ONCALL LONDON Reviews 64

The fabric is really comfortable and high-quality. I love the colours too and the scrubs fit very well. I will purchase again for sure. :)

Scrubs haven’t arrived after weeks and emails have not been replied to

Poor customer service. Still waiting for a return label after a week !.

Fit is ok I’d go a size bigger as the joggers are sized smaller than expected.

I recently ordered scrubs for both myself and another team member. As a female wearer, I found the fit of my scrubs to be perfect, very comfortable and exactly as expected, with no complaints at all.

However, the experience with the men’s sizing has been quite disappointing. We initially ordered a size Small for a male staff member, but it was far too small, so we requested an exchange. Since I was very happy with my own scrubs, we assumed moving up to a Medium would solve the issue, but unfortunately this was still too small. We have now had to pay an additional £7 to exchange again for a Large, and we are still waiting to receive the return label.

My disappointment is not about the extra payment, but rather the highly inaccurate sizing for men’s scrubs. The sizing does not appear to reflect standard expectations at all. In addition, customer support has been slow and not particularly helpful throughout the process.

I hope the team managing this brand takes this feedback seriously and reviews their men’s sizing to improve the customer experience.

Great fit, good price. Amazing material and they wash great. All my coworkers said they look so smart and professional. Pockets with zips so nothing falls out! I’m hooked! ❤️❤️❤️❤️

Great quality fabrics, fit is good and so comfortable to wear on long shifts.

I saw the OnCall London scrubs on TikTok and instantly thought these would look great &bought them without any hesitation and I haven’t regretted my decision at all. They’re so comfortable, fit so well and I think that they’re very true to size so if you’re looking to buy a pair if you want a baggier fit size up otherwise they’re very much true to size. They look very sleek, very dynamic and altogether just a really good pair of scrubs!

Loved the quality of the materials, I found the sizing of the scrub top a bit small, but looks very smart as a set of scrubs and very comfortable not restrictive at all. Can’t fault their customer service either, quick and easy for returns and exchanges.. would def recommend these scrubs.

Very comfortable uniforms. Quick delivery

The scrubs i ordered don't fit as advertised. I requested a refund and was sent a link to a returns portal. This doesn't work. I have contacted customer services to report this and request a return and refund, but have been repeatedly sent the link to the portal that doesn't work. I don't know how to get a return!

Want to return but not getting back to me promptly

Super comfortable and really durable material! Wraps around your body nicely and loads of room to carry stuff around, 100% recommend

Hit and miss. The quality is not as good as the well known USA brand albeit OC is a more reasonable pice point. I have found the colour fades with washing, more ironing is required and also inconsistency with materials used. The second pair of scrub bottoms I ordered had a completely different colour waistband with a cheaper, flimsier fabric. I wish I could post a photo to represent the difference. The Mandarin top has no shape to it so fitted across the shoulders but couldn't get it over my hips! Made in the shape of a man with no hips!!

The scrubs are of a really good quality and are the perfect fit as well! Especially the Mandarin Collar ones which I believe Oncall is unique for! Love it and will be buying more!

Really good quality scrubs! I love my new high collar (Mandarin) top, it looks very professional. My initial order was large for me but their exchange process was smooth and the customer service was quick to help me. I will definitely be a regular!

Slim fit design, zipped pockets, bleep holders

To be honest, ONCALL has one of the best quality Scrubs with sweet colour options.
I bought a set for the first time and since then I have been buying more for myself and recommending to my friends too and the love it too.
The Mandarin Top is well designed and gives your stylish looks.

The Customer service (Lisha) always looks for ways to help to sort any issues promptly with responses.