
OKA
Antwoord van OKA - Harrogate
Dear Rosemary
Thank you for your lovely review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us.
We hope you will revisit us again soon!
Kind regards
OKA
Antwoord van OKA - Harrogate
Dear Adrian
Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us and will be shared with the store.
Kind regards,
OKA
The assistants are all very friendly…
The assistants are all very friendly and helpful.
5 november 2025
Antwoord van OKA - Harrogate
Dear William
Thank you for your lovely review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us.
Kind regards,
OKA
Helpful advice
11 november 2025
Antwoord van OKA - Harrogate
Dear Virginia,
Thank you for your kind review. We’re so pleased to hear that you received helpful advice during your visit to our Harrogate store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Great products and good service
6 november 2025
Antwoord van OKA - Harrogate
Dear David
Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us and will be shared with the store.
Kind regards,
OKA
Service and quality !
I’ve always loved the quality , the choices the design’s
,they choose lovely materials that you can’t find anywhere else.
The staff are helpful and patient, that really is a bonus especially for someone like me I’m old and don’t hear very well but they go out of their way to help me.
29 oktober 2025
Antwoord van OKA - Harrogate
Dear Mrs Arnold,
Thank you for your wonderful review. We’re so pleased to hear that you continue to enjoy the quality and design of our collections and that our Harrogate team made your visit such a pleasant experience. It’s lovely to know their patience and care helped make your time with us comfortable and enjoyable.
Your kind words mean a great deal to us, and we look forward to welcoming you back again soon.
Kind regards,
OKA
I received an excellent service from Emma…
I received an excellent service from Emma in the Harrogate store when I visited. Emma is so helpful and welcoming.
3 november 2025
Antwoord van OKA - Harrogate
Dear Julie,
Thank you for your lovely review. We’re so pleased to hear that you received such a warm and helpful welcome during your visit to our Harrogate store. Your feedback is greatly appreciated, and we’re delighted that your experience was such a positive one.
We hope to welcome you back again soon.
Kind regards,
OKA
Antwoord van OKA - Harrogate
Dear Cliff,
Thank you for your kind feedback. We’re pleased to hear that you received helpful service during your visit to our Harrogate store and that the refund process was straightforward. Your comments are greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Antwoord van OKA - Harrogate
Dear David
Thank you for your review. We are delighted to hear that you received good service during your visit, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back again soon.
Kind regards,
OKA
On Monday 27th October I purchased a…
On Monday 27th October I purchased a mirror and also wanted to purchase a set of 5 Pentangle wall murals, I was told the latter would be reduced as your mid term sale was due to start the following day 28th., also that as I was a first time customer I would receive a 15% discount I paid for the mirror with the discounted price on the 27th. and called on the 28th to pay for the discounted Pentangle wall murals only to be told as the items had been reduced in the sale, the 15% first time customer discount was not applicable, and in addition a £50 delivery charge would be applied to the pictures as they were not a stock held item even though I was collecting them from your shop, I find this behaviour to be totally unacceptable, delivery charge to your home yes, but not a collection from your premises. I cancelled the sale, and will not shop at OKA again
27 oktober 2025
Antwoord van OKA - Harrogate
Dear Mr Barnes,
Thank you for taking the time to share your feedback. We are sorry to learn of your disappointment regarding the information provided about the first-time customer discount and the Click & Collect charge.
Our Click & Collect fees are outlined on our website. A small, tiered charge has been introduced to reflect the cost of picking, packing, and transporting Click & Collect orders to the selected store. These costs have increased in line with rising wages, employment costs, and fuel prices. While we continue to absorb part of these costs, our rates remain consistent with those of other premium homeware and furniture brands.
We fully appreciate how this situation may have been frustrating, particularly as a new customer, and your comments will be shared with the relevant teams to ensure greater clarity in future communications.
Kind regards,
OKA
Very helpful and pleasant staff.
21 oktober 2025
Antwoord van OKA - Harrogate
Dear Cay
Thank you for your kind review. We are delighted to hear that you found our Harrogate team provided helpful service during your recent visit. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.
Best regards,
OKA
What a lovely team of ladies at…
What a lovely team of ladies at harrogate.
We bought 3 cushions and they all chatted to us and made us welcome.
Only one small gripe with okas buying team why oh why have you discontinued the pasha range of plates and only do the cups? I absolutely loved them and can't get replacements.
26 oktober 2025
Antwoord van OKA - Harrogate
Dear Helene,
Thank you for your lovely review. We are delighted to hear that you felt so welcome during your visit to our Harrogate store and that the team helped make your experience an enjoyable one.
We also appreciate your feedback regarding the Pasha range. We understand how frustrating it can be when a favourite collection is discontinued, and we will make sure your comments are shared with our buying team for consideration.
Thank you again for taking the time to share your thoughts. We hope to welcome you back soon.
Kind regards,
OKA
Impeccable service.
From start to finish the service was second to none . The staff could not do enough to help us and one girl called Fleur was amazing. Her knowledge and help in getting what we needed was fantastic.
25 oktober 2025
Review zonder uitnodiging
Antwoord van OKA - Harrogate
Dear Judith,
Thank you for your wonderful review. We are delighted to hear that your experience in our Harrogate store was such a positive one and that you felt well supported throughout your visit. Providing attentive and knowledgeable service is something we care deeply about, and it’s truly rewarding to know this was reflected.
We hope to welcome you back again soon.
Kind regards,
OKA
The best home store every thing you…
The best home store every thing you didn’t know you wanted in beautiful surroundings
26 september 2025
Antwoord van OKA - Harrogate
Dear Mrs Woollin,
Thank you for your lovely review. We’re delighted to hear you enjoyed your visit to our Harrogate store and that you found so many beautiful pieces to love — sometimes it’s the things we didn’t know we needed that make all the difference!
Kind regards,
OKA
Antwoord van OKA - Harrogate
Dear Sally,
Thank you for your lovely review. We’re so pleased to hear that our Harrogate team were so helpful and made your visit such a positive experience. Your kind words will certainly be shared with them.
Kind regards,
OKA
Lovely visit to store
Visited the Harrogate store friendly service and helpful staff. Quality of products superb. I don’t live near to a store so rely online so nice to see things all displayed.
24 september 2025
Antwoord van OKA - Harrogate
Dear Amanda,
Thank you for your lovely review. We’re delighted to hear you enjoyed your visit to our Harrogate store and received such friendly and helpful service. It’s wonderful that you had the chance to see our products beautifully displayed in person — we’re so pleased you were impressed by the quality.
Kind regards,
OKA
Delivery date cancelled
Delivery date cancelled, could not make alternative arrangements for the rearranged date. Oka did not communicate with the delivery company to arrange a better time or date as requested, instead driver turned up at an inconvenient time.
23 september 2025
Review zonder uitnodiging
Antwoord van OKA - Harrogate
Dear Mr Blackburn,
Thank you for taking the time to share your feedback. We are sorry to hear about the inconvenience caused by the change to your delivery date and the difficulty in arranging an alternative time.
We appreciate how frustrating it must have been when the delivery took place at an unsuitable time despite your request for a different arrangement. This is not the level of service we aim to provide, and we have shared your comments with our delivery partners to help improve coordination and communication going forward.
Thank you again for bringing this to our attention.
Kind regards,
OKA
Antwoord van OKA - Harrogate
Dear Mrs Pelling,
Thank you for your lovely review. We’re so pleased to hear that our Harrogate team impressed you with their product knowledge and service. Your kind feedback is greatly appreciated and will be shared with the team.
Kind regards,
OKA
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