Excellent company to deal with in terms of ordering and delivery. Very prompt and helpful response to query from customer services. Plus and most importantly a great item to receive and wear.
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I reported an issue by email. Within 12 hours, I received a personal call outlining my issue and what they were prepared to do to resolve my concern. In this day and age, it is unusual to find a busin... Toon meer
First class products and service as usual from Oliver Sweeney. I took advantage of the 50% offer over the Easter weekend and I’m delighted with the purchase.
Initially I had an issue with an order; Sarah in the customer services team was world class in coming to my aid. Thank Jesus that there are still businesses willing to employ people like Sarah, and no... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Shop the Oliver Sweeney collection. Menswear: designer shoes, boots and clothing.
Contactgegevens
London, Verenigd Koninkrijk
- 0800 622 6030
- customerservices@oliversweeney.com
- oliversweeney.com
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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First class purchasing experience
Excellent company to deal with in terms of ordering and delivery. Very prompt and helpful response to query from customer services. Plus and most importantly a great item to receive and wear.
I’ve been a customer of Oliver Sweeney…
I’ve been a customer of Oliver Sweeney for well over 10years but in the last couple of purchases I’ve found that the sizing is a little off and to be honest the quality isn’t quite the same too!! As you know I’ve purchased plenty of Sweeney’s coz they have been my go to but things aren’t the same please don’t let it slip!! I but know what I’ll do without my Sweeney’s!!
The website is easy to shop on
The website is easy to shop on, delivery was quick and products matched expectations. Really happy with the Oliver Sweeney experience.
Quality stylish clothing at reasonable…
Quality stylish clothing at reasonable prices, dress it up or dress it down!
Quality goods
The ordering was easy, delivery fast, real quality clothing at reasonable price, will recommend to friends.
First class products and service as…
First class products and service as usual from Oliver Sweeney. I took advantage of the 50% offer over the Easter weekend and I’m delighted with the purchase.
Exceptional customer service
Highly recommended - The shoes themselves are stunning & fantastic quality anyway but the customer service has been exceptional. They went above & beyond to fulfil my exchange request as I had ordered wrong size in error, new shoes got delivered in less than 3 days.
I have 3 pairs, love them all
Amazing brand, amazing quality shoes and fantastic customer support team.
A company I really am converted to
A company I really am converted to, great customer service, super fast delivery and the quality is outstanding.
Superb customer service and great care…
Superb customer service and great care throughout with an issue that was not o/s liability but Royal Mail .
I have been a customer of O/S for many years and will continue to be so in the future.
Sarah was a 5 star 👍
Initially I had an issue with an order
Initially I had an issue with an order; Sarah in the customer services team was world class in coming to my aid. Thank Jesus that there are still businesses willing to employ people like Sarah, and not just resort to bots and ‘computer says no’
Excellent Service
Oliver Sweeney’s service is excellent as always and fast delivery. And boy oh boy, their shoes and trainers are absolutely amazing. Super classy, comfortable and exceptional quality.
Thank you.
Exceptional Customer Service
Love Oliver Sweeney shoes and trainers, I have many pairs. Recent experience with Sarah in the customer service team, was above and beyond. That’s why I’ll keep coming back.
Quality and service
Blue leather trainers
Ordered some jeans, and trainers. Jeans were great, the trainers leather was slightly warped, but they quickly arranged a replacement pair. Great communication, and the the trainers are fantastic.
Made an order
Made an order, Royal Mail sending my purchase miles away in a different part of the country. I contacted O/S customer, Sarah came to the rescue and resolved the issue that Royal Mail caused, so a big thank you to Sarah for a five star customer service
SARAH'S HELP
Great customer service from Sarah. Nothing was too much trouble. Emailed me with all the details of the sizing worries I had and even rang me when I didn't understand. It's a shame all companies can't be more like this. Thanks again Sarah for being patient and going above and beyond. It was much appreciated.
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