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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Watch stopped working after 4 months, emailed support and got rapid reply about how to return. Posted back to China by tracked service as instructed, since then, nothing - no response to emails, no re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good customer service. The original item I ordered was not available they offered newest version for the same price though it costs more. I was very happy with the result.

Beoordeeld met 1 van de 5 sterren

I read some good reviews and even reviews rating these watches against Rolex. I bought a Rolex look alike to try it as I own a Rolex submariner which is awesome. Unfortunately Olevs is not even close.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First of all wide range of models to choose from and that too at a reasonable price. Also interaction with Mr.Tony was reassuring. Overall a great buying experience , looking forward to buy more fro... Toon meer

Bedrijfsgegevens

  1. Horlogerie

Geschreven door het bedrijf

We have a Certificate of Authorization to carry out local and online sales/distribution of OLEVS series products. We assure all products provided by us are authentic. Olevsstore.com has been able to provide its customers with the best prices, selections, and service. Our goal is to satisfy our customers with quality watches at an amazing price. Please come shop with us and we will make sure the shopping experience is easy and enjoyable. Discover authentic watches in a variety of sizes and styles in our watch shop ⌚ at Olevsstore.com.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

66 reviews

5 sterren
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2 sterren
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Heeft 92% van zijn negatieve reviews beantwoord

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Beoordeeld met 1 van de 5 sterren

Very bad company do not buy SCAM

Very bad company do not buy SCAM

I bought watch and nothing from features were working at all within 2 days request return and refund was not able. They make you pay the refund package and do not receive it (in the address they sent you) and package get lost or return and become your problem. Customer service was very bad and will not help you. SCAM

And the reply is a cover up I bought it from your official website prove it and let your company contact me I can show receipt.

I sent you the watch for refund and never paid me back SCAM I need my money back

1 augustus 2025
Review zonder uitnodiging
Logo Olevsstore.com

Antwoord van Olevsstore.com

Dear Sameh,

We're truly sorry to hear about your experience, but after checking our records, we can confirm that you did not purchase your watch from our official website – olevsstore.com. Additionally, we have not received any support requests or communication from you regarding this issue.

Unfortunately, there are many third-party sellers on platforms like Amazon, AliExpress, and other non-official sites who offer OLEVS-branded products at discounted prices—but not all of them sell genuine or quality-checked items. Worse, they often lack proper customer service and warranty support, which leads to disappointing experiences like yours.

At olevsstore.com, we only sell authentic OLEVS watches, and we take pride in offering responsive customer support and fair return/replacement policies. Had you purchased through our website, we would have been more than happy to assist you directly.

To others reading this:
Please make sure to buy from trusted, official sellers like olevsstore.com to ensure you receive a quality product along with full customer service support. Saving a few dollars by buying from questionable sources may end up costing you more in the long run—both in time and frustration.

Sameh, we hope you're able to resolve your issue with the seller you bought from. If you ever choose to try an authentic OLEVS product from us directly, we’d love the chance to give you a better experience.

Warm regards,
Tony Nguyen - Olevsstore.com


-------

Update: You are confused! We did not receive any information from you! Anger does not help you solve the problem; use your head to think. We are OLEVSSTORE.COM, please check which website you purchased from?

Beoordeeld met 1 van de 5 sterren

BEWARE

Absolutely do not buy from this company. My smartwatch broke after six days, and I was expected to pay nearly 50% of the original cost just to ship it back. Their lack of a faulty goods policy and terrible customer service speaks volumes about the quality of their products."

7 juli 2025
Review zonder uitnodiging
Logo Olevsstore.com

Antwoord van Olevsstore.com

Dear Christine,

We're truly sorry to hear about your experience, but after checking our records, we can confirm that you did not purchase your smartwatch from our official website – olevsstore.com. Additionally, we have not received any support requests or communication from you regarding this issue.

Unfortunately, there are many third-party sellers on platforms like Amazon, AliExpress, and other non-official sites who offer OLEVS-branded products at discounted prices—but not all of them sell genuine or quality-checked items. Worse, they often lack proper customer service and warranty support, which leads to disappointing experiences like yours.

At olevsstore.com, we only sell authentic OLEVS watches, and we take pride in offering responsive customer support and fair return/replacement policies. Had you purchased through our website, we would have been more than happy to assist you directly.

To others reading this:
Please make sure to buy from trusted, official sellers like olevsstore.com to ensure you receive a quality product along with full customer service support. Saving a few dollars by buying from questionable sources may end up costing you more in the long run—both in time and frustration.

Christine, we hope you're able to resolve your issue with the seller you bought from. If you ever choose to try an authentic OLEVS product from us directly, we’d love the chance to give you a better experience.

Warm regards,
Tony Nguyen - Olevsstore.com

Beoordeeld met 5 van de 5 sterren

A cut above the rest.

These smart watches are a cut above the popular norm, being of superior construction, beautiful form, and at an affordable price.
At the press of a button I can now monitor several vital health values including cardiac function, blood pressure, blood glucose, blood lipids, body fat - and more.
This watch was bought as a gift for a favorite relative, so impressed was I by the high quality and attributes of my first purchase.
Praise where it is due, and so I most enthusiastically recommend this brand, together with the accompanying exemplary customer service which is a rare commodity in this day and age.
Thank you Olevsstore and may your business deservedly prosper.

4 juli 2025
Beoordeeld met 5 van de 5 sterren

let see and said ảre we wear a watch to…

let see and said ảre we wear a watch to look at a time ? or to wear a watch to show off your financially rich? the questions is yours for me this brand look so good on my hand and make my pocket heavier than to wear a luxurious brand name watch and always stay home to eat because i cant afford to go out so what is the point? the questions is yours . you are the brand do not make people name famous while you can do better your name

3 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Calls you stupid…The WORST! I would leave this company zero stars…

* Your reply is irrelevant.
Repedetly calling anyone stupid is a Terrible and unprofessional way to respond, resolve or communicate.
Based on that alone I would not recommend anyone deal with your company!*

I would leave this company zero stars if I could!
Ignore repeated attempts to get answers and service. Then when they do respond they do nothing but degrade you and call you stupid and ask if you can read along with other countless put downs.
Zero ability to communicate and horrible business practices. Do yourself a favor & Stay away from this place!
It’s really too bad I can’t share the screenshots of our emails!

Your reply is irrelevant.
Repedetly calling anyone stupid is a Terrible and unprofessional way to respond, resolve or communicate.
Based on that alone I would not recommend anyone deal with your company!

9 juni 2025
Review zonder uitnodiging
Logo Olevsstore.com

Antwoord van Olevsstore.com

Hi Jennifer,

Thank you for your feedback—though we must admit, it left us a bit confused (and slightly amused). 😅

Just to set the record straight: you did not purchase your watch from us at olevsstore.com, yet you’ve been repeatedly contacting us demanding after-sales support. That’s like buying a burger from McDonald’s and then walking into Burger King asking for a refund. It just doesn’t work that way. 🍔➡️👑❌

We’ve explained this to you multiple times (very patiently, we might add):
👉 We are not the manufacturer of OLEVS.
👉 We are not the official brand owner.
👉 We are simply an authorized distributor with our own independent store (olevsstore.com).
👉 We can only assist customers who made purchases directly from our website.

Unfortunately, since you bought the product on Amazon, you need to contact the seller on Amazon for help. That’s how the system works.

Now, we understand the seller on Amazon is refusing to help and is conveniently telling you to "contact OLEVS." That’s shady, misleading, and honestly, quite disrespectful to you as a customer. They’re passing the buck—and you’re right to be upset. But please understand: we are not “OLEVS headquarters.” We’re just another seller (like them), and we have no responsibility or ability to handle their sales.

If you had bought from us, we’d absolutely take care of you—because that’s what responsible sellers do. When there’s a problem, we speak to the manufacturer on your behalf and get it solved. We don’t leave you hanging or send you off on a wild goose chase.

We tried to explain this to you politely, but it seems the message didn’t get through. We never meant to be rude, but when someone insists over and over that we fix a problem we didn’t create, and refuses to understand basic logic... well, it gets a little frustrating. 🤷‍♂️

To others reading this:
When buying online, always choose trustworthy sellers—ones who will support you after the purchase. Avoid sellers who disappear or throw other people under the bus when something goes wrong. We’re here for our customers, but we can’t take responsibility for someone else’s.

Thanks again, and we wish you better luck with your next purchase—hopefully from a seller who doesn’t ghost you when you need help!

Warm regards,

Beoordeeld met 1 van de 5 sterren

misleading and misrepresents the product.

I ordered the Olveston Couple Watches – 5563 on 17 March 2025, expecting a pair of watches as shown on their website—one for men and one for women. The product listing clearly showed two watches and used the term "couple watches", which strongly implies a set of two.
What I received was just one men's watch. I had bought this as a gift for my daughter and son-in-law for Eid, and was left disappointed and unable to give it.
I requested a return and refund on 10 April, well within the 14-day cooling-off period under UK law. At first, my request was refused. Only after I referenced UK consumer rights (Consumer Contracts Regulations 2013) did they agree—but only under unfair conditions:
• I had to pay for return shipping
• They deducted VAT and part of the original shipping cost
It’s clear this company does not respect UK consumer rights, and their product listing was misleading. Their customer service is unhelpful and dismissive, and it feels like they rely on vague policies to avoid accountability.
Be very cautious before buying from this seller. What you see on the website may not be what you get.

29 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Misleading and misrepresents the product. – Avoid This Seller

I ordered the Olveston Couple Watches – 5563 on 17 March 2025, expecting a pair of watches as shown on their website—one for men and one for women. The product listing clearly showed two watches and used the term "couple watches", which strongly implies a set of two.
What I received was just one men's watch. I had bought this as a gift for my daughter and son-in-law for Eid, and was left disappointed and unable to give it.
I requested a return and refund on 10 April, well within the 14-day cooling-off period under UK law. At first, my request was refused. Only after I referenced UK consumer rights (Consumer Contracts Regulations 2013) did they agree—but only under unfair conditions:
• I had to pay for return shipping
• They deducted VAT and part of the original shipping cost
It’s clear this company does not respect UK consumer rights, and their product listing was misleading. Their customer service is unhelpful and dismissive, and it feels like they rely on vague policies to avoid accountability.
Be very cautious before buying from this seller. What you see on the website may not be what you get.

29 maart 2025
Beoordeeld met 1 van de 5 sterren

Cheap crap…

I've had this watch about 2 years only worne it a few times but noticed that it wasn't working so I changed the battery but it still doesn't work it's cheap crap and will never buy this brand again I would have expected it to have lasted longer than this.

9 april 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

disappointed

it's quite nice but i don't like the guy's face all over my watch box and inside the box as well. expected better packaging and quality for the price as well. one of my watches came with the missing tag. i also ordered the black box but they didn't bother to inform me and gave me the white box instead, stating simply that they ran out without any apology. will not be purchasing again.

26 maart 2025
Beoordeeld met 3 van de 5 sterren

The watch is good overall

The watch took so much time to come, with very less tracking information available. The watch is good overall. It will last max 1 year. So buy for fun/occasion. Not a goto watch if buying for long term.

21 maart 2025
Beoordeeld met 4 van de 5 sterren

I received my replacement watch in…

I received my replacement watch in short time. I had to prove that my first watch was an out of box defect. Olevs watch case and bands are well made and to me stylish. I have had issues with the mechanism but return to Olevs because of the construction and am also satisfied with their customer service. My suggestion to Olevs is to establish a repair service center or an authorized dealer in the USA.

17 februari 2025
Beoordeeld met 1 van de 5 sterren

Watches only last 6 months.

I have purchased 3 different Olevs watches in the past two years and all three stopped working after about 6 months. I thought I just got a bad one but on all 3, the second hand begins to catch and then stops altogether. I have asked for refund or another watch but no no reponse.

27 februari 2025
Review zonder uitnodiging
Logo Olevsstore.com

Antwoord van Olevsstore.com

Hello Tony Zakrzewski,

We have a 12-month warranty. Please tell me where you bought the products.

Best regards,
Tony Nguyen - Olevsstore.com

Beoordeeld met 5 van de 5 sterren

Obsessed with watches

I love buying different brands of watches and trying them out. Every since I purchased the Olevs business womens watch, that's the only brand I buy now. I find it to be a very sophisticated, affordable watch. The packaging was flawless, and the watch definitely followed suit.

21 december 2024
Review zonder uitnodiging

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