The whole experience went very well from my first phone call till final installation. My Technician, Thomas, was very friendly, kind and did an excellent job explaining the issue, what needed to be... Toon meer
Bedrijf heeft geantwoord
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Representative answered phone on the third ring and after explaining my needs and concerns, she scheduled me immediately to have the repair completed the next day. She also scheduled me with the con... Toon meer
Bedrijf heeft geantwoord
Carl the Electrician found the issues immediately with my livingroom light switches. He did a fantastic job and is very knowledgeable. I would to get Carl for my electrical needs because he knows how... Toon meer
Bedrijf heeft geantwoord
Used our HVAC warranty to determine if our old AC was worth saving or not ( it turned out not). There was some initial confusion as to whom as arriving (so 4 stars instead of 5) but once that got sort... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Contactgegevens
Verenigde Staten
- oncourse.com
4,5
Uitstekend
469 reviews
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The quickness of getting someone to…
The quickness of getting someone to come out and check our A/C. The guys were great and knew what they were doing.
17 juli 2026
Antwoord van Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
These Tech's know what they are doing… They are asset to the Co
These Tech's know what they are doing very helpful
Asetts
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6 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
On course solutions has dispatch…
On course solutions has dispatch telephone people who listen and assess a problem then assign an expert to resolve it. They scheduled visit with one. The expert was very very knowledgeable in due conditioner cleaning and checking for sufficient refrigerants, he added some and set my thermostat to a degree that carried cool air for the nextv3 weeks of extremely hot temps outside. I am thankful for this timely work and being given the indoor temp setting needed.z thank you!
13 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Technician was on time
Technician was on time, courteous, knowledgeable and performed in a detailed manner
16 juli 2026
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Antwoord van Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Just a phone call away
Every time I have called, I have talked with some really great people. Their willingness to make sure that my project is done quickly is huge! They do their due diligence to make sure I have the correct contractor. My projects are usually done within a couple of days and done right. I highly recommend! 5⭐️
20 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you for being with us over the years – we truly appreciate it. Knowing our service continues to earn your trust is the best compliment we could receive. With over 2 million homeowners protected and over three decades of experience, we’re committed to being there whenever you need us. We look forward to continuing to support your home.
This is a horrible company
This is a horrible company. I’ve had consumers energy appliance service for years and never had an issue. Once they switched to oncourse, it was a nightmare. I was paying 49.49 a month and when I looked it up, it said it covered my air conditioner when I called they told me it didn’t and that they could cover it for 49.49 a month but I had to wait 30 days to have them fix my air. Needless to say I canceled the service on June 1 and they’re still charging me saying that they go to the end of the billing cycle it’s July 21 and they just now take the money out. I canceled over six weeks ago. It’s hard to get through to anybody. I would never recommend this company to anybody. I’ve told all my family and friends who are now changing their service to.
1 juni 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We reached out to you through the TrustPilot application to get more information about your account so that we can have one of our Help Desk team members reach out to you and work towards a solution. Your feedback is important to us, and we’re committed to using it to improve.
Carlos is the best HVAC technician
Carlos is the best HVAC technician. Called ahead, explained the condition of the AC system, the maintenance needed, and did an exemplary job. Carlos even addressed a couple items over looked by the prior technician. He should be training any of your new or struggling HVAC techs.
21 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Very professional and was easy to speak…
Very professional and was easy to speak with agent and get my needs met
Company was out the next day.
16 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
The technician was knowledgeable and…
The technician was knowledgeable and professional, yet friendly.
14 juli 2026
Antwoord van Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Josh was very professional and…
Josh was very professional and explained every step he took to fix what he found was not working properly.
Excellent attitude since he arrived until he left.
15 juli 2026
Antwoord van Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
I ended up calling in my request…
I ended up calling in my request because I couldn't get it to work on the website. The agent I spoke with was great and the call was quick. The company that was sent out was Total Temp and they were awesome!! Came out the next day, resolved my issue and was very thorough and honest.
14 juli 2026
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Repair man was knowledgeable and…
Repair man was knowledgeable and helpfull in completing task.
15 juli 2026
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Too hot for comfort
Keegan was prompt curteous and knowledgeable;.performed required AC service without incidence.
15 juli 2026
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
The jack of all trades plumber!
Brain was very professional knowledgeable, friendly. He cleaned up behind himself and worked very hard unclogging the kitchen sink . He did an excellent job replacing the bathroom fixtures and he also did an inspection on the gas line. Everything worked out well.
14 juli 2026
Antwoord van Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Great Service!
Good and Friendly Service! Thank you Austin for taking time to answer our questions.
14 juli 2026
Antwoord van Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Antwoord van Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
The technician was on time for the…
The technician was on time for the appointment. He asked what the problem was and went to work immediately assessing the situation. Fixed the issues and had our AC up and running again!! He was very efficient and did a great job.
16 juli 2026
Antwoord van Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Thank you so so much
Thank you so so much!
I had actually forgotten that I signed up for the In home drain insurance. When I had a small flood under my washer….it was so upsetting….not knowing just how bad it was, when I saw that the problem was an obvious clog in my drain pipe. I remembered signing up for the outside drainage insurance, and when I checked my policy and realized that the inside was also covered…. What a huge relief!
Oncourse got me signed up with the local plumber (who turned out to be fantastic) and within one day…. Everything was fixed and NO charge.
🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡
12 juli 2026
Antwoord van Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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