Omega Home & Auto Care Reviews 

Literally impossible to get ahold of the cancellation department.

Sam G was sweet and helpful. Made everything where I could understand it.

Please go see Robin at Omega she is the absolute best! You won’t be disappointed!

Robin is fantastic love dealing with her and she is the best go see her.

I dealt with Robin and she was so helpful and knowledgeable. I hope all your employees are as good as she is!

Omega is a great company and Robin is a big part of it! It's so refreshing to get excellent customer service!

Robin is so friendly and always helpful.She is a true asset to this company.

Robin was amazing!! Great Communication.

I spoke with the most pleasant agent today. Thank you for taking my call, Robin. You were so extremely helpful and very informative. I would definitely recommend Robin.

Thank You Fanisha!! Very detailed and took her time explaining any questions that I had! I appreciate the patience, kindness, and the laughs!!

Sam B has undeniable skills to get any job done and works hard to make sure everything is up to par!

I would leave no stars if possible. Stay away from Omega they have ghetto 3rd party companies getting the warranty for them. If you try to cancel before your 30 days they will constantly try and make you keep the coverage by hanging up phones transferring you to different departments and outright telling you NO. If they treat consumers like this for cancelation imagine filing a claim. Beware and stay far away from this company

Fanisha is amazing!!! She is so helpful and goes above and beyond for the customer! I couldn’t have had a better experience. She was a joy to work with. I’m very impressed with this company

I had a representative named Jamal call me asking why I canceled my service. Told him I am trying to save up but hopefully in the future i can warranty my vehicle. He proceeded to tell my “I hope your car doesn’t break down” and hangs up…if treating former customers terribly to try and bully them into purchasing a warranty is outrageous. Find some higher quality people than these guys. Lowest of the low

Thanks again, Robin for guidance and understanding coverage!!

FANISHA MADE MY EXPERIENCE SOOOO PAINLESS ! she was kind, patient and went over my policy in details to where I really understand ! Thank you Fanisha

They will send you letters with desperate wording. If i need a home warranty I'll seek it out myself.

I had the most amazing experience speaking with Robin help with everything I asked companies need more people like Robin

Transmission went out on my 17Outback. It took two months to get my claim approved and get my car fixed. When I got the vehicle back it was rattling. A couple weeks later the dash lights came on including the check engine. The used transmission they supplied was making the noise and had to take it back in. I don’t have another vehicle at the moment and it’s causing a ton of problems in my life. These CVT transmissions are known to break down around 90k and they just keep putting another used cvt in which it’s going to keep breaking down. This one was bad from the second it was installed!!!

I recently had a frustrating experience with Omega Home and Auto Care, a homeowners' warranty company. An agent I spoke with tried to sell me on their policy by claiming they were the best and no other company could match their coverage. But when I did my own 'apples-to-apples' comparison, I found their policy was four times more expensive than a competitor's for the same benefits.

When I called them on this, the manager, Sarah, ended the call abruptly, stating, 'I've been in the business for years, and I have never heard of that level of coverage.' It felt like a direct insult, as if she were calling me a liar.

This is a good reminder for anyone looking for a homeowners warranty. The most important thing you can do is your own research. Don't just trust what a salesperson tells you; know your policy inside and out."