OKA - Redbrick Reviews 

175
•
TrustScore 5 uit 5

4,8

Bradford Road 218, WF17 6JF Batley, England, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We've had a fabulous experience throughout with OKA and especially Leah, the Interior designer based at Redbrick. She has helped us design three rooms in our home and encouraged us out of our comfort... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Called at red brick to pick a picture up. Misinterpreted and I, along with a friend, spent nearly 2 hours in the shop. Leah the shop assistant was an absolute star. She never pressured us t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Our delivery was good but the console table was damaged in two different locations meaning it has been returned. It looks like a weak piece of furniture in hindsight. Fixings to the top were all broke... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The lady at Red Brick Mill, Batley was very helpful. She allowed me to browse but answered my questions and helped my decision making. She was not pushy in any way, did not make me feel uncomfortable... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Decoratie- en interieurwinkel
  4. Lampenwinkel

Geschreven door het bedrijf

We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.


Contactgegevens

  • Bradford Road 218, WF17 6JF, Batley, England, Verenigd Koninkrijk

  • +44 1924 928783

4,8

Uitstekend

TrustScore 5 uit 5

175 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(175)

3.051 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We've had a fabulous experience…

We've had a fabulous experience throughout with OKA and especially Leah, the Interior designer based at Redbrick. She has helped us design three rooms in our home and encouraged us out of our comfort zones when it came to colours and patterns. Any items we were unsure about, were relooked at and she gave us options within our budget. I'm amazed that this is a free service and highly recommend people to try it. We love the results. Delivery was also on time and friendly.

29 september 2026
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Antwoord van OKA - Redbrick

Dear Mrs Linsi

We are so thrilled to hear about your fantastic experience working with Leah at our Redbrick store. It is wonderful to know that you were guided so thoughtfully to explore new colours and patterns, and that your preferences and budget were kept in mind every step of the way. Hearing how much you love the final results in your three refreshed rooms means the world to us, and we are equally delighted that the delivery process was seamless and friendly from start to finish. Thank you so much for your kind recommendation and for letting us be a part of your home transformation.

Best wishes
OKA

Beoordeeld met 5 van de 5 sterren

Called at red brick to pick a picture…

Called at red brick to pick a picture up. Misinterpreted and I, along with a friend, spent nearly 2 hours in the shop.

Leah the shop assistant was an absolute star. She never pressured us to buy anything, yet helped with anything she could. She was very attentive ,yet not intrusive. She made us feel welcome and even gave my dog a treat.

I would also like to mention on a previous occasion while shopping at your redbrick store, a lady named Louise was also a pleasure. She was one of the reasons we came back for a second spree.

Ive always ordered online at oka, but i will definitely shop in the store in future.

The staff make a extremely huge difference to your experience and these two ladies have customer service expertise of to a fine art..

5 oktober 2026
Review zonder uitnodiging
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Antwoord van OKA - Redbrick

Dear Jane

We are glad you enjoyed your experience during your recent visit to our Redbrick store. It is wonderful to hear how a simple collection turned into an enjoyable two-hour browsing session with your friend and your dog. We take great pride in providing a welcoming environment where our team members offer attentive and helpful assistance without making anyone feel rushed or pressured.

Hearing that your previous visit was equally pleasant and encouraged you to return in person means a great deal to us. Our store team members always aim to make every visit special, and we appreciate you highlighting the exceptional care, patience, and customer service expertise you received on both occasions.

Thank you very much for taking the time to share your kind feedback with us. We look forward to welcoming you and your furry companion back to our store for many more enjoyable shopping experiences in the future.

Best wishes
OKA

Beoordeeld met 5 van de 5 sterren

Joyful shopping experience

Staff acknowledged us straight away and were keen to help without being pushy. They were knowledgeable about the products and very personable. Leah even gave us tourist advice about Leeds. Shopping was a joy!

17 september 2026
Review zonder uitnodiging
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Antwoord van OKA - Redbrick

Dear Shopping by the Sea

Thank you for your lovely feedback. We are so pleased to hear that our Redbrick team provided such a positive and helpful shopping experience, and that their knowledge and personable approach made your visit a joy. We appreciate you taking the time to share your experience.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

i am a satisfied customer aged 78 and…

i am a satisfied customer aged 78 and cannot be arced to fill in any more

17 september 2026
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Antwoord van OKA - Redbrick

Dear Warwick

We're so glad you're a satisfied customer! We appreciate your feedback and understand your time is valuable.

Kindest regards
OKA

Beoordeeld met 5 van de 5 sterren

A Redbrick treat!

Just to say that we called into Redbrick on Sunday - a first for us. We received excellent service from Georgina - nothing was too much of a bother for her - with the result that we ended up buying two sofas from you!

Thank you to you - and to her.

6 september 2026
Review zonder uitnodiging
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Antwoord van OKA - Redbrick

Dear John

Thank you for your wonderful feedback. We are so pleased to hear you received such excellent service during your first visit and that Georgiana member made your experience so enjoyable. We hope you are happy with your new sofas and will visit us again soon.

Best wishes
OKA

Beoordeeld met 5 van de 5 sterren

Helpful and courteous customer service with lovely range of products.

The lady at Red Brick Mill, Batley was very helpful. She allowed me to browse but answered my questions and helped my decision making. She was not pushy in any way, did not make me feel uncomfortable for requiring time to think. The lampshade is just right and good quality. I appreciated the option to be able to return it though if it was not right in my home setting.

3 september 2026
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Antwoord van OKA - Redbrick

Dear Customer

Thank you for sharing your wonderful experience. We're so pleased to hear that Louise at Redbrick Mill provided such helpful and unpressured assistance, allowing you the time and space to make your decision. It's fantastic to know that your new lampshade is just right and of good quality, and we hope you continue to enjoy your purchase!

Warm regards
OKA

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful staff and lovely product

30 augustus 2026
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Antwoord van OKA - Redbrick

Dear Customer,

Thank you for your kind feedback. We’re pleased to hear the Redbrick team looked after you so well and that you’re happy with your purchase.

We really appreciate you taking the time to share your review and hope to welcome you back again soon.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Brilliant customer service from Leah at…

Brilliant customer service from Leah at Redbrick. I took a vase and asked for help creating a beautiful arrangement. The result was absolutely stunning. What a lovely team you have working there.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van OKA - Redbrick

Dear Customer,

Thank you for your wonderful feedback. We’re delighted Leah was able to help bring your vase to life so thoughtfully.

Your kind words will mean a great deal to her and the Redbrick team, and we’ll be sure to pass them on.

Kind regards,
OKA

Beoordeeld met 4 van de 5 sterren
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Antwoord van OKA - Redbrick

Dear Geraldine

Thank you for your wonderful review. We are so pleased to hear that you had such a positive experience in our Redbrick store and that your delivery was organised so promptly.

We truly appreciate your kind words and hope that you will visit us again soon.

Warm regards
OKA

Beoordeeld met 5 van de 5 sterren

Really helpful sales assistant at…

Really helpful sales assistant at Redbrick Mill, fantastic quality and a great experience.

25 augustus 2026
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Antwoord van OKA - Redbrick

Dear Fiona

We're so pleased to hear that you had such a positive experience at our Redbrick Mill store. It's wonderful to know that you received such friendly and helpful service from our team, and we hope that you are happy with your purchase. Thank you for your kind feedback.

Warm regards
OKA

Beoordeeld met 5 van de 5 sterren

Amazing customer service from Georgian…

Amazing customer service from Georgian at Red Brick.
Thank you 😁

24 augustus 2026
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Antwoord van OKA - Redbrick

Dear Julie

Thank you for lovely words. We're so pleased to hear that you had such a positive experience with our Redbrick team. We really appreciate your kind words regarding the service you received from Georgiana, it's wonderful to know that she went above and beyond to assist you.

Thank you for your support and we hope to welcome you back soon.

Kindest regards
OKA

Beoordeeld met 5 van de 5 sterren

Helpful and pleasant staff

The lady at Red Brick Mill was very helpful and pleasant.

23 augustus 2026
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Antwoord van OKA - Redbrick

Dear Melany

Thank you for your lovely feedback. We’re delighted to hear that you had such a positive experience with our team at Redbrick store. We truly appreciate you taking the time to share your experience.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

All the sales staff were incredibly…

All the sales staff were incredibly warm and helpful!
Styling advice was spot on and I didn’t feel at all pressured into purchasing. Very relaxed experience.
Fabulous!

23 augustus 2026
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Antwoord van OKA - Redbrick

Dear Littlemisspopstar

Thank you for your wonderful review. We are so pleased to hear you had such a relaxed and positive experience with the team in our Redbrick location. It's lovely to know their styling advice was first class and that you felt no pressure to purchase.

We truly appreciate your feedback and hope to welcome you back again soon.

Warmest regards
OKA

Beoordeeld met 5 van de 5 sterren

Occasional table.

Excellent product at a good price.

20 augustus 2026
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Antwoord van OKA - Redbrick

Dear Robert,

We’re so pleased to hear that you’re happy with your new occasional table.

Thank you for choosing OKA — we hope it’s a lovely addition to your home.

Kind regards,
OKA

Beoordeeld met 3 van de 5 sterren

Our delivery was good but the console…

Our delivery was good but the console table was damaged in two different locations meaning it has been returned. It looks like a weak piece of furniture in hindsight. Fixings to the top were all broken away from the base

16 augustus 2026
Logo OKA - Redbrick

Antwoord van OKA - Redbrick

Dear Gordon

We appreciate you taking the time to share your review. We are sorry to learn that the console table arrived damaged in multiple places and that you found it to be of weak construction, leading to its return. Your feedback will be passed to the relevant teams for review.

We thank you for bringing this to our attention and apologise for the inconvenience you have been caused.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

Service was improved from my visit last…

Service was improved from my visit last year staff were extremely helpful pre orders were delivered without problem
Will be visiting OKA Redbrick again
A big thanks to the staff member who ordered my beautiful lampshade

18 augustus 2026
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Antwoord van OKA - Redbrick

Dear Katy

Thank you for your wonderful feedback! We are so pleased to hear that your recent visit to our Redbrick store was an improved experience and that our team were extremely helpful. It's fantastic to know your pre-orders were delivered without a problem and that you love your beautiful lampshade.

We look forward to welcoming you back again soon.

Warm regards
OKA

Beoordeeld met 5 van de 5 sterren

Elegant candle holder

Bought a beautiful candle inside a ginger jar very beautiful and well made. The candle smells divine. There are 4 different fragrances each with their own Color ginger jar and they come in 2 sizes. I bought mine at the shop. Wonderful customer service from the lady who served me. I will definitely be buying the other fragrances.

5 augustus 2026
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Antwoord van OKA - Redbrick

Dear Debra

We are so pleased to hear that you had such a positive experience at our Redbrick store and received such excellent service. We are also delighted to know you love your candle and are enjoying the fragrance.

We truly appreciate your kind words and look forward to welcoming you back to explore our other scents.

Warm regards
OKA

Beoordeeld met 5 van de 5 sterren

Excellent customer service as always…

Excellent customer service as always provided by Georgiana and her colleague at OKA Redbrick. Beautiful shop… absolutely love it 😊

5 augustus 2026
Review zonder uitnodiging
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Antwoord van OKA - Redbrick

Dear Rebecca

We are thrilled to hear that you always enjoy your experiences at our Redbrick store. We're especially delighted to hear about the fantastic service you received from Georgiana and we'll be sure to pass on your compliments to her and the wider team.

We thank you for your continued support and hope to welcome you back soon!

Best wishes
OKA

Beoordeeld met 5 van de 5 sterren

Nice quality items

Nice quality items . Staff Helpful but not pushy .

26 juli 2026
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Antwoord van OKA - Redbrick

Dear Mr Crabtree

We are delighted that your experience at our Redbrick store was such a positive one and you found our team to be friendly and helpful. We're happy to hear you're pleased with your purchase and appreciate you taking the time to share your experience.

We hope to welcome you back again soon.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

We had an excellent experience at Oka

We had an excellent experience at Oka. Jodie was fantastic from start to finish. She helped us think through different styling options, checked stock availability, advised us on delivery, and made the whole process easy, comfortable and fun ☺️

26 juli 2026
Review zonder uitnodiging
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Antwoord van OKA - Redbrick

Dear Kimberley,

We’re so pleased to hear that Jodie made your visit such a positive one.

It sounds like she really helped bring everything together and made the whole process feel easy and enjoyable. We’ll be sure to pass your lovely feedback on to Jodie and the Redbrick team.

Kind regards,
OKA

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